検索キーワード： 政策・行政

Most consumers agree their service experiences with hospitals, clinics, and physicians fall well short of their service experiences with hotels, resorts, and restaurants. So, what would their experiences be like if healthcare providers served them the same way hospitality providers do? Given that both industries share many common service touchpoints, one wonders whether healthcare service providers could adopt principles of hospitality to enhance the patient experience. The insights shared in this book reveal the answer: yes!

Every organization, whether in healthcare or beyond, relies on key referral sources or centers of influence to grow and thrive. How can you ensure these vital connections are actively driving potential customers or clients your way? Systematic referral source marketing is your untapped advantage.

Life sciences companies deliver the most innovative, life changing products in the world. Period. And yet, when it comes to delivering impactful experiences built around patients and healthcare professionals that leverage omnichannel capabilities to commercialize these therapies, our industry struggles to transform (to put it diplomatically). Why? It's because we never took the time to properly educate ourselves on the basic building blocks of omnichannel capabilities and advanced concepts on customer-driven experiences that address stakeholder needs.

Is your healthcare organization spending too much time on strategy—with too little to show for it? If you read (or listen to) nothing else on strategy, listen to these ten articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones for healthcare professionals to help you catalyze your organization's strategy development and execution.

Part biography and part clear-eyed examination of a healthcare system in crisis, Hospital, Heal Thyself tells the story of enigmatic healthcare visionary Eugene Litvak, whose research and strategies have already been implemented at many top twelve-ranked hospitals to save hundreds of millions of dollars and countless thousands of patient lives. While US healthcare costs continue to skyrocket, Litvak's program described in this book offers tested, effective methods to trim those costs while simultaneously improving patient outcomes.

Brought to you by Penguin. A luminous, uplifting and deeply moving memoir by a care worker, told through her funny, heartbreaking, sometimes frustrating, and always eye-opening encounters with the often overlooked and marginalised people she cares for. 'Being as close as this to someone is a...

In a world where the practice of medicine is constantly evolving, Physician Reborn offers a lifeline to healthcare professionals seeking clarity, resilience, and fulfillment in their careers. Through a compelling narrative and practical insights, this book serves as a guiding light through the complexities of modern healthcare.

This is a historical, nonfiction, true story and addresses necessary changes that must be implemented, maintained, and enforced in worldwide healthcare provider professional training programs and hospitals. The book exposes abuses and enslavement policies and attitudes in health care training programs and hospital administrations worldwide and offers simple and genius remedies to eradicate these deleterious policies and slave owner attitudes of hospital administrators.

Medicare is one of the biggest decisions you'll make as you move towards retirement. There's no question, though, that it can be really, REALLY confusing. That's where author Matt Feret comes in. His goal is to provide Medicare Advantage PPO, HMO, Medicare Supplement plans, Medicare Part D, Medicare Part A and Medicare Part B insurance advice, and an industry insider's expert perspective that will save you time and money.

In Unavoidably Unsafe, Dr. Edward Geehr and Dr. Jeffrey Barke confront the prevailing beliefs surrounding childhood vaccines with unflinching scrutiny and bold insight. As seasoned physicians, they acknowledge the revered status vaccines hold in modern medicine while bravely questioning their safety and efficacy.

Embark on a journey into the intricate world of medical billing and coding with "Medical Billing Essentials: A Beginner's Guide." This comprehensive book provides a step-by-step approach to mastering the fundamentals of healthcare finance, catering to beginners and seasoned professionals alike. Whether you're a student taking your first steps into the healthcare industry or a seasoned healthcare professional looking to broaden your skill set, this guide offers a solid foundation in medical billing and coding principles.

Navigating the complexities of the American healthcare system can be a daunting task for any medical professional, but it presents unique challenges for foreign medical graduates. "Guide to the American Healthcare System for the Foreign Medical Graduate" is an essential resource designed to demystify these challenges and provide a comprehensive roadmap to success.

Consumer protection advocate Ralph Nader praised Solved! Curing Your Medical Insurance Problems: “Who hasn’t been bewildered and outraged by lengthy, inscrutable medical bills and the tricky ways of the health insurers? …. Learn what to watch out for in this volume by authors who know the inside ways of sellers who try to take you to the cleaners.” Some say, “You get what you pay for.” If only this were true! Too often, consumers find themselves paying much more than they expected, getting much less than they bargained for. Medical care is no exception.

Dr. Peter Patterson understands that using antibiotics “just in case” is ingrained in our culture. Everyone, from health care professionals to patients and their advocates, shares the blame—but we cannot afford to let the practice continue. Becoming Good Stewards of Antibiotics is a call to action to restore and preserve antibiotic effectiveness.

This essential book helps demystify Medicare, offering listeners practical advice on how to optimize coverage and minimize costs. It offers a comprehensive comparison of Medicare Parts A & B, as well as alternative options, such as Medicare Advantage and Prescription Drug Plans. The book also offers common and uncommon questions, answered in an easy-to-follow FAQ format, practical checklists, cheat sheets, and templates to help organize and plan your Medicare journey. In addition, the book includes an exclusive Medicare Decoder that breaks down complex terminology into plain language.

A gripping expose of the murky underbelly of the Indian healthcare system 95 per cent of healthcare facilities have less than five workers 30 million people are pushed into poverty by healthcare costs 9 lakh C-sections are preventable 7.04 lakh children under the age of five die of pneumonia and...

Wandering the Wards provides a detailed and unflinching ethnographic examination of life within the contemporary hospital. It reveals the institutional and ward cultures that inform the organization and delivery of everyday care for one of the largest populations within them: people living with dementia who require urgent unscheduled hospital care. Drawing on five years of research embedded in acute wards in the UK, the authors follow people living with dementia through their admission, shadowing hospital staff as they interact with them during and across shifts.

The digital tools available to every patient today enable you to better monitor and manage your health and improve your outcomes. From better medical adherence and effective communication with your providers, to how to use wearables; from clear detail about how your smartphone can check your vitals and sound advice on which websites offer reliable health information, this book provides the listener with a vital resource when interacting with our confusing healthcare system.

There are dramatic differences in health between countries and within countries. But this is not a simple matter of rich and poor. These health inequalities defy usual explanations. Conventional approaches to improving health have emphasised access to technical solutions – improved medical care, sanitation, and control of disease vectors; or behaviours – smoking, drinking – obesity, linked to diabetes, heart disease and cancer. These approaches only go so far.

We all know that malaria is an infectious disease spread by mosquitos. Female Anopheles mosquitos spread the infection, a microorganism called a plasmodium, when taking a blood meal. But as the quotation often attributed to Mark Twain says “What gets us into trouble is not what we don’t know. It’s what we know for sure that just ain’t so”.