検索キーワード： ビジネスコミュニケーション

Philip Konig had been recruited personally by the megabank’s CEO, Martin Middleton. His mandate: to fix investment banking. But much more that, Philip was brought in to be the heir apparent to replace Middleton. There were rumblings about Philip, to which Middleton turned a deaf ear, but the corporate head of HR, Frank Brescia, did not.

We live in an era flooded with spin, hype, and sensationalism, where the line between persuasion and deception has never been blurrier. In The Golden Age of Bull$hit, behavioral investor Mario Tufano unpacks the economic, technological, and psychological forces fueling the rise of bullshit and introduces the Bullshit Paradox: the idea that this dynamic can both distort reality and, at times, drive innovation.

Many face toxic work environments that lead to burnout and high turnover. In Super Culture™, Chris Cornelison outlines five steps to transform workplaces into thriving environments where employees feel energized and appreciated. Drawing from his experience, he emphasizes the importance of building a Super Culture™, retaining talent, fostering collaboration, and improving results. This book is aimed at all leaders, providing a guide to creating a positive workplace where goals are exceeded and employees love their work.

The harsh truth? Nobody gets promoted for their people skills. You got promoted because you were good at the old job. But now the rules have changed—and nobody bothered to hand you the playbook. That’s why Emotional Intelligence Training for New Managers exists. It gives you what corporate training and “feel-good” leadership books never do: the exact words to say in the toughest conversations you’ll ever face.

The Improv Approach takes the principles of improv comedy and applies them to everyday interactions, empowering you to navigate even difficult conversations with an ease that without such a strategy too often proves anything but mutually satisfying, and sometimes simply impossible.

Unlock the leadership behaviors that make teams fight to keep you. Technical skills can open doors, but emotional intelligence is what keeps you—and your team—at the top. Emotional Intelligence Behaviors: Leadership’s Most Wanted delivers the essential habits and mindset shifts that turn good leaders into unforgettable ones. Written by leadership experts Todd Gilmore and Sandra Jessop, this book is part of the powerful Training and Development Series for Individuals and Teams—designed to help professionals master the real-world skills that drive lasting success.

Empathy at Work is a transformative guide to leadership by Chris Kaufman, cofounder and former chief creative officer of StockX, a revolutionary global e-commerce platform. Born and raised in Detroit, Michigan, Kaufman has seen the auto industry of Motor City rise and fall and rise again—leaving him to wonder, “What makes a company stand the test of time?” In this book, he affirms that people are any company’s greatest asset and explores how leaders can bring out the best in their teams, allowing each individual to shine.

This fourth book in Bob Curry’s Losses to Profits series features Bob’s first client in 25 years, and he questioned whether or not this company could be turned around. The owners were so overwhelmed, they simply wanted to sell and walk away. In spite of all the challenges, though, Bob set another company on the road to success and helped them navigate their business from red to black.

In Influence at Work, workplace strategist and bestselling author Maxwell J. Carrington shares a proven, ethical system for mastering persuasion, communication, and power dynamics so you can lead from wherever you are. Drawing on more than 20 years of coaching leaders, managers, and high-potential professionals, Carrington reveals how to win support for your ideas, strengthen your relationships, and position yourself for career growth—without playing dirty.

What if you could walk into any room—or log onto any Zoom call—and speak with unshakable confidence, crystal-clear clarity, and the power to move people to action? In Speak with Impact, communication expert and executive coach Jonathan M. Prescott gives you the practical tools and proven techniques to master public speaking—whether you're stepping on stage, presenting at work, or recording your next online video.

The Human Element: Balancing People and Performance in Modern Management is a practical leadership audiobook that teaches managers how to balance results with empathy, emotional intelligence, and clear communication. Unlike traditional management books that focus on systems and metrics, this one puts people at the center of performance. Each chapter includes real-world examples, coaching conversations, and actionable steps you can use right away.

Nearly 25 years after the first edition was published, it is not just the "how" of collaboration that has changed—who we are collaborating with has changed as well. Today, nearly every collaboration involves some degree of working across difference. Bringing together diverse people, organizations, or sectors in a way that will foster collaborative success requires a unique set of skills. This third edition will ground you in the factors that support successful collaboration and assist you in incorporating those factors into your work.

Imagine walking into any room and instantly picking up on the true feelings, intentions, and motivations of the people around you. If you’ve ever struggled to read social cues, decode mixed messages, or sense when someone’s being dishonest, you're not alone. But what if you could understand people deeply, connect effortlessly, and navigate any situation with clarity and confidence? This audiobook is your practical, step-by-step guide to mastering the hidden language of human behavior—so you can stop second-guessing and start reading people like a book.

「当事者意識をもっていこう」「優先順位をつけてね」「周知徹底をお願いします」ビジネスで飛び交う曖昧なフレーズ……

In a world constantly shaped by persuasion, understanding why we say "yes" is no longer a luxury—it's a necessity. The Power of Persuasion takes you on a deep dive into the science, strategies, and ethics of influence, showing how persuasion shapes everything from the choices we make to the identities we build. From everyday decisions to high-stakes moments, this book reveals the invisible forces that drive human behaviour.

This audiobook equips tradespeople with job-critical Spanish vocabulary and phrases for client interactions and team communication. Designed for plumbers, electricians, carpenters, HVAC technicians, cleaners, landscapers, and general contractors working with Spanish-speaking clients and crews, it covers technical terminology for plumbing, electrical, structural, and HVAC systems alongside essential phrases for scheduling, estimates, safety protocols, and project explanations.

In today's fast-paced world of meetings, messages, and multitasking, the space for meaningful human interaction is shrinking. Spark It! is a bold, timely guide that reframes facilitation not as a corporate skill or event-based role, but as an influential, everyday art—one that anyone can learn, practice, and master to transform how we live, lead, collaborate, and communicate.

How to Outsmart Office Politics is your manual for turning office politics into a career advantage instead of a career hazard. Written in clear, direct language, this book strips away corporate clichés and gives you the real playbook for navigating workplace power dynamics. Through practical strategies, sharp observations, and real-world examples, How to Outsmart Office Politics teaches you to move with precision instead of reacting blindly. You’ll learn to stop seeing office politics as a dirty game and start seeing it as a survival skill—one you can master with discipline and integrity.

In today's environment of partial attention and isolating remote work, few things are more satisfying than group experiences that produce powerful, meaningful connections and output. But this kind of enlivening, collective work doesn't happen by chance. It must be consciously designed and purposefully activated—in a team, an organization, and a culture. The good news is that making space for this kind of work doesn't have to be hard. There's a technique available to everyone, with no special certification required: gamestorming.

Invisible Influence reveals the cognitive science behind why people say yes, and shows you how to engineer that moment without pressure, manipulation, or force. Rich Carr guides you through the exact system top professionals use to prepare conversations where adoption feels natural, voluntary, and permanent.