検索キーワード： ナレーター "Terrence Kidd" すべてのカテゴリー

Microwins: Go Small, Build Momentum, and Tackle the Goals that Actually Matter in Life, by Daron K. Roberts, a former NFL coach turned leadership advisor and author, presents an invigorating approach to achieving your most ambitious goals through the accumulation of small victories. Daron shares his insights on harnessing the power of Microwins—modest, manageable successes that collectively pave the way to significant triumphs.

Businesses need to do more than sell to customers—they need to help them live their best lives. This superior experience is what customers expect and deserve from companies, and it's possible to deliver just that with the framework provided in The Customer Excellence Enterprise: A Playbook for Creating Customers for Life. An enlightening and pragmatic guide, The Customer Excellence Enterprise is for everyone who needs to elevate the customer experience to a fundamental revenue accelerator and value driver.

In the 1930s, American colleges and universities began to screen applications using the SAT, a mass-administered, IQ-descended standardized test. The widespread adoption of the test accompanied the development of the world's first mass higher education system—and served to promote the idea that the United States was becoming a "meritocracy." In Higher Admissions, Nicholas Lemann reflects on the state of America's aspirational meritocracy and the enduring value and meaning of standardized testing.

To help give employees the power, influence, and voice necessary to truly excel in their workplace, organizational development experts Miller and Katz reveal the importance of agency and offer practical advice on how to achieve it. With more knowledge workers entering the workplace, many are being stifled by traditional employee-manager relationships that hamper their ability to fully contribute and feel engaged at work.