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In most fields the consequences are limited, but in healthcare they can be fatal. Every week in England, there are 150 avoidable deaths. Most tragedies are treated as 'inevitable' when in fact they could be prevented simply and cheaply if we were better at learning from mistakes. By committing to a profession where the consequences of a mistake can be life or death, people in healthcare are braver than most of us.

Press Ganey's chief nursing officer Christina Dempsey has worked everywhere in healthcare, from the ward floor to the hospital boardroom. She has also experienced the system as a patient and as a family member of a critically ill patient. In The Antidote to Suffering, this 30-year healthcare veteran and patient-experience thought leader argues that the key to improving healthcare is to reduce the suffering - physical, psychological, and emotional - of patients and caregivers alike through Compassionate Connected CareTM. 

Dr. Oliver Sacks's books Awakenings, An Anthropologist on Mars and the best-selling The Man Who Mistook His Wife For a Hat have been acclaimed for their compassion in the treatment of patients affected with profound disorders. In A Leg to Stand On, it is Sacks himself who is the patient: an encounter with a bull on a desolate mountain in Norway has left him with a severely damaged leg. But what should be a routine recuperation is actually the beginning of a strange medical journey.

Psychische Gesundheit ist politisch. In Ländern wie Deutschland und Österreich können wir uns auf eine medizinische Notversorgung verlassen. Gibt es einen Unfall, wird ein Rettungswagen gerufen, Patient*innen werden in ein Krankenhaus gebracht und schnellstmöglich versorgt. Selbstverständlich, oder? Immerhin wäre es für uns unvorstellbar, mit einem Knochenbruch wieder nach Hause geschickt zu werden, einschließlich einer Wartefrist von sechs Wochen. Bis ein Behandlungsplatz zur Verfügung steht. In etwa so gestaltet sich jedoch die Situation im Bereich der psychischen Erkrankungen.

In Medicare Decoded: Shocking Facts to Help You Save Money and Get the Most from Medicare, elder advocate and Medicare expert Rick Solofsky guides you through the twists and turns of Medicare to get to the heart of what you need to know. Easy to understand and filled with essential information and strategies, Medicare Decoded answers your questions.

Brought to you by Penguin. Before Bill Gates became an expert on climate science, he was known as one of the few who studied pandemics - how they start, how they spread, how they can be controlled. He warned us years ago in a now-famous TED Talk of their arrival in our future. The future, of...

Retail pharmacy stands at a breaking point. Burnout is rising. Staffing is collapsing. Automation is accelerating. Unionization is no longer a theory. It is a response and behind the counter, professionals are holding the system together through sheer will. The Ghost of Pharmacies’ Future is a clear-eyed look at where pharmacy is headed if nothing changes. And what happens if we act now. Written by an industry insider, this audiobook blends real frontline experience with strategic insight.

What if the system you trusted with the most important moment of your life wasn't designed with you in mind? Brittany George spent seventeen years inside the American healthcare system — helping employers, families, and employees navigate coverage, benefits, and access to care. She believed in it. She trusted it. And then she had a baby.

Growing up in a New Jersey factory town in the 1980s, Daisy Hernández believed that her aunt had become deathly ill from eating an apple. No one in her family, in either the United States or Colombia, spoke of infectious diseases, and even into her 30s, she only knew that her aunt had died of a rare illness called Chagas. But as Hernández dug deeper, she discovered that Chagas - or the kissing bug disease - is more prevalent in the United States than the Zika virus. 

From medical expert Leana Wen, MD, Lifelines is an insider's account of public health and its crucial role - from opioid addiction to global pandemic - and an inspiring story of her journey from struggling immigrant to being one of Time’s 100 Most Influential People.

Our health-care system is in critical condition. The Affordable Care Act has insured more Americans than ever, yet deductibles keep rising and costs continue to climb. Now more than ever, the industry needs a shot in the arm. It needs The Innovator's Prescription, the now-classic approach to efficient, affordable health care. 

Humans to the Power of AI is a guide for leaders who sense the urgency to scale AI, yet feel unsure where to begin or how to make this digital transformation different from the past. It's a guide for leaders who refuse to accept slow progress, mounting complexity, and unrealized innovation as the status quo. AI is accelerating faster than our ability to adopt it, creating a gap between what’s possible and what’s actually happening in the healthcare industry.

Surgeons and health care professionals are trained to fix the human body, but they are poorly prepared for the nonclinical realities that accompany their careers—complications, harsh criticism, difficult personalities, leadership failures, and the silent weight of moral injury. Most try to push through by imitating senior colleagues who were never taught the nontechnical skills either, and the result can lead to guilt, anxiety, shame, and the belief that they’re the only ones struggling.

If there’s one Covid book you need, this is it. Dr. Mary Talley Bowden, a Stanford-trained otolaryngologist and a mother of four, stood up against the medical establishment during the pandemic. From her private practice in Houston, she kept over six thousand Covid patients out of hospitals and became a fierce advocate of early treatment protocols, including controversial drugs like ivermectin. When she began posting her patient outcomes on social media, she faced intense opposition and professional consequences.

This twenty-fifth anniversary edition completely updates the powerful insights and policy recommendations of Not What the Doctor Ordered, first published in 1993 by renowned healthcare futurist and medical economist the author. It presents specific solutions to serious problems of cost, quality...

It’s been six years since the COVID-19 pandemic threw the world into organized chaos. And though the masks are largely gone, the plexiglass has been taken down, and even as we have returned to normalcy in many senses of the word, nobody can deny that everything has changed. Herein lies the heart of the issue, how exactly did the CDC and other supposed experts get so many things so wrong? Can the fog of uncertainty that surrounds a novel pandemic explain how off-course our leaders found themselves during the early years of the 2020s?

In Why Are Health Disparities Everyone's Problem? Dr. Lisa Cooper shows how we can work together to eliminate the injustices that plague our health care system and society. The book follows Cooper's journey from her childhood in Liberia, West Africa, to her thirty-year career working first as a clinician and then as a health equity researcher at Johns Hopkins University. Drawing on her experiences, it explores how differences in communication and the quality of relationships affect health outcomes.

Medical professionals are among the highest-sued people in the most litigious country in the world, which means if that string of letters behind your name includes a “D,” you’ve got a big target on your back. It’s usually not a matter of if you’ll find yourself at the wrong end of a lawsuit, but when. What’s worse, although for everyone else, a settlement means the end of the matter, that’s not so for you.

Let's face it—no one wants to become an expert in health care. But here you are, looking at this audiobook, which means you or someone you love is about to dive headfirst into the confusing labyrinth of insurance forms, hospitals, nursing homes, and of course, the ever elusive skilled nursing facility (what does that even mean, right?). But don't worry, you're in good hands.

The number of independently owned optometry practices has fallen from nearly 75 percent to less than half, and the trend continues. Dr. Kurt Steele believes it is time to reverse that. In We’re Not Selling, We’re Winning, Dr. Steele reveals the proven business systems that helped him build a $4 million practice while working fewer hours and creating a team that truly loves coming to work. From hiring and leadership to metrics and creating stronger patient relationships without ever feeling like you’re selling, this audiobook has the blueprint for successfully reaching your goals.