検索キーワード： ナレーター "Sean Pratt" すべてのカテゴリー

While employees may possess the knowledge and skills to do their jobs, they are unaware of what best-selling customer service author Steve Curtin calls job purpose: how their specific tasks contribute to the organization’s reason for being. They understand what to do and how to do it, but not why they do it. Curtin offers a fresh tool to overcome this challenge. Instead of just having assignments to work on, they now have a purpose to work toward. Service quality goes from transactional to exceptional.

In World War II, over 12,000 Protestant ministers, Catholic priests, and Jewish rabbis left the safety of home to join the Chaplain Corps, following the armed forces into battle across Europe, Asia, North Africa, and the high seas. They were officers who displayed uncommon courage and sacrifice...

From the stars of the Netflix documentary Life in the Doghouse and founders of one of the most recognized rescue organizations in the world, the poignant story of how Danny and Ron found each other during a time they each needed rescuing, and how they transformed their home into a haven for dogs...

Pastor and New York Times bestselling author Timothy Keller outlines the reasons why forgiveness has to be a central part of everyone’s lives. Forgiving anyone in a meaningful way is one of the hardest things a person has to do. If you do not, resentment and vengeance begin to consume you. It...

This story of three men's work helping traumatized kids in one of America’s most underserved cities reveals how mindfulness tools can help children and communities not only survive but thrive In this inspiring book, founders of The Holistic Life Foundation Ali Smith, Atman Smith, and Andres...

Jared Kushner was one of the most consequential presidential advisers in modern history. For the first time, he recounts what happened behind closed doors during the Trump presidency. Few White House advisors have had such an expansive portfolio or constant access to the president. From his...

Tired of guessing what they’re really thinking? Read people in every situation—in person, on a screen, or in writing—using the new science of psycholinguistics, from a New York Times bestselling author and consultant to the FBI, CIA, and NSA. “A treasure trove of concepts, ideas...

Bestselling author Douglas Century reveals the untold story of the epic rise and fall of Boris Nayfeld, also known as Biba, one of the most notorious Russian mob bosses of our era. Boris Nayfeld, a.k.a. “Biba,” is the last living boss of the old-school Russian mob in America, and he’s...

In this riveting spiritual memoir, the writer, scholar, and commentator tells the story of his struggles with mental illness, explores the void between the Christian faith and scientific treatment, and forges a path toward reconciling these divergent worlds. For years, Charles Marsh suffered...

Ever wondered why some messages about faith feel flat, while others strike straight to the heart? If you want your sermons to do more than inform - if you want them to transform - then this is the preaching guide you've been waiting for. Pastor and New York Times bestselling author Timothy...

The Capitalist and the Activist offers an engaging and thoughtful look at the new reality of corporate social activism - its driving forces, promises and perils, and implications for our businesses and personal lives. Weaving deep research and fascinating stories that span business, entertainment, history, science, and politics, Tom Lin provides an insightful road map for how society arrived here and a practical compass for moving forward. 

Author and world-renowned restaurant coach Donald Burns brings his straightforward advice on how to get the restaurant you want. His knowledge in running a restaurant not only comes from his technical skills, but also his nearly four decades of real-life restaurant experience as a restaurateur and working with celebrity chef Wolfgang Puck. Your Restaurant STILL Sucks! is not your usual guide on how to run a restaurant. Instead, it will challenge you to rethink the way you look at how you run your restaurant. This book is for those who want a better restaurant and a better life.

Off Our Chests recounts the story of Liza and John’s experience with her diagnosis and treatment. Written in alternating voices, Liza details her treatment and the complex decisions she had to make throughout her course of chemotherapy and radiation, including clinical trial participation and an elective double mastectomy, with the added complexity of being treated at the cancer center of which John was the chief of hematology and oncology and dealing with the emotional impact of knowing she may die as a young woman with young children.

In Digital Prospecting, Mike Jones and Ken Guest offer a proven, battle-tested process for an integrated 21st century prospecting system that leverages today's social technologies. The book outlines the most effective ways to prospect using email and social selling interactions as the initial point of contact with the prospect. The process it offers is not meant to replace cold calls. It's meant only to give you the tools you need to evaluate which method makes the most sense, given your unique situation.  

Leadership is a very different skill from day-to-day management. This is because leadership is focused on the business, whereas management is devoted to solving problems that arise in the business. That may seem to suggest that leadership is the easier of the two paths, but the truth is that leadership is far harder for many people, because it is less tactical. Not all sales managers are sales leaders, but sales managers can learn to be sales leaders.

I created this for restaurant owners, operators, and culinary professionals who want a strategy to get the most from themselves and maximize their day. In nearly four decades in the restaurant industry, I have been fortunate to have worked side by side with James Beard Award-winning chefs and restaurateurs. There are patterns to how successful people think and the habits they’ve embraced to get the most from themselves. I am going to share those habits with you in Outstanding Mindset.

With the horrific failure rates of restaurants, how can you ensure yours will not only survive but grow and thrive? If your restaurant sucks, it is because you suck at running it; 100 percent. Donald Burns, author of Your Restaurant Sucks has created a methodology and mindset honed from his Special Operations training in the US Air Force. As a Pararescueman, his training developed a keen sense of purposeful and fast decision making. In the military, he learned the phrase, "embrace the suck".

Agile methods have brought about dramatic changes in how organizations manage and deliver not only IT services, but their entire product and service value streams. As legacy organizations transition to newer, end-to-end agile operating models, the Project Management Office (PMO) needs to redesign its mission and operation to be more in line with these modern ways of working.

Popular progressive radio host and New York Times best-selling author Thom Hartmann reveals how and why attempts to establish affordable universal healthcare in the United States have been thwarted and what we can do to finally make it a reality.

This book is about one of the most important factors that leads to spectacular performance in organizations. Kim Cameron, a true pioneer in the study of positive leadership, offers validated scientific evidence that all individuals are inherently attracted to and flourish in the presence of positive energy.