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In the new recording of the Third Edition created in 2005, Bob Burg builds on his proven relationship-building principles to bring even more clients to your door and helps you attract only those who are interested in what you sell. He shows how to maximize your daily contacts, utilize your tools both online and off, leverage your relationships, and generate ongoing sales opportunities.

How did an American immigrant without a college education go from Venice Beach T-shirt vendor to television's most successful producer? How did a timid pastor's son surmount a paralysing fear of public speaking to sell out Yankee Stadium - twice? How did the city of Tokyo create a PowerPoint stunning enough to win them the chance to host the Olympics? They told brilliant stories.

Improving the performance of your employees involves one of the hardest challenges in the known universe: changing the way they think. In constant demand as a coach, speaker, and consultant to companies around the world, David Rock has proven that the secret to leading people (and living and...

Communication is a dynamic, complex process, influenced by all the complexities and differences in human motivation and behavior. Communication: How to Connect with Anyone will help you connect with others and build friendships and develop better relationships with colleagues and clients, friends and family. This engaging, practical guide shares everything you need to know to develop empathy and rapport with others, and feel confident about communicating with a diverse range of people.

Start with No offers a contrarian, counterintuitive system for negotiating any kind of deal in any kind of situation—the purchase of a new house, a multimillion-dollar business deal, or where to take the kids for dinner. Think a win-win solution is the best way to make the deal? Think again...

Every day, we face the challenge of persuading others to do what we want. But what makes people say 'yes' to our requests? Based on decades of research into the psychology of persuasion, this book reveals many remarkable insights that will help you be more persuasive both at work and at home. Co-written by the world's most quoted expert on influence, Professor Robert Cialdini, Yes! contains dozens of tips that you wouldn't want to miss out on—all of them scientifically proven to boost your powers of persuasion.

'Communication strategies that should be taught to everyone with a story to tell' - Marc Randolph, co-founder and first CEO of Netflix Jeff Bezos is a dreamer who turned a bold idea into the world’s most influential company. He learned to elevate the way his employees write, collaborate...

This program is read by and contains archival audio of the author from MSNBC, BBC Question Time, Oxford Union, and other sources. Win Every Argument shows how anyone can communicate with confidence, rise above the tit-for-tats on social media, and triumph in a successful and productive debate in...

Brought to you by Penguin. What if charisma could be taught? What you'll find here is practical magic: unique knowledge, drawn from a variety of sciences, revealing what charisma really is and how it works. You'll get both the insights and the techniques you need to apply this knowledge. The...

In Surrounded by Setbacks, internationally best-selling author Thomas Erikson turns his attention to a universal problem: what to do when things go wrong. Too often it seems like our dreams and ambitions are derailed by one roadblock or another. How do we learn to take setbacks in stride and still achieve our goals? 

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives.

Brought to you by Penguin. TIMELESS PRINCIPLES OF EMPOWERING LEADERSHIP | OVER 1 MILLION COPIES SOLD Captain David Marquet was used to giving orders. In the high-stress environment of the USS Santa Fe, a nuclear-powered submarine, it was crucial his men did their job well. But the ship was...

Penguin presents the audiobook edition of Superthinking by Gabriel Weinberg and Lauren McCann, read by Rene Ruiz. You want to make better decisions. You want to be right more of the time professionally and personally. However, being more right consistently is a hard problem because the world is...

Cómo ganar amigos e influir sobre las personas, el primer best seller de autoayuda jamás publicado. Este libro se escribió con el propósito de ser un suplemento a uno de sus cursos sobre oratoria y relaciones humanas y Dale Carnegie nunca se imaginó que la gente lo leería, lo criticaría y viviría según sus reglas.

Everyone can be a Passionate Hooker (yep, it's true), and this audiobook will help get you there. Full of tips and tricks to bring out your inner Passionate Hooker and help you live life with more passion, it includes real-life examples, stories, and lessons learned from many years of working with leaders and teams around the world. These simple exercises will help you gain the skills needed to live and lead with a bit more flair.

In Relationship Intelligence: Sales Through Human Connection, R. Brett Madden, Esq. shares the mindset and skills that drove his consistent, trust-based sales success. With over three decades of experience, Madden has learned that rather than gimmicks, the best salespeople rely on understanding people. This people-first sales guide introduces the Relationship Intelligence Sales Method, a practical, flexible approach that empowers you to: Decode how buyers think and what they actually care about. Build credibility by showing up with empathy and expertise.

If you've ever walked into a room and felt invisible… If you've ever spoken and watched people glaze over…If you've ever walked away thinking, "I should've said that…" — this audiobook is the turning point.

Experience a truly HUMAN audiobook, brought to life by a warm, expressive voice artist whose calm yet engaging delivery boosts your comprehension and memory. Is it for you? Do you interact with colleagues, customers or service providers? Do you think those talks could sometimes lead to better results? Whether you are "selling" an idea, a service, or a product, this guide—prefaced by a NATO lead training officer—is for you.

Through an engaging and humorous narrative, Peter Coughter presents the tools he designed to help advertising and marketing professionals develop persuasive presentations that deliver business. Listeners will learn how to develop skills to create the perfect presentation. 

In this powerful, straight-talking audiobook, Jeffrey Simmons exposes the lies your comfort zone tells you: Start Monday. Wait until you’re ready. Don’t risk looking foolish. Play it safe. And while those voices sound protective, they keep you stuck—years can pass while you’re “getting ready” to live. The Comfort Zone Is a Liar is part wake-up call, part practical roadmap. You’ll learn how to stop negotiating with fear, build momentum when motivation is missing, and take action even when anxiety, doubt, or old habits show up.

Emotional intelligence is the competitive advantage most professionals never formally learn. If you are a college student, recent graduate, or early-career professional trying to stand out in competitive environments, this audiobook provides the real-world skills that accelerate career growth.

You get five minutes. What will you do with them? Most business conversations are lost before they even begin. We talk too much, sell too soon, or stumble through awkward small talk—wasting the most critical moments of any interaction. But what if you had a proven plan to leverage those first five minutes instead of losing them? In The 1st 5 Minutes, business connections expert Bryan Paul Buckley offers a simple, repeatable framework to turn every business conversation into a powerful connection.

Do you ever wish you could express yourself clearly, build instant rapport, and influence others with confidence? In a world driven by communication, emotional intelligence, and social awareness are the ultimate keys to personal and professional success.

The modern economy rewards adaptability while punishing rigidity. Industries shift, technologies evolve, and once-stable career paths can fracture without warning. The Antifragile Career presents a powerful framework for transforming uncertainty from a source of anxiety into a strategic advantage. This book challenges the outdated belief that security lies in permanence. Instead, it introduces the concept of career antifragility — the ability not merely to withstand volatility, but to benefit from it.

With the first edition of Breaking Bad News, Jeff Hahn created an essential guide for surviving the first crucial hours of a reputation crisis. He synthesized thirty years of crisis communication experience into one model, helping brands navigate uncharted territory with tools proven to work whenever unexpected situations, malicious events, or head-scratching screw-ups threaten a reputation.

Master Public Speaking, Captivate Any Audience, and Unlock the Power of Your VoiceWhat differentiates impactful public speakers from the rest? Say it with Impact is a practical guide that will take anyone from where they are to becoming a more successful speaker. The book equips readers with mastering seven keys, including Confidence, Mindset, Full Body Power, Unlocking your Breath and Voice, and Practice, to present with confidence and emotionally connect with any audience.

Theresa Miller has spent decades working as a journalist and now media trainer, coaching people across all industries–from CEOs and academics to climate campaigners, entrepreneurs and artists–to communicate confidently, clearly and concisely. In Speak Up, she shows you how to successfully share your expertise and experience with an audience–whether it’s creating an inspiring work presentation or media release, blitzing a job interview or nailing your message on a podcast, panel, TV or radio interview.

Feeling silenced by self-doubt, anxiety, and fear of public speaking? This audiobook is for you. Many women struggle to express themselves confidently, particularly in public, where biases can make it unfairly harder in both personal and professional settings. This empowering communication guide offers a transformative approach to public speaking, combining a balanced approach with inspiring stories from the world's top speakers, practical methods for managing anxiety and nervousness, and guidance on presenting your ideas with clarity and maximum impact.

Ever type “Happy to help!” while your brain screams “Absolutely NOT”? This audiobook is for you. HR-SAFE HOW TO SAY IT WITHOUT SAYING IT is your Corporate Survival Manual. Packed with sharp humor and bulletproof scripts, it teaches you the art of translating internal screams into polite, HR-safe boundaries—without getting fired or losing your cool. End panic-typing and take back control with scripts for every office crisis: • Quit Reading Minds: Force vague emails to use actual verbs before you panic. • Disarm the Ambush: "How is your week?" is a trap. Don't fall for it.

Presentations are scary! That's why so many of us feel that surge of anxiety, dread, and even panic at the mere thought of having to make them. But what if you could transform that fear into your greatest speaking asset? Well, the good news is: you absolutely can! The Confident Presenter is a no-nonsense guide to changing your mindset and leveling up so you can take advantage of all the rich opportunities that public speaking has to offer. Get buy-in for your ideas, connect better with others, and strengthen your ability to exert influence on the world.