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Do you always get the assignments you want? Do you know how to ask for help without sounding dumb? How to answer a question you don’t know the answer to? All the while sounding smart, capable, and competent? If the answer is no, you’re not alone. Jodi Glickman founded the communication consulting firm Great on the Job to help rising stars of the business world with the same issues. Now, for the first time, the training program that Jodi uses with her top-tier clients is available in book form. Great on the Job teaches people how to talk to one another at work, every day, in every situation....

Teamwork is often the key to success in sports, school, business, and everyday life. If teammates do not respect themselves and one another, they will struggle to achieve their goals. Handling Teamwork and Respect for Others explores teamwork and respect as virtues, discusses contemporary and historic role models of teamwork and respect, and provides practical advice for readers to create successful, respectful teams.

Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships. It converts hostility into civility and civility into affinity. It changes the skeptics and cynics into the believers and the undecided into the loyal. Enchantment can happen during a retail transaction, a high-level corporate negotiation, or a Facebook update.

In a recent survey, eight out of 10 Americans felt that a lack of respect and courtesy is a serious national problem. Four out of 10 admitted to behaving badly themselves. Do you want to be part of the problem or part of the solution? Don't Take the Last Donut gives you the tools you need to be confident and letter-perfect in any business setting--from pitch to presentation, from networking to contract negotiations, and everything in between.

Expanding on the principles, insights and wisdom that made Getting to Yes a worldwide best seller, Roger Fisher and Scott Brown offer a straightforward approach to creating relationships that can deal with difficulties as they arise. Getting Together takes you step-by-step through initiating, negotiating, and sustaining enduring relationships - in business, in government, between friends and in the family.

When slighted, misunderstood, cut-in-front-of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore co-workers, change hairdressers, complain to friends, shout and pound their fists. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught, or never realized, that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations.

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.

In today's fast-paced world of competitive workplaces and chaotic personal lives, each of us is searching for effective tools that can make our schedules, behaviors, and relationships more manageable. The Emotional Intelligence Quick Book shows us how understanding and utilizing emotional...

The definitive guide to working with -- and surviving -- bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work. "What an asshole!" How many times have you said that about someone at work? You're not...

A No-Nonsense, Common-Sense Guide to Getting to the Top of the Tree How does one become a CEO? Many people know they want to climb the corporate ladder, but don't have a clue about how to ascend that ladder without losing their grip. In this insightful, controversial program, Jeffrey J. Fox...

Some Things Are Just Better Heard Than Read. That's why Susan Roane is one of the superstars of the audio industry, and why more than 50,000 people chose to buy the audiobook of her bestseller, How to Work a Room. Knowing what to say is important. Hearing how to say it can make all the...

Remember your first business card? It was such a novelty item. But did you know that these six square inches are the best and most handy marketing devices that ever fit right in your pocket? In this program, you'll learn how to network using your business card to actually create more business. Now that's a novel concept.

Quick: what's the one skill you absolutely need in order to succeed in your career and your personal relationships? Answer: verbal fluency. Expert socializer Susan RoAne, best selling author of How to Work a Room, shows how easy it is to gain the verbal edge. This easy-to-understand and enthusiastic guide, peppered with hot tips and practical suggestions from scores of business leaders, will turn you into a ConverSensation before you know it!