検索キーワード： 消費者行動・市場調査

Is your workplace riven by tribal conflict? Are your meetings governed by dozens of unspoken rituals? Is there something faintly religious about the way your colleagues worship the CEO? If so, then you might need a lesson in business anthropology. For a century, anthropologists have had an unusual method: immersing themselves deep inside 'alien' tribes and uncovering, from the inside, how they tick. Today, a new generation of anthropologists are using this approach to explain modern businesses - revealing the hidden rituals that define what we buy, who we sell to and how we work.

Persuasion is not a sales skill - it’s a blunt instrument of last resort that sellers use when they don’t know how to influence the choices their buyers make. It’s the weapon of choice for mindless, uninspired sellers: the sales zombies who have stopped learning and stopped improving. Wouldn’t you rather learn how to master the art of selling in, by listening to what your buyers really want?

Despite what the old adage says, the customer is not always right. Even companies that can seemingly do no wrong-like the coffeehouse giant Starbucks-have only recently started to figure this out.

The cult classic that revolutionized marketing by teaching businesses that you’re either remarkable or invisible. Few authors have had the kind of lasting impact and global reach that Seth Godin has had. In a series of now-classic books that have been translated into 36 languages and reached...

Voted #1 in the BBH World Cup of Advertising Books, 2018. Winner of the Sales and Marketing Category at the 2019 Business Book Awards. Before you can influence decisions, you need to understand what drives them. In The Choice Factory, Richard Shotton sets out to help you learn. By observing a...

A Best Non-Fiction Book of 2024 from The Next Big Idea Book Club and National Bestseller. From Seth Godin, one of the world's most influential business thinkers and bestselling author of This is Marketing, comes an essential guide to thinking strategically in a complex, ever-changing world...

A riqueza das nações estabeleceu as bases do pensamento econômico. Este volume reúne trechos do livro original que expõem um dos conceitos centrais à obra de Adam Smith: "a mão invisível" pela qual o mercado é capaz de se autorregular de forma a, por meio do consumo, proporcionar tanto lucro aos produtores quanto bem-estar à população. Neste século XXI, suas ideias seguem essenciais na busca de um equilíbrio entre lucro e civilização.

Why do some brands earn a lasting place in people's lives while others—with bigger budgets and smarter technology—simply disappear? After thirty years building Fortune 500 brands, Kim D. Rozdeba is convinced the answer isn't strategy, data, or design. It's human truth. Human truths are the universal needs and emotions that cut across every culture, category, and generation—the desire to feel valued, the hope for a better tomorrow, the fear of loss, the longing to belong, the search for meaning.

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Впечатления—самое важное, что получают потребители, совершая покупку, заключая сделку или иным способом взаимодействуя с бизнесом. Если они будут положительными, клиент непременно захочет получить их еще раз, а значит, вернется к вам и будет рекомендовать вас искренне, с удовольствием и бесплатно. Роберт Россман и Мэтью Дюрден утверждают, что впечатления можно умело проектировать и формировать. Дизайн впечатлений—увлекательная наука, приносящая прибыль.

Professor Damon Centola is the world expert in the new science of networks. His ground-breaking research across areas as disparate as voting, health, technology and finance has highlighted powerful and highly effective new ways to ensure lasting change. In this book, Centola distils more than a decade of deep experience into a fascinating new theory that challenges previous assumptions that new ideas are either contagious or not.

Master the behavioral psychology of hidden persuasion and stop marketers from manufacturing desire in your daily life. Whether you are mindlessly scrolling a social feed or navigating a crowded store, this eye-opening investigation exposes the invisible tactics engineered to capture your...

Master ethical influence and applied psychology to decode workplace dynamics and accelerate your career growth. Perfect for your daily commute, this empowering audio experience translates cognitive science into actionable strategies for your next big pitch. Stop relying on guesswork and master...

Master behavioral economics and business psychology to stop guessing and predict how people actually decide. Forget the myth of the perfectly rational actor; real human decision-making is messy, emotional, and driven by hidden cognitive biases. By understanding these mental shortcuts, you can...

Master ethical persuasion and consumer psychology to turn flat campaigns into high-converting revenue drivers. Whether strategizing on your morning commute or enjoying focused workday learning, this actionable framework reveals how real people make decisions under uncertainty. Stop relying on...

Almost nothing is made where you think it is Where Does My Stuff Come From? reveals the complex international supply networks behind products Americans use daily, from chocolate chips and computer chips to athletic shoes and frozen fish. Written by Willy Shih, a Harvard Business School professor...

Master ethical influence and close high-stakes deals using applied behavioral science. Whether you are struggling to hit daily quotas or feeling anxious about adopting pushy tactics, this practical business guide completely transforms how you approach negotiations. Perfect for your morning...

Vivimos en una era de competencia feroz por captar nuestra atención, todos luchan por lo mismo: plataformas, creadores de contenidos, marcas… Y aunque es la moneda más valiosa de nuestro tiempo, hoy se encuentra más dispersa que nunca debido a la avalancha de información y estímulos a los que estamos expuestos. Por eso, Roger Casas-Alatriste, host del pódcast Su atención, por favor, escribió este audiolibro: una travesía sonora que nos sumerge en la profunda realidad de la economía de la atención.

Stop losing sales to bad UX and transform your ecommerce storefront into a high-converting digital retail machine. Perfect for frustrated entrepreneurs struggling to scale a side hustle, this practical audio guide cuts through dense technical jargon. You will stop guessing why shoppers abandon...

Master the psychology of ethical selling and transform your fear of pushy tactics into authentic business growth. Whether you are an entrepreneur dreading your next pitch or a freelancer struggling with imposter syndrome, this empowering guide reveals how buyers actually make decisions. You can...