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Strategic initiatives are where the rubber meets the road when it comes to putting strategy into action, and leading a critical initiative may be the key to propelling your career forward. Yet managing a cross-functional team on a high-profile project can present a multitude of challenges and risks, causing even the most experienced manager to struggle.

Managing the Unexpected, third edition, is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the first and second editions. Revised to reflect events emblematic of the unique challenges that organizations have faced in recent years, including bank failures, intelligence failures, quality failures, and other organizational misfortunes, often sparked by organizational actions, this critical book focuses on why some organizations are better able to sustain high performance in the face of unanticipated change.

As a manager you have to make decisions - from daily choices about team priorities to deciding which long-term innovation projects to pursue. But most decisions don't have a clear-cut answer, and assessing the alternatives and the risks involved can be overwhelming. You need a smarter approach to making the best choice possible. The HBR Guide to Making Better Decisions provides practical tips and advice to help you identify the problem, evaluate your alternatives, select the right path forward, and follow through successfully.

We've all heard that a picture is worth 1,000 words, but what if we don't understand what we're looking at? Social media has made charts, infographics, and diagrams ubiquitous - and easier to share than ever. However, they can also lead us astray. Charts lie in a variety of ways - displaying incomplete or inaccurate data, suggesting misleading patterns, and concealing uncertainty. In How Charts Lie, data visualization expert Alberto Cairo teaches us to not only spot the lies in deceptive visuals, but also to take advantage of good ones to understand complex stories.

In this audiobook, you'll discover everything you need to know about how, exactly, many of America's most famous (and infamous) millionaires and billionaires acquired their fortunes. The big surprise is that all of the super-wealthy it profiles got where they are today by taking one of just 10 possible roads - including starting a business, buying real estate, investing wisely, and marrying extremely well. Whether you aspire to shameful wealth or just a demure fortune, best-selling author and self-made billionaire Ken Fisher will show you how to walk in the footsteps of tycoons.

From services to products, online to in-person, small-scale to multinational, your customers' loyalty depends on how you interact with them. Transform Customer Experience is your ultimate guide to putting your customer first. Author and CX expert Isabella Villani shows how you can implement a customer strategy from planning to execution.

In his 1976 book, The Long Run Solution, Joe Henderson suggested that becoming truly accomplished at running (or at anything) doesn't typically require us to perform superhuman feats. In fact, success is frequently realized by those who simply do the things anyone can do that most of us never will. In What Anyone Can Do, with the help of Leo Bottary's Year of the Peer podcast guests, you'll discover that if you surround yourself with the right people, you'll do the things anyone can do far more often.

Avery here, comin' at you live from Colorado, home of my dad-and the first-ever Telluride Snurfer Snowboarding Competition! With mascot dog Marty at my side, I'm totally psyched to compete. But this trip is getting CRAAAZY. As in Crazie Kazie, the all-star boarder who wants to win as much as I do. The only thing crazier is her cat, Farkle...aka Franken-cat!

Science isn't exactly Maeve's favorite subject, but she’s still excited to be going to the Sally Ride Science Festival at MIT with her hunky tutor, Matt. Sure, the BSG and her annoyingly brilliant younger brother are going as well, but it’s still almost kind of a date, isn’t it? The festival gives the BSG a super idea - an environmental science fair at Abigail Adams Junior High. But plans for a bubble gum factory nearby put Avery and Katani on opposite sides of an environmental issue - and Avery finds herself in a bubble gum war with the Queens of Mean!

Things are a little complicated for the Beacon Street Girls right now...Charlotte's dream is to be a writer. But she doesn't seem to care that The Abigail Adams Junior High opened its newspaper, The Sentinel, to seventh-grade writers. Why? Because she's got a heartbreaking secret and it involves moving...again! And just when Charlotte really needs her friends, they've got major problems of their own.

People do bad things. They misspeak, mislead, and misbehave. They lie, cheat, steal, and kill. Often, afterward, they apologize. But what makes a successful apology? Why does Joe Biden's 2007 apology for referring to Barack Obama as "articulate and bright" succeed, whereas Mel Gibson's 2006 apology for his anti-Semitic tirade fails? Naturally, the effectiveness of an apology depends on the language used, as well as the conditions under which we offer our regrets.

An airplane lands at a desolate airport in a remote Colorado ski town. Onboard, Dr. Lyle Martin, a world-class infectious disease specialist, is brusquely awakened to shocking news: Everyone not on the plane appears to be dead. A lethal new kind of virus may have surfaced, threatening our survival, and now Martin - one of the most sought after virologists on the planet until his career took a precipitous slide - is at the center of the investigation.

A spellbinding and surreal coming-of-age story about a young boy living on the fringe with his family - who are secretly werewolves - and struggling to survive in a contemporary America that shuns them. He was born an outsider, like the rest of his family. Poor yet resilient, he lives in the shadows with his aunt Libby and uncle Darren, folk who stubbornly make their way in a society that does not understand or want them. They are mongrels, mixed blood, neither this nor that.

Whether you're discussing the terms of a high-stakes deal, forming a key partnership, asking for a raise, or planning a family event, negotiating can be stressful. One person makes a demand, the other concedes a point. In the end, you settle on a subpar solution in the middle—if you come to any agreement at all. But these discussions don't need to be win-or-lose situations. Written by negotiation expert Jeff Weiss, the HBR Guide to Negotiating provides a disciplined approach to finding a solution that works for everyone involved.

Rumors of deception have surrounded claims of Jesus' resurrection ever since the soldiers appointed to guard his tomb made their report to the Jewish authorities. But no one has led the philosophic charge against miracles quite as influentially as David Hume with his 1748 essay "Of Miracles." Refined, revised, restated, his arguments still affect philosophic discussions of miracles today.

The Catholic Reformation: A Very Short Introduction traces the Catholic Reformation from its beginnings in the first half of the sixteenth century, through the years of unrest in Europe, to its global expansion in the Americas, Asia, and Africa, and its continued influence and legacy into the twentieth century.

In The Other Big Bang, the evolutionary and developmental biologist Eric S. Haag explores the two-billion-year history of sex, from the first organisms on Earth to contemporary humans.

From the colonial era through the mid-twentieth century, America's flocks played a key role in the nation's development. Furthermore, much consternation centered around the sheep the United States lacked, so that dependency on foreign wool became a full-blown crisis in wartime. But more than just providers of wool, sheep were valued for their meat, for their byproducts after slaughter, and even for their efficiency at lawn maintenance.

As Covid has receded, companies such as Apple, Amazon, Google, Salesforce, and Twitter have severely restricted, or even eliminated remote work. Ditto for countless, less iconic firms and small businesses. At a high level, executives and managers at these organizations are trying to turn back the clock to 2019. There's just one problem. For a bevy of reasons, they won’t succeed.

A product of the latest technologies, Barliona is a virtual world brimming with fun and entertainment. The government has become the guarantor for the in-game currency, allowing its free circulation. As a result the population floods Barliona in pursuit of easy money. It doesn't take long for the game developers to discover a source of free labor: real-world prison convicts. While their bodies are locked in special auto-maintenance virtual capsules, the prisoners' minds are released into Barliona's virtual mines.