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Höfliche Umgangsformen und die Fähigkeit, auch in prekären Situationen souverän und freundlich zu bleiben, sind sehr wichtig. Viele...

Of all the women you know, how many of them would you describe as "a lady"? Naturally, you know women who are kind and intelligent, witty and resourceful; but a lady is an altogether different variety of female. She's mindful of the effect she has on those around her, and she's careful not to let her words or appearance betray her true intentions. How to Be a Lady is a charming reminder of what it takes to be an exemplary woman - someone who knows how to breeze through an awkward conversation with poise, or delicately sidestep the beauty salon gossip.

If you have ever felt unsure or uncomfortable when facing a social dilemma, John Bridges answers these questions and more in his classic handbook for men. The rules were simpler in bygone days, but technological changes have caused seismic shifts to the cultural landscape of 21st century. Do the rules of common courtesy still apply?

Ärger und Konflikte lösen mit der Gewaltfreien Kommunikation! In vielen Fällen gelingt es uns nicht, unserem Gesprächspartner mitzuteilen, was wir wirklich von Ihm wollen. Oft nehmen wir Dinge, die unser Gegenüber von uns möchte falsch wahr. Damit ist jetzt Schluss! Denn mit der Methode: Gewaltfreie Kommunikation lernen Sie ganz einfach Ihre eigenen Bedürfnisse und die Ihres Gegenübers besser wahrzunehmen. Der Schlüssel zu einem konfliktfreien miteinander ist achtsames Zuhören und eine achtsame Kommunikation.

Listeners of this book will gain a clear understanding of what makes the Japanese, and their society, tick.

This guide will enable anyone interested in business success to achieve peak performance by learning how to work more effectively with others.

In today's cut-throat, get-ahead-at-all-costs world, the idea of showing basic decency toward one another has sadly been pushed to the side. Yet, the power of respectful, positive leadership can be more impactful now than ever before. Gracious leaders stand apart because they have a better way. Leaders who listen with purpose, recognize they don't have all the answers, and demonstrate uncompromising respect to all can - and will - lead their teams to peak performance.

Sun Tzu's Art of War for Women helps women find the peaceful path to success through strategies made famous in the ancient Chinese text, The Art of War. Female wisdom, or common sense, is about avoiding needless confrontation, conserving energy for the things that matter, and seeking an outcome in which everyone wins. And for women, as for Sun Tzu, success doesn't come simply from knowing what to do, but from knowing who you are.

Narrated by the author, this book has energy, insight, and humor. What is it that prevents us from making deeper, more long-lasting connections with others? To author John Klymshyn, the answer lies in our understanding of the power of language. We must study, explore, and practice deeper dialogue in order to connect, communicate, collaborate, and contribute!

Welcome to the no-fluff guide for assholes, and people who love or work with assholes. Deal with assholes and curb your own asshole tendencies! You'll learn: to recognize and understand your own asshole tendencies; how to rekindle your connection with the love of your life who has turned into an asshole; and much more!

Sarvesh's latest book focuses on grooming students and professionals to become aware and imbibe global business etiquette. This book guides you through the grooming and corporate etiquette nuances to develop and enhance your image and personality.

You are an amazing person. Do you know how truly amazing you are right now? It does not matter whether you know it or not. You are here, you are taking initiative, and right now, you are the person that many look up to, because you are taking action. You are here and completely in the present moment, being you in the now. You are you, and nobody in the world can experience exactly what you are experiencing right now, because you are unique. I just want to remind you of where you come from and how super freaking amazing you are! Are you ready to remember?

From ethics columnist and Harvard lecturer Jeffrey L. Seglin, discover practical tips for succeeding professionally by succeeding socially. Practicing business etiquette doesn't mean pretending to be someone you're not. Brimming with practical, up-to-date tips on minding your business manners, The Simple Art of Business Etiquette guides you through the tricky territory of office etiquette with real-life stories and workplace scenarios.

Packed with cases, cultural awareness scales, communication tests and practical tips, this lively guide will help anyone of any nationality become a better communicator. Whether one's task is to give a presentation to a cross-cultural group or to negotiate with an overseas client, Bridging the Culture Gap will ensure that the listener has the cultural awareness to communicate the intended message.

Nick tried out various sports before finding a passion for wrestling. As a varsity wrestler in his high school, he may not have been the district champion, but he did pack gyms and earn the respect of thousands of total strangers. At the same time, he rose to "Vine" stardom, with a series of zombie prank videos. His social media stardom has since outlived Vine: Santonastasso has shared his life and thoughts on acceptance, positivity, and pushing your limits with millions, gaining the admiration of many A-list celebrities.

Minding your manners is an acquired skill, but what serves you well elsewhere could trip you up in Japan. Save yourself possible embarrassment with Etiquette Guide to Japan. An inside look at Japanese social graces, it answers all the questions of the thoughtful traveler. Extensive, specific information on Japanese business etiquette assists listeners traveling to Japan for business.

Discovering Your Girl Powers is about knowing the right combination of skills, behaviors, and talents to get you where you want to be personally and professionally. In a straightforward and easy to digest way, this book will provide you with 10 strategies to help you build confidence, charisma, and credibility.

In Practical Influence, R. Morris Sims introduces general principles of influence, which can be applied to any situation, as well as principles for business, and for families and personal relationships. Each chapter introduces specific concepts and learning points, and offers action assignments to put the theories into use. In breezy, cheerfully matter-of-fact, commonsense fashion, Sims teaches easily implementable skills and strategies to help listeners make more positive impacts at home and at work.

Does your office feel more like a minefield than a place to get things done? Are you confronted by tenacious colleagues and even more challenging situations every workday? With over 30 years of experience, award-winning executive Toni Crowe has climbed the ladder across multiple sectors, from high tech to aerospace. After ascending from the very bottom to the top, she's here to share her experience, strategies, and wisdom for you to realize your own career triumph.

Access to Asia presents a deeply insightful framework for today's global business leaders and managers, whether traveling from Toronto to Taipei, Baltimore to Bangalore, or San Francisco to Shanghai. Drawing from her extensive experience and global connections, author Sharon Schweitzer suggests that irrespective of their industry, everyone is essentially in the relationship business. Within Asia, building trust and inspiring respect are vital steps in developing business relationships that transcend basic contractual obligations.