検索キーワード： ビジネスコミュニケーション

Today, firms have many language-based decisions to make—from the brand name to the language of their annual reports to what they should or shouldn't say on social media. Moreover, consumers leave a goldmine of information via their words expressing their likes, dislikes, perceptions and attitudes. What the firm communicates and what consumers say have an impact on consumer attitudes, satisfaction, loyalty, and ultimately, on a firm's sales, market share and profits. In this book, Abhishek Borah meticulously and marvellously showcases the influence of language on business.

Most people want to improve their presentations but don't know where to start—and that can be costly. That is where this book can help. Terri Sjodin has done the heavy lifting and eliminated the guesswork by providing specific solutions to guide you through the process of crafting an improved presentation to use at your very next meeting. She shares the results of her multi-year research project—which identified twelve common sales presentation mistakes that may cost an individual the win, the deal, or the opportunity—and shows how to avoid them.

Con un enfoque práctico y orientado a los resultados, este libro presenta a los lectores las principales etapas del proceso de negociación, desde la preparación hasta el cierre del acuerdo, además de abordar temas como estilos de negociación, habilidades de comunicación, inteligencia emocional y ética.

Nie mehr um eine Antwort verlegen sein. Wer kennt das nicht: Man möchte auf ein Argument reagieren, einen Vorwurf kontern oder soll sich spontan äußern – doch es fällt einem absolut nichts Passendes ein, und wenn doch, dann oft erst im Nachhinein, worüber man sich umso mehr ärgert.

Post-pandemic, how awkward or anxious do you feel when walking into a room of strangers at social or professional settings? It's now extremely common everywhere. This audiobook will help you with so many practical tips and techniques. Do you brighten a room when you walk in - or when you leave? What mistakes do you unwittingly make when meeting and greeting new people? This short, succinct and easy-to-listen to audiobook of pocket wisdom offers answers to those questions and many more. Scarlett (22), London.

Ever noticed how leadership theories can disintegrate in the face of real-world challenges? That’s frustrating, whether you’re a busy executive or a developing leader. On the other hand, purely reactive problem-solving is like bailing water from a ship without ever patching the leaks. With no reflection, no structure, no guiding vision, your temporary fixes won’t last, and soon you’re bailing water again.

Authenticity, Identity, and Being Yourself at Work is filled with practical advice from HBR experts who can help you answer this and other questions like: What does authenticity really mean at work? How do I disclose personal information without oversharing? In what ways can I overcome feelings of imposter syndrome? What should I do when who I am conflicts with those around me?

Giving case studies in a variety of patient care environments, Dr. Goldman utilizes contemporary terminology and references to master fundamental skills to help facilitate effective doctor-patient interaction when communicating diagnosis, prognosis, treatment, and recovery.

Previously published as Just Work and now substantially revised and updated, Radical Respect shows how organizations that respect individuality and optimize for collaboration are more successful, joyful places to work. We can create cultures where everyone does the best work of their lives and enjoys working together. Scott offers a simple framework that helps us identify what gets in the way - and practical, tangible tips for how to get back on track. No matter what your role is, this is the essential guide for creating the kind of workplace where you and those around you can thrive.

In Bridge the Gap, two prominent Fortune 500 coaches explore how your biology and biography define and refine your behavior in relationships where you struggle to connect. Focusing on personal responsibility and awareness, meta-cognition, and curiosity, they provide a reliable and replicable framework to enhance open communication. And they illuminate the inner workings of the human brain and mind, and how they impact the way you connect, communicate, and collaborate.

In turbulent times, the ability to communicate with power and purpose becomes a crucial leadership competency. This insightful book demonstrates how to become a stronger, more confident leader—one who can use communication to build alignment, enthusiasm, and productivity. The Leader as Communicator presents case studies of organizations including Cadillac, Emerson, and Saturn, plus dozens of other examples, showing how leaders can shape the communications climate of their organizations.

In his trademark communication style, Maxwell teaches the principles and practices of high-road leadership that can increase anyone’s influence and help them make their world a better place.

Elevate your client's experience and win more business. This is the first book to detail how professionals can acquire more clients and establish their lasting loyalty through the experience they provide. Many books are written on acquisition strategies, better customer service, or an elevated experience. But none gives the listener the step-by-step tactical strategies to make both acquisition and loyalty happen in concert like this book does.

The system design interview is one of the hardest challenges you'll face in the software engineering hiring process. This practical book gives you the insights, the skills, and the hands-on practice you need to ace the toughest system design interview questions and land the job and salary you want.

企画書・プレゼン・交渉あらゆるシーンでもう困らない！　表現のプロが、5日間で“言葉にする力”が身につく25のメソッドを初公開します。

What's the secret sauce to Supercharged Communications? Can it be quantified? Can it be taught? More than that, as a leader, who are you? What are the values you project—not just in the workplace but 24/7? David Schreiner, Ph.D., spent years researching and speaking to executives and people in large organizations across the country to try to discover just that.

Negociar bem é uma das habilidades mais importantes que devemos aprender na vida, mas também pode–e deve–ser utilizada para construir relacionamentos mais sólidos e viver melhor. Com base em uma visão inovadora, a premiada professora e mediadora internacional Alexandra Carter oferece um método para que você consiga bem mais em uma negociação.

Whether you are a business or nonprofit leader, a consultant, a coach or an educator, this book will provide you with a step-by-step methodology and practical tools to help teams envision, design, and implement important new organizational futures. Creating Futures that Matter Today: Facilitating Change through Shared Vision demonstrates how creating shared vision positively impacts an organization’s ability to address the critical challenges it faces. Parker and Pool offer convincing examples of how to use visionary thinking with any team seeking to discover new opportunities.

The key behind communication - it's not about what you say. It's how you shut up. Empathy and listening - they sound easy, but you know that most people you meet on a daily basis can't do it. So what's the deal? Mindful listening is the skill behind deep relationships. This book is about a skill that isn't complex, but also not easy. It's a book about relationships and what drives them - what lets you into people's hearts.

There's an overlooked but critical scientific fact that every marketing professional needs to know: Many decisions start with attention, and it's your job to grab the attention of every prospective customer as effectively as possible. But in this increasingly fast-paced, busy, and noisy world, how do you capture people's attention, much less persuade them?