検索キーワード： ビジネスコミュニケーション

Too much of what is thrust upon us today as “communication” is simply inefficient and ineffective and in many cases, incoherent and just plain noise. The truth is, we are living in the midst of a “Smart Talk” epidemic. This is a book about a critical set of distinctions. It will expose the difference between spending time, energy and intellectual firepower trying to sound smart and savvy.

Everybody messes up. In relationships. In business. In life. It's a fact of human nature that we're flawed. People aren't inherently bad, but humans tend to do a lot of bad things. Everyone has engaged in behavior they're not proud of. We all have secrets, and we're all prone to traits and impulses we wish we didn't have. History, literature, and music for centuries have given us examples of falls from grace, tragedies, and fatal flaws.

The HBR Guide to Leading Through Change provides the practical tips, research, stories, and advice you need to understand, communicate, and implement change effectively, no matter the size or scale of the challenge you're facing. You'll learn how to improve your odds of success; communicate a shared vision; keep going, even amid lags and setbacks; deal with naysayers and roadblocks; build trust and resilience on your team; and make a lasting impact.

Imagine turning what could be a contentious conversation with a family member, a friend, or a coworker into a fruitful exchange that enlightens everyone’s minds and inches both of you toward a solution. Steven T. Collis, one of the world’s leading experts on civil discourse, reveals ten practical habits that can help you navigate the potential minefields of hard topics and leave you and those you converse with feeling thoughtful and productive.

◆アメリカでは日常でも使われている有名な話術アメリカに「人を励ます技術」があります。始まりはスポーツの世界からでしたが、今ではビジネス界は言うに及ばず、ニュースでも普通に使われている言葉です。それが「PEP TALK（ペップトーク）」です。

We live in an era when misinformation and artificially created content are on the rise. This is breeding consumer distrust, causing traditional marketing and sales strategies to plummet in effectiveness. There is one proven way forward to ensure your business survival and create sustainable long-term growth in your profit and impact. You must optimize your books and business platform by becoming authentically self-expressed in sharing your cause. Only then will your ideal buyers be attracted to you and convert more naturally, allowing infinite impact and personal freedom to inevitably follow.

Shigeo, empleado de una empresa de fabricación de materiales de construcción, es enviado a una oficina regional para mejorar las ventas. En el camino, encuentra desafíos al relacionarse con el equipo local, pero, con el consejo de una útil especialista en facilitación, Mayumi, eventualmente aprende a desarrollar las habilidades de sus colegas y formar un equipo de alto rendimiento. También aprenderá sobre:

Moving People by Robert Cornish, CEO of the Richter Group of Companies, is an insightful guide to mastering the B2B sales journey. This audiobook breaks down the entire customer experience, from defining your audience and bringing them into sales, to the final stage of customer care.

Do you want your audience to remember, repeat and respond to your speeches? Make your speeches sound like music to their ears. After all, speeches are meant to be listened to, not read. More importantly, speeches are meant to be remembered and move people to take action. What’s more pleasant to the ear than music? What’s easier to remember than music? What can move people the way music does?

In this second edition of We Can't Talk about That at Work!, bestselling author Mary-Frances Winters and new coauthor Mareisha N. Reese of The Winters Group, Inc., provide fresh examples, updated research, and compelling insights. Featuring a new chapter on how two organizations have actualized the model for Bold, Inclusive Conversations as well as a discussion guide, this modern classic offers step-by-step guidance for conducting structured conversations around polarizing topics.

Do you struggle with public speaking or communication in your workplace or personal relations? Have you tried other solutions but find yourself slipping back into old, anxiety-ridden habits? Are you tired of feeling like a wallflower, overlooked or misunderstood when you do speak up? Many individuals struggle with social anxiety, leading to missed opportunities both personally and professionally. But what if you could transform your communication skills, master small talk, and command the room while remaining authentic to who you are?

What patterns do you choose to let your brilliance shine? So many leadership books claim to have the recipe to success, if you just follow the prescribed system. What these approaches fail to recognize, however, is that great responsibility doesn’t conform to a cookie-cutter model. Rather, the best leaders in today’s complex world take a customized approach by exploring and then leaning into their own values. They recognize their brilliance while also constantly learn and grow and are open to feedback and willing to change.

Tell Me More offers the tools and strategies attorneys and professionals need to build a thriving book of business based on strong, trusted relationships with their clients. In her first book, After Hello, Deb Feder uncovered how to start curious, confident client conversations. Now, in Tell Me More, Feder delivers a simple yet effective plan to foster meaningful client engagement with a focus on everyday human interactions.

Every time you deliver a speech, give a presentation, or simply tell a good story, you are taking centre stage. Here, one of the world’s leading voice coaches introduces the simple exercises that great actors use to hold people’s attention – and reveals how anyone speaking in public can use them. Drawing on 25 years working at London’s National Theatre, Jeannette Nelson explains how to warm up your voice and body before a big speech, how focusing on your breathing can improve your clarity and pace, and much more.

Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can't stand—not fewer—and, too often, if we aren't yelling at each other, we've just quit talking altogether. The global bestseller Dealing with People You Can't Stand has been helping people make the best of tough situations for nearly three decades, and this new edition has been fully updated to address the needs of our time.

Un excelente manual para comprender los ideales deliderazgo moderno en el mundo empresarial contemporáneo. Directores y directorios de Hugo Benedetti, uno de los ejecutivos de negocios más importantes de Uruguay, es un excelente manual teórico y práctico para las organizaciones empresariales. Orientado a los altos mandos directivos, en construcción o ya consolidados, es una invitación a reflexionar y a hacer un diagnóstico sobre los individuos que componen un directorio, sus perfiles, habilidades, propensiones y cómo deben funcionar para que la estructura sea eficiente.

In this book, you will learn how to overcome social anxiety and become a confident conversationalist. Have you ever frozen in silence, unsure what to say next? Or wish you could effortlessly connect with others and leave a memorable impression? This book is your comprehensive guide to mastering the art of small talk and transforming your social interactions.

International author, coach, and consultant Bill Poole is concerned...concerned about the anger, apathy, and polarization that plague our communities, workplaces, and the world. It's become a world where respect gets no respect, and disrespect gets applauded and rewarded. This practical book is for the wise, capable leaders in our communities and organizations who are beyond frustrated with the unhealthy cultures and systems they can’t seem to change. If you are one of those leaders, consider this book your roadmap for transformational change.

In three must-listen books, you’ll master effective communication one step at a time. The Communication Guru Collection teaches you how to talk effectively, master small talk, and listen empathically. Every book in the collection delivers highly practical techniques that you can quickly apply to your everyday conversations. Using the skills in each book, your communication ability will skyrocket, leading to more meaningful connections, more effective conflict resolution, and a greater influence on everyone graced by your company.

Improving your “small talk” skills is something many people never even consider. That can be a big mistake, especially if you want to get the most out of your interactions with others in your day-to-day life. The truth is that the great majority of all discussion consists of minor chitchat and cordialities. Think of it as the necessary framework supporting all meaningful exchanges.