検索キーワード： 著者 "Adele Gutman" すべてのカテゴリー

Hello, hospitality stars! I'm Adele Gutman, a 40-year veteran of the hospitality industry and the creator of The Five-star Review System. Welcome to Get Great Guest Reviews! I created this show not only for hotel owners and hospitality leaders but for all explorers of Hospitality excellence. Those who are always ready to reach for the stars when it comes to inspiring five-star reviews, and inspiring happiness from guests, customers, members, residents, patients, and of course our own team members. Online reviews have changed the way people make buying decisions, and this is especially true ...

Welcome to the Hospitality Reputation Marketing Podcast: Get Great Reviews! Adele Gutman’s mission is to help hoteliers and business leaders of all service industries to leverage the power of guest feedback to optimize team performance, create loyalty, and drive long term revenue. Leading from the philosophy that Service & Product is Marketing and that a brand’s reputation is the foundation of Sales, Marketing, and Revenue success, this podcast is designed for leaders and future leaders in operations, sales, marketing, and revenue. While we may talk about hospitality, these proven ...