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As an agency owner, you're running a uniquely complicated business. Like any services firm, you're surrounded by clients, team members, and other humans—and humans are complicated. But unlike a plumber or electrician, your clients tend to be picky about whether your work is "good enough"...or even whether it's "done." Other professional services firms sell complex services, too. Yet in spite of all the lawyer and accountant jokes, their clients tend to pay their bills on time.

Introducing How to Activate Work Life's Silent Mode: Beating Notification Overload for Peak Business Productivity by Gabriel Hill. This groundbreaking guide offers proven tactics, simple strategies, and actionable steps to help you reclaim your focus, improve your efficiency, and achieve what really matters.

If you are a CEO, global leader, or part of a global organization, you can revolutionize every part of your business by raising your cultural intelligence. Cultural Intelligence in the 21st Century explores nine crucial cultural competencies that will transform every part of your business, including: how you drive inclusion, revenue, and Environmental, Social, and Governance (ESG); how you lead global teams for better results; how you increase sales and operational performance; how you communicate across cultures; and how you build relationships and trust in other countries.

The audiobook is read by the author, Sophie Williams, and features an exclusive interview with Charlotte Cowan, Head of People and Culture and Shakespeare's Globe. 'Every current and aspiring leader needs to read this book' - Helen Tupper & Sarah Ellis, Sunday Times bestselling authors of The...

Are you trapped in a never-ending cycle of deadlines and demands, feeling disconnected from the job you once loved? Is your organization turning a blind eye to burnout, despite your colleagues and team experiencing similar struggles? While workplace burnout is gaining recognition, executives remain slow to act, skeptical of the need for change. It's time for you to take meaningful action, not only to prevent burnout for yourself, but also to foster a thriving work environment.

Los sesgos inconscientes nos afectan a todos. Un reclutador se podría decepcionar si un candidato le pregunta sobre la incapacidad por maternidad. A un profesional de Recursos Humanos le puede parecer más atractivo promover a un graduado de una universidad prestigiosa que a uno de una escuela pública. Un líder puede que crea que una mujer está menos preparada para presentar un reporte en la próxima reunión que su colega varón.

Aufbruch in ein neues Führungszeitalter! Führung und Management stecken tief in der Krise. Während die Welt sich immer schneller verändert, arbeiten die meisten Teams und Unternehmen noch immer mit Führungsmethoden aus dem letzten Jahrtausend. Vertrauen, Respekt und Wertschätzung sind oft nur leere Phrasen. In Wahrheit setzen viele nach wie vor auf „Command & Control“. Hier herrschen strenge Hierarchien, starre Regeln und engmaschige Kontrollen. Doch das alles funktioniert heute nicht mehr!

Generational distrust and ageism are seeping into organizations worldwide. Smart leaders are harnessing age diversity and encouraging mutual learning, cross-generational collaboration, and a culture that embraces both similarities and differences across age groups. Multigenerational Workplace: The Insights You Need from Harvard Business Review will help you bridge divides, reduce prejudice, and unlock the benefits of age-diverse teams.

Many organisations are diverse – but that doesn’t make them inclusive. Many teams are made up of high-performing individuals – but that doesn’t turn them into high-performing teams. Many leaders work hard and take care of their people – but that doesn’t mean they’re great leaders. Let Go Leadership will show you how to share power, harness the diversity of your teams and become a better, more inclusive leader, so that you can realise the untapped potential within your organisation.

Is there something in your life that is keeping you from fulfilling your purpose? What is the mountain standing in your way, preventing you from becoming your best self? In Mountain Mover Manual, entrepreneur, speaker, and executive coach Kevin Carey helps you identify what that mountain is in your life and how to move it.

This helpful and compact guide will help you look at your organization with fresh eyes so you can spot any blocks and barriers that may interfere with the happiness of those who work for you. Part of a series of audiobooks looking at healthy work practices and strategies for success, Building an Organizational Well-Being Strategy will provide you with a range of powerful interventions that you can use to enhance well-being in your business and make it a healthier and happier pace to work.

No organization is totally free from destructive friction; the forces that make it harder, more complicated and sometimes downright impossible to get things done. Drawing on years of research and featuring case studies on the likes of Uber, Netflix and Boeing, The Friction Project teaches listeners how to become 'friction fixers'. Stanford professors Sutton and Rao unpack how we should think and act like trustees of others' time. They provide friction forensics to help listeners identify where to avert and repair bad friction, and where to maintain and inject good friction.

Our Journey for Diversity and Inclusion is a collaboration between Blueprintforall and Healthy Leadership CIC and offers a clear way of examining and adjusting your own approach towards diversity, equity, and inclusion (DE&I). The authors set out a simple method both you and your organization can use to review your current efforts and identify areas where improvements can be made. The audiobook also includes a range of positive interventions that can be used to make organizations more inclusive.

‘Required reading for anyone who has wondered how to create a culture that supports innovation, risk-taking, integrity and inclusion. I simply loved this book!’ ANGELA DUCKWORTH, bestselling author of Grit In her multi-million-copy bestseller Mindset Carol Dweck coined the terms ‘fixed’...

People are quitting their jobs in droves, then coming back. Employees are demanding flexibility, while some leaders insist they return to the physical office. Remote work is incredibly convenient but complicated. The job market is always in flux, but one thing is for sure: the last few years have presented the greatest challenges the business world has ever faced. Don't freak out. If you accept the new reality and harness the incredible power of healthy, authentic relationships, you can seize the competitive edge in this new world of work.

While most of us would like to think we generally behave in a positive way, especially at work, everyone has the potential to slip into negative behaviors that can have a damaging impact on our colleagues, morale, and the organization we are part of. This useful guide by Anna Eliatamby looks at the different types of positive and negative work behaviors people fall into and why. Your own toxic work behaviors will help you recognize and acknowledge your own problematic behaviors in the workplace.

How can you ensure your organisation grows, develops, and thrives in a way which benefits everyone? Success within an organisation is about so much more than revenue and profits, and yet so many businesses are riddled with toxicity which leads to low morale, unhappy staff, and an unhealthy work culture. Healthy Organisations helps leaders, business owners, and senior management recognize the negative aspects which might affect their organisation and prevent it from achieving its goals.

Coping in a Toxic Environment is a short, user-friendly guide to negotiating tricky working conditions and learning to thrive rather than simply survive in the workplace. A must-have audiobook for anyone who is struggling in their current employment, it will help you to explore what is toxic for you and review how you are coping in the environment you are in.

Intentional Power is a call to action for the next generation of leaders to move beyond an entirely individual focus toward a more sustainable approach to lead and succeed. Deeply researched, the authors draw on an extensive review of the latest literature and insights on leadership development, cognitive and positive psychology, organizational design, and performance management, as well as extensive interviews with leaders across several industries to highlight the most critical skills required by today's executives and managers.

With a no-nonsense approach and a dash of comical wit, this guide provides you with a delightful rundown of 20 different types of colleagues you might encounter, from the "Chatterbox Chameleon" to the "Technology Terminator". You'll learn how to spot them a mile away, understanding their quirky characteristics and discovering practical ways to tackle their antics.