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__________________________ THE WORLD'S BESTSELLING GUIDE TO NEGOTIATION Getting to Yes has been in print for over thirty years. This timeless classic has helped millions of people secure win-win agreements both at work and in their private lives. Founded on principles like: · Don't bargain over...

When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or check out Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. 

The Fifth Edition of Getting Started in Consulting is an in-depth guide to succeed as a consultant in today's rapidly changing world and earn six, seven, or eight figures annually. Written by legendary author Alan Weiss, this book provides a roadmap to develop essential personal traits to excel...

*A Next Big Idea Club Must-Read of 2024* *Longlisted for the Non-Obvious Books Award, 2024* Ever wonder why the “loud” people at work get noticed, rewarded, and promoted? Do you worry that you need to be loud to succeed at work, too? When Jessica Chen entered the workforce, she felt like...

As our workplaces become increasingly global and diverse, being a culturally intelligent leader isn't just a bonus—it's essential. Whether you're negotiating a contract with a supplier on the other side of the world, managing an increasingly diverse workforce, expanding your business across...

Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. 

Thoroughly revised and updated, Leading with Questions will help you encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and more. Michael Marquardt reveals how to determine which questions will lead to solutions to even the most challenging issues. He outlines specific techniques of active listening and follow-up, and helps you understand how questions can improve the way you work with individuals, teams, and organizations.

In the six lectures of How to Build and Maintain Trust in the Workplace, leadership coach Rachel Campagna will help you understand the importance of trust and how it works from a professional perspective. As you get a clearer picture of what trust entails and how it contributes to workplace success, you’ll also gain a greater appreciation for the importance of communication, consistency, and competence—the three Cs every effective team needs.

Do you want to be “ahead of the curve” in business vocabulary in time for your next big company meeting? Do you want to “get the ball rolling” on improving your communication with employees, employers, and possible clients who will work alongside you? In the world of business and finance, proper communication is key to achieving success, expanding your frontiers, and reaching your goals.

In this bestselling guide to social success, communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk in any situation. Does striking up a conversation with a stranger make your stomach do flip-flops? Do you spend time hiding out in the bathroom at...

If you read (or listen to) nothing else on communication, listen to this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you speak more authentically, express your ideas with clarity and impact, and win over your audience. This book will...

Economist Best Books of the Year Financial Times Business Book of the Month Read by the author, Andrew McAfee, and Sean Patrick Hopkins. With a foreword by Reid Hoffman, co-founder of LinkedIn. 'A handbook for disruptors' – Eric Schmidt, former CEO of Google We’re living in a time of amazing...

Brought to you by Penguin. TIMELESS PRINCIPLES OF EMPOWERING LEADERSHIP | OVER 1 MILLION COPIES SOLD Captain David Marquet was used to giving orders. In the high-stress environment of the USS Santa Fe, a nuclear-powered submarine, it was crucial his men did their job well. But the ship was...

In this empowering audiobook, you'll embark on a transformative journey towards becoming a charismatic conversationalist. Whether you're in a professional setting, social gathering, or casual encounter, this guide will equip you with the tools and techniques to speak with impact and captivate your audience. Through insightful strategies and practical exercises, you'll learn how to overcome social anxiety, banish self-doubt, and project unwavering confidence.

The pandemic, and the resultant ever-evolving landscape of hybrid work, highlighted that we're asking more of our mid-level managers than ever. You balance leading your team with maintaining your high-level individual performance. You provide feedback and coaching, support your people through tough times, field requests large and small, and communicate in every direction. Mid-level managers are the key to managing a hybrid workforce, leading innovation, managing talent, and helping your organization—and its people—adapt to our changing world.

Packed with cases, cultural awareness scales, communication tests and practical tips, this lively guide will help anyone of any nationality become a better communicator. Whether one's task is to give a presentation to a cross-cultural group or to negotiate with an overseas client, Bridging the Culture Gap will ensure that the listener has the cultural awareness to communicate the intended message.

A look at how relationships can drive successful negotiation, from an award-winning faculty member at the Wharton School of Business. Contrary to conventional wisdom about what makes a good negotiator - namely, being aggressive and unemotional - in Bring Yourself, Taheripour offers a radically...

Brought to you by Penguin. You might already consider yourself a stellar conversationalist, but could you be even better? This book will help enrich your life, one conversation at a time. Conversation is at the heart of our relationships and decision-making - but the science behind our everyday...

The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.

In 90 Days to Level Up Your Teamwork, bestselling author Amy Edmondson teaches you how to become a better team player by focusing on a specific element of cooperative achievement each week. From overcoming barriers to creating psychological safety, this book walks you through exactly how to develop your teamwork skills, one step at a time.