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The most comprehensive, in-depth look at Millennials to date - essential for managers, HR professionals, and global business leaders seeking to align long-term organizational goals with the realities of the new workforce.

Value stream mapping - an essential but underused methodology - is a proven approach to help you visualize and resolve disconnects, redundancies, and gaps in your value delivery system. More than a tool to eliminate operational waste, value stream mapping is a highly effective means to transform leadership thinking, define strategy and priorities, and create customer-centric work flow. Business performance improvement experts Karen Martin and Mike Osterling present a practical way to deeply understand how work gets done - in any environment - and how to design improved work systems.

Filled with engaging improv activities, this interactive guide will ensure you never come away from a tough moment pondering the woulda, coulda, shoulda! again. You'll learn how to nurture your personal style for communicating in every professional situation. From effective listening in the office, giving presentations, and leading meetings to negotiating a raise, acing an interview, and more, you'll start communicating with confidence.

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

Oracle's world-famous consultants are leaders in delivering best-in-class services, solutions, and client satisfaction. Now for the first time, this practical insider's guide reveals the secrets behind Oracle's astonishing success - a virtual crash course in the best practices and proven methods that can take your career to the next level.

With the onslaught of cloud solutions, consumerization of technology, and increasingly tech-savvy business people, it's time for a manifesto for leaders who recognize - and are nervous about - the demands of the digital age. Whether you're an executive, department head, or IT manager, The New IT provides an action-ready blueprint for building and strengthening the role of IT in your company - and prescribing IT's future.

The world of business has completely transformed in recent years. But one thing remains the same: Quality leadership is the hinge on which the fate of every organization swings. The Leadership Mind Switch provides the critical lessons you need to lead your company in a fully globalized business world where radical technologies reign supreme. Debra Benton and Kylie Wright-Ford have helped some of today's most top executives successfully position themselves and their companies for the future. Now, in this groundbreaking leadership guide, they share their insight with you.

From government to business, banks to media, trust in institutions is at an all-time low. But this isn't the age of distrust - far from it. Rachel Botsman reveals that we are at the tipping point of one of the biggest social transformations in human history. A new world order is emerging: We might have lost faith in institutions and leaders, but millions of people rent their homes to total strangers, exchange digital currencies, or find themselves trusting a bot. This is the age of "distributed trust", a paradigm shift driven by innovative technologies that are rewriting the rules....

Seventeen-year-old Phoenix has spent much of her life drifting from town to town with her mom Nina, using their charms to swindle and steal to get by. Now they’ve made it to their ultimate destination, Mom’s hometown of Jasper Hollow. The plan: bring down Ellis Bowman, the man who ruined Nina’s life. When Phoenix gets caught spying on Ellis, she spins a convincing story that inadvertently gives her full access to the Bowman family.

As a millennial and financial planner, Rachel Podnos O’Leary understands the unique obstacles and opportunities that face her generation. In 21st Century Wealth, her no-nonsense personal finance guide, she shows you how to achieve financial independence, no matter your starting point. With tips on how you can build wealth through cash-flow planning, debt reduction, investing, and strategic tax planning, you’ll learn how to leverage time and money as your most precious resources.

When archivist Nadia Fontaine is found dead of an apparent drowning, Emily Snow is hired by Regents University to finish the job she started - to organize and process the papers of Raymond West, a famous Pulitzer Prize-winning author who has been short-listed for the Nobel. As Emily sets to work on the West papers, it begins to dawn on her that several items have gone missing from the collection. To trace their whereabouts, she gains unsupervised access to the restricted “dark archives”, in which she opens a Pandora’s Box of erotically and intellectually charged correspondence.

In Naked: Ten Truths to Change Your Life, Caroline Foran is back with her no-frills, bullshit-free style to show us how some of our ingrained thoughts and beliefs prevent us from fulfilling our potential and shows us how changing the way we think will help change our lives.

Famous fans choose their favourite writers for BBC Radio 4's Great Lives. For 20 years, Great Lives has been a cornerstone of the Radio 4 schedules, presented by Joan Bakewell, Humphrey Carpenter, Francine Stock and Matthew Parris. Each week, a well-known personality is invited to select someone who has inspired them. They then discuss the 'Great Life' with the presenter and a guest expert to decide whether their hero really merits the accolade.

A shipload of migrant workers flees the pandemic-stricken UK, seeking a fresh start in Australia. For nine-year-old Cleary the journey promises adventure, for former nurse Billie it’s a chance to put a shameful mistake behind her, while struggling schoolteacher Tom hopes for a brighter future. But when a crew member is murdered and people start falling gravely ill, the Steadfast descends into chaos. Trapped on the ship, the trio must join forces to survive the journey and its aftermath.

It's been said that all great literature boils down to one of two stories—a man takes a journey, or a stranger comes to town. While mystery writers have been successfully using both approaches for generations, there's something undeniably alluring in the nature of a stranger: the uninvited guest, the unacquainted neighbor, the fish out of water. In the newest collection of stories by the Mystery Writers of America, each author weaves a fresh tale surrounding the eerie feeling that comes when a stranger enters our midst, featuring stories by prolific mystery writers.

Patricia Highsmith's first novel was picked up by Hitchcock and was a world-wide success. Her second novel was meant to tell everything about her true inside and dare what no-one had dared to write before: a lesbian love-story with a happy ending. But when she eventually relented to publish it under a pseudonym, it was a decision that would shape her life more than she could have guessed at the time. Henceforth she would vent her inner life either encoded in her future novels or—unbeknownst to most—in the 18 diaries and 38 notebooks she kept throughout her life.

Ireland. AD 672. The Feast of Beltaine is approaching, and the seven senior princes of the kingdom of Muman are gathering at Cashel to discuss King Colgú's policies. Just days before the council meets, Brother Conchobhar, the keeper of the sacred sword, is found murdered. Sister Fidelma and her brother, Colgú, fear that the killer had been trying to steal the sword that symbolises the king's authority to rule.

It's New Year's Eve. Three thirty-something women—Aimee, Melinda and Lou—best friends for decades, let off sky lanterns filled with resolutions: for meaning, for freedom, for money. As the glowing paper bags float away, there's a bright flare in the distance. It could be a sign of luck—or the start of a complete nightmare that will upend their friendships, families and careers. The day after their ceremony, the newspapers report a small plane crash—two victims pulled from the wreckage, one a young boy. Were they responsible?

Nine people gather at a remote health resort. Some are here to lose weight, some are here to get a reboot on life, some are here for reasons they can’t even admit to themselves. Amidst all of the luxury and pampering, the mindfulness and meditation, they know these ten days might involve some real work. But none of them could imagine just how challenging the next ten days are going to be.

Thea Osborne agrees to do a second spell of house-sitting for Lucy Sinclair in her new home in Northleach. Lucy is scheduled for an operation on her back in Oxford and needs Thea to look after things for a few days. Thea is glad of the change of scene and soon meets several of the townsfolk, and it appears that few of them have any liking for Lucy. When a man is found dead in a Northleach house and turns out to be Lucy's stepson, Thea is once again at the very heart of a police investigation.