検索キーワード： ビジネスコミュニケーション

Every day, someone is trying to influence you—and not always for your benefit. At work, at home, in relationships, and even in everyday encounters with strangers, manipulation is everywhere. It’s in the friendly coworker who makes you feel guilty for saying no, the partner who keeps shifting the rules, the relative who plays the victim to get their way, and the salesperson who creates false urgency to push you into a decision. Most people don’t see it happening until it’s too late. By then, they’ve already given away their time, their trust, their resources—or their power.

There’s no shortage of negotiation books that advise you to “get to yes,” urge you to “never split the difference,” and tell you to “ask for more.” But one-size-fits-all tactics don't work in our complex, multifaceted, multicultural world—because they overlook the unpredictable role bias plays in most negotiations. Luckily, the one constant you can count on in every negotiation is yourself...and when you learn to leverage who you are to your advantage, you can win every time.

In Stakeholder Whispering: Uncover What People Need Before Doing What They Ask, author Bill Shander demonstrates how to get from your stakeholders' "order"—what they're asking for—to what they really need. You'll learn how to uncover the needs and desires of your clients, colleagues, bosses, customers, and other stakeholders based on what they ask for and how they ask for it, and how to deliver products and services that meet those needs.

Forget the headlines about medical breakthroughs. The real crisis in healthcare hides in plain sight: the pervasive, corrosive power of incivility. Dr. Samuel DeMaria Jr., a leading voice in patient safety, fearlessly exposes how everyday disrespect—from the "hip check" in the OR to the cutting remark in the hallway—fractures teams, cripples communication, and directly threatens those we're sworn to heal. The Invisible Cut is a vital, unforgettable reckoning, demanding we confront this silent danger and build a culture of profound professional respect before it's too late.

Worte sind mehr als Schall – sie tragen Energie. Sie können motivieren, Klarheit schaffen oder blockieren. In diesem Hörbuch erfahren Sie, wie Sprache unser Denken und Fühlen beeinflusst – im Berufsalltag, in Beziehungen und in der Führung.

التواصل: هو ما نفعله نحن البشر. بالطبع لسنا وحدنا؛ فكل كائن حي يرسل رسائل بطريقة أو بأخرى لمساعدته على التكيف مع بيئته أو جذب الآخرين. تنقل الحركات والأصوات والروائح - حتى شكل الزهرة ولونها - معلومات مفيدة للحشرات أو الطيور التي تنجذب إليها.

Building a Strong Team Culture: 10 Essential Management Tips by Liora Quade is a timely and powerful guide for any leader who understands that the foundation of lasting success is not just strategy or productivity—it’s culture. In today's competitive workplace, perks and benefits can no longer compensate for a lack of connection, trust, or psychological safety. Culture is the unseen force that shapes how teams collaborate, innovate, and thrive—or how they fall apart.

Exceed customer expectations, every time.

A tech leader and executive coach's actionable guide for anyone looking to supercharge their selling prowess and close the deal with authenticity and integrity. Sue Heilbronner launched an executive coaching, facilitation, and speaking solo entrepreneurial venture which grew from zero to $1...

Leadership isn’t defined by your job title. It’s shaped by the discipline, awareness, and growth you invest in—long before and long after the title is assigned and in Beyond Your Title, healthcare executive and veteran M. Trevor Bennett shares a compelling, deeply personal blueprint for becoming the kind of leader others want to follow.

◆DJポリスも学ぶ、相手が素直に聞いて動くコミュニケーション術パワハラ、モラハラなど、 ハラスメントに対する意識が年々高まってきている昨今、多くの上司やチームリーダー、親御さんたちは、自分が「相手にこうしてほしい」…

Congratulations—you might’ve just ruined a great one. And this book is here to make sure you keep doing it… unless you want to stop. In How to Ruin a Great Conversation, Patrick King hilariously dismantles every awkward, cringey, well-intentioned-but-totally-misguided way people sabotage social interactions. From asking weirdly invasive questions, to oversharing your entire life story, to playing defense like your ego's in a UFC match—you’ll learn exactly what not to do if you want connection, not confusion. This book is for you if: You panic and word-vomit your autobiography to a stranger.

A practical handbook examining how established businesses can use their unique advantages to fight back and win in a digital arena too often dominated by tech start-ups, disruptors and unicorns. The big tech companies (Alphabet, Amazon, Apple, Meta, Microsoft) have had an enormous impact on our everyday lives. A new wave of start-ups in the tech sector has dominated the press and swallowed up huge amounts of investment. But what about those established companies in the traditional parts of the world’s economies, from energy, industrial and consumer goods to travel and health?

Survive and succeed at work, even if you’re dealing with toxic bosses or coworkers and walking away is not an option. Are you constantly walking on eggshells at work? Do you deal with gaslighting, mood swings, or coworkers who seem determined to tear you down? Have HR conversations, staying quiet, or venting to friends left you feeling stuck and unsupported? You are not alone. Many people are navigating hostile work environments without clear guidance. This audiobook is here to help.

「なんて言えばいいんだろう……」いつも悩んでいる人へ！

In the fast-paced world of today, where time is limited and notifications are incessant, concise and effective communication has never been more critical. In this context, Hearts, Minds & Wallets introduces the Tools & Templates (TnT) for Dynamite, Dynamic Dialogue. This compact and results-focused book shares relatable narratives demonstrating these models in action.

Emotional Intelligence or Emotional Quotient (EQ) is increasingly being recognized as a key determinant to professional success in today's high-stress environment. Acclaimed as a prime mover on the subject, Emotional Intelligence at Work has seen four editions and has been translated into multiple languages. This thoroughly revised edition of the classic bestseller evinces specialty and skills in Emotional Intelligence guiding and developing emotions, moods, feelings and minds of individuals and groups worldwide.

The most authoritative and comprehensive text of its kind, Kiss, Bow, or Shake Hands, 2nd Edition is your must-have guide to proper international business protocol. With countries such as China and India taking on a more significant role in the global business landscape, you can't afford not to know the practices, customs, and philosophies of other countries.

In Lessons from the Mat, Chen breaks down the 12 core principles that will help you focus your efforts, seize the moment, adapt to challenges, and more effectively build the career—and the life—you want. Whether you're an entrepreneur, an executive, a small business owner, or a freelancer—whether you’re navigating boardroom negotiations, launching a new venture, or working to turn your passion into a profitable business—these time-tested principles will help you navigate the challenges you face while maximizing your impact.

発売たちまち重版！書店で第1位獲得！（丸善日本橋店・ビジネスジャンル、2024/12/5～12/11）あなたの「人生の解像度」を上げる、考え方のヒントが満載の本。