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In a survey of more than 4,000 CEOs, executives, and managers, more than 90 percent admitted they were uncomfortable confronting or engaging in conflict. Yet leaders must realize that every conflict presents an opportunity to reach higher levels of performance. In The Elephant in the Boardroom, award-winning leadership psychologist Edgar Papke explores the unique and challenging relationship that leaders have with conflict and offers the know-how needed to use conflict as the engine of innovation and creativity.

With wit and sharp insight, former Traffic Commissioner of New York City, Sam Schwartz a.k.a. "Gridlock Sam", one of the most respected transportation engineers in the world and consummate insider in NYC political circles, uncovers how American cities became so beholden to cars and why the current shift away from that trend will forever alter America's urban landscapes, marking nothing short of a revolution in how we get from place to place.

Small business and legal expert Cliff Ennico has followed the equity crowdfunding story since its inception. Now, in The Crowdfunding Handbook, he explains the JOBS Act and translates the regulations into a clear set of do's and don'ts for entrepreneurs and small-business owners looking to get in early - and do things right.

Have you ever had an intense conversation where the questions asked led to new discoveries you could not have imagined? That is the enlightening power of Samandy. The rich and, at times, emotionally-charged conversations inside may challenge you, even irritate you; but when they reveal the powerful message that lies beneath, it will leave you wanting more. If you have ever thrown your hands up and said, "What's the point? I'll never get what I want!", felt that chasing dreams is a waste of time, or felt cheated in life, then this fable may ring true for you as well.

How did the human mind emerge from the collection of neurons that makes up the brain? How did the brain acquire self-awareness, functional autonomy, language, and the ability to think, to understand itself and the world? In this volume in the Essential Knowledge series, Zoltan Torey offers an accessible and concise description of the evolutionary breakthrough that created the human mind.

In this accessible guide to the meanings of sustainability, Kent Portney describes the evolution of the idea and examines its application in a variety of contemporary contexts - from economic growth and consumption to government policy and urban planning.

For all the literature about Adolf Hitler, there have been just four seminal biographies; this is the fifth, a landmark work that sheds important new light on Hitler himself. Drawing on previously unseen papers and a wealth of recent scholarly research, Volker Ullrich reveals the man behind the public persona, from Hitler's childhood, to his failures as a young man in Vienna, to his experiences during the First World War, to his rise as a far-right party leader.

If you want your customer service team to get creative about excellent customer service, this audiobook will do the job. An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store.

The Adventures of Huckleberry Finn, written by Mark Twain has been popular since it was first published in 1884. It is known for its colorful and often scathng look at the people and places along the Mississippi River at a time when racism was an entrenched attitude in Southern antebellum society. The strong point of view, masterful depiction of dialects, and confrontations of issues of prejudice and race have inspired crtics to dub it “the great American novel”.

Great companies distinguish themselves from the competition by providing their customers with something truly special, something beyond price point that can't be duplicated: unique, outstanding customer service experiences.

For this rousing, revisionist history, the former head of exhibitions at England's National Maritime Museum has combed original documents and records to produce a most authoritative and definitive account of piracy's "Golden Age." As he explodes many accepted myths (i.e. "walking the plank" is pure fiction), Cordingly replaces them with a truth that is more complex and often bloodier.

This is ex-slave Frederick Douglass' second autobiography. It was written after 10 years of reflection following his legal emancipation in 1846, and his break with his mentor, William Lloyd Garrison, catapulted Douglass into the international spotlight as the foremost spokesman for American blacks, both freed and slave.

Developed by two Harvard brain experts-a scientific, accessible approach to achieving success by retraining your brain to win. Ever wonder why some people seem blessed with success? In fact, everyone is capable of winning in life-you just need to develop the right brain for it.

The extended bubble in the credit, housing, and financial markets created twenty-five years of artificial prosperity and wealth. The bubble has burst and much of that inflated wealth is gone.The government has attempted to pump air back into the bubble; the goal is to get markets up, save banks and corporations, and reduce unemployment. This has created another artificial world and will have unintended consequence - both bullish and bearish.

Just as there are three dimensions of the physical world (height, width, and depth), there are three dimensions of the interpersonal world - power, love, and mindfulness. How well we learn to navigate them directly corresponds to how well we live our lives and how happy and fulfilled we feel. Human reactivity is the source of most of our interpersonal problems and pain.

Using creative techniques, Holmes guides the student in easy-to-follow steps toward mastering the powers of the mind to find purpose in life. His explanations of how to pray and meditate, heal oneself spiritually, find self confidence, and express love have helped millions change their lives for the better. The Science of Mind is one of those spiritual classics that belongs on the bookshelf of anyone who wishes a life for themselves free of compulsion and negativity.

Candide, is a French satire written in 1759 by Voltaire, a philosopher of the Age of Enlightenment. One of the finest satires ever written, this lively tale follows the absurdly melodramatic adventures of the youthful Candide, who is forced into the army, flogged, shipwrecked, betrayed, robbed, separated from his beloved Cunégonde, and tortured by the Inquisition. As Candide witnesses calamity upon calamity, he becomes disillusioned and discovers that all is not always for the best....

Over the past two decades, Michael Fullan has written influentially about the change that school and district leaders must bring about as formalized achievement standards and new technology transform how schools are run. What he hasn't done until now is explore and discuss in detail how and why the principal's role itself must change.

More than 50 years ago, John Coltrane drew the 12 musical notes in a circle and connected them with straight lines, forming a five-pointed star. Inspired by Einstein, Coltrane had put physics and geometry at the core of his music. Physicist and jazz musician Stephon Alexander returns the favor, using jazz to answer physics' most vexing questions about the past and future of the universe.

From Robert A. Johnson, the bestselling author of Transformation, Owning Your Own Shadow, and the groundbreaking works He, She, and We, comes a practical four-step approach to using dreams and the imagination for a journey of inner transformation. In Inner Work, the renowned Jungian analyst...