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UPS is a household name and one of the most highly regarded American corporations by customers and investors alike. Who hasn't been delighted by a right-on-time delivery, one of the 18 million UPS makes every day? Founded over 100 years ago, UPS has moved steadily up the Fortune 500 as so many other corporations have dropped off. So what's the company's secret? Just ask a driver!

From the multimillion-copy bestselling author of The 7 Habits of Highly Effective People, hailed as the #1 Most Influential Business Book of the Twentieth Century, The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving. There are many methods...

The Dealmaker's Ten Commandments contains a practical, no-nonsense methodology for negotiating deals, managing your time, and handling crisis all at the highest level. Peppered with entertainment industry war stories, The Dealmaker's Ten Commandments has been forged in the white-hot crucible of brutal transactional combat.

Harvard University professor and U.S. Intelligence Science Board member J. Richard Hackman reveals how to make teams more effective in solving hard, complex problems in intelligence work and other challenging, high-pressure areas.

Chip and Dan Heath, the bestselling authors of Switch and Made to Stick, tackle one of the most critical topics in our work and personal lives: how to make better decisions. 　 Research in psychology has revealed that our decisions are disrupted by an array of biases and irrationalities...

L'assertività è la capacità di esprimere i propri sentimenti, scegliere come comportarsi in un dato contesto, difendere i propri diritti, esprimere serenamente un'opinione in disaccordo con gli altri, chiedere agli altri di modificare i loro comportamenti quando vengono percepiti come fuori luogo o offensivi. Tutto questo è fatto in modo costruttivo. Sviluppare un comportamento assertivo permette di gestire le relazioni professionali e sociali con fermezza, evitando sia la risposta aggressiva, sia quella passiva. L'obiettivo dell’assertività è quindi creare rapporti interpersonali basati sulla collaborazione e, al tempo stesso, affrontare con efficacia anche le situazioni problematiche

Un pratico strumento per analizzare ed evitare le principali trappole mentali che tendono a ostruire di pensieri ed emozioni il percorso di avanzamento e a incrinare la fiducia nel proprio processo decisionale. Attraverso strumenti pratici imparerai a estirparle e a fare spazio per formare nuove abitudini positive.

Business is personal. A statement on life as a business owner. Being the leader of your own life is the greatest lesson in business. Your business is personal, as it is yours. We live in a fast-paced, overconnected world. Relying on your own instincts and knowing the dreams you hold for your version of success, ambition and happiness will ensure you have the life you want and not the life you compare yourself with.

In The Digital Transformer's Dilemma: How to Energize Your Core Business While Building Disruptive Products and Services, the authors show companies how to go digital while also advancing their core business. The book emphasizes how to strike a difficult balance between establishing a new (digital) business and revitalizing - and digitizing - the legacy business. 

Managing the Unexpected, third edition, is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the first and second editions. Revised to reflect events emblematic of the unique challenges that organizations have faced in recent years, including bank failures, intelligence failures, quality failures, and other organizational misfortunes, often sparked by organizational actions, this critical book focuses on why some organizations are better able to sustain high performance in the face of unanticipated change.  

Em A lógica do Cisne Negro, Taleb demonstrou que acontecimentos altamente improváveis e imprevisíveis dominam a nossa existência. Em Antifrágil, o autor confere um novo conceito à incerteza, tornando-a desejável e até mesmo necessária. Assim como ficamos fisicamente mais fortes quando submetidos à tensão, muitas coisas se beneficiam do estresse, da desordem e da volatilidade. O que Taleb identificou e chama de antifrágil não só tira proveito do caos, como precisa dele para sobreviver e florescer. O antifrágil está além do resiliente e do robusto.

Der Klassiker der Verhaltensökonomie vollständig aktualisiert. Seit der Erstveröffentlichung von Nudge im Jahr 2008 und dem Nobelpreis für Richard Thaler 2017 ist dieses Hörbuch zu einem Klassiker geworden. Regierungen auf der ganzen Welt, Geschäftsleute, politische Entscheidungsträger, Wissenschaftler, engagierte Bürger, Verbraucher und Verhaltensökonomen haben sich davon inspirieren lassen. Dieses Hörbuch zeigt, wie wir eine durchdachte Entscheidungsarchitektur nutzen können, um bessere Entscheidungen für uns selbst, unsere Familien und unsere Gesellschaft zu treffen.

Have you ever wondered why you make bad decisions? Or why it's so hard to make a decision in the first place? Through pioneering research into behavioural science, decisions expert Dr Sheheryar Banuri has designed an entirely novel decision-making framework which can be adopted into everyday life to help us better our decision-making skills by understanding and streamlining the process. The result? Simple, effective and efficient techniques to combat indecision.

We are often told that the secret to success is hard work, determination and hours of practice. But in a fast-changing world, what if the really crucial skill is knowing when to stick at something and when to change track and walk away? Quit makes the under-appreciated case for quitting and also shows you how to get really good at it. Drawing on stories from elite athletes to Everest climbers, comedians to musicians, Annie Duke (who left a successful poker career) explains why learning to quit well is often crucial to success. 

Are you tired of decision-making processes that drag on, hindering progress and stifling success? Discover a transformative approach in "Accelerated Decision-Making" by Jess Pryce. This book is your gateway to unlocking the power of the executive summary for dynamic, impactful choices.

Many leaders miss out on their teams’ full potential because navigating the complex and ever-changing business landscape is more and more challenging. Traditional leadership models often fail to address the intricate interplay of organizational intentions, external factors, and internal dynamics resulting in subpar performance and disengaged teams. As a result, executives find themselves ill equipped to set their organization and leaders up for success in an increasingly complex world.

Former Secret Service agent and star of Bravo’s Spy Games Evy Poumpouras shares lessons learned from protecting presidents, as well insights and skills from the oldest and most elite security force in the world to help you prepare for stressful situations, instantly read people, influence how...

“What would Jeff do?” Since leaving Amazon to advise start-ups and corporations, John Rossman has been asked this question countless times by executives who want to know “the secret” behind Amazon’s historic success. In this step-by-step guide, he provides 50½ answers drawn from his experience as an Amazon executive - and shows today’s business leaders how to think like Amazon, strategize like Bezos, and beat the competition like nobody’s business.

Encuentra tu oportunidad Asume riesgos, toma decisiones y prospera (aun cuando fracases) Una guía indispensable para asumir riesgos y tomar decisiones para todas aquellas personas que tienen miedo a adoptar una decisión equivocada en su carrera. Escrito por una de las ejecutivas más...

Encuentra tu oportunidad Asume riesgos, toma decisiones y prospera (aun cuando fracases) Una guía indispensable para asumir riesgos y tomar decisiones para todas aquellas personas que tienen miedo a adoptar una decisión equivocada en su carrera. Escrito por una de las ejecutivas más...