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What if your next customer didn't have a pulse, preferences, or patience for poor performance? In Machine Customers: The Evolution Has Begun, CX Evolutionist Katja Forbes reveals how intelligent agents, autonomous procurement systems, and logic-driven buying platforms are silently revolutionising commerce. This trillion-dollar transformation is happening now, not in some distant future.

Armed with the hands-on guidance in From Panic to Profit: Uncover Value, Boost Revenue, and Grow Your Business with the 80/20 Principle, companies of any size and in any industry can pivot from panic to profit in a 100-day turnaround using just four steps: set the goal, develop the strategy, build the structure, and launch the action plan. To set the stage for the four steps, this book first empowers leaders to replace their fear, uncertainty, and doubt with confidence from segment-by-segment insights into their business, its customers, its products, and its markets.

We are living in an era when innovators must turn their sights to the global stage as never before, to both solve wicked problems facing the world and capture the economic opportunities presented by emerging markets. Thoughtful, innovative solutions can be truly global in scope, providing the value necessary for large-scale adoption in developing countries and disrupting equivalent products in wealthy markets by offering high performance at low cost.

This groundbreaking audiobook serves as your definitive guide to sustainable business dominance, designed for established owners aiming to command premium pricing, attract high-value clients, build unshakeable market leadership, and forge enduring competitive advantages. Across eight comprehensive chapters, you will uncover proven systems for premium client acquisition, strategic pricing models that maximize profitability, ethical influence frameworks to cultivate customer loyalty, advanced brand engineering techniques, and scalable operational strategies for market dominance.

In this bestselling book, authors Jeff Dyer, Hal Gregersen, and Clayton M. Christensen build on what we know about disruptive innovation to show how individuals can develop the skills necessary to move progressively from idea to impact.

Michael Hyter is one of the nation's highest regarded executives of color and a widely respected thought leader in the area of talent development and leadership succession. To get there, he worked hard and made his work count through efficacy. In The Power of Choice he reveals the lessons he learned along the way - putting you on the fast track to career success.

Digital transformation is more important than ever now that we’re in the Fourth Industrial Revolution, where the lines between the physical, digital, and biological worlds are becoming ever more blurred. But fully 70 percent of digital transformations fail. In this book, Saldanha lays out a five-stage process for moving from digitally automating processes here and there to making digital technology the very backbone of your company. For each of these five stages, Saldanha describes two associated disciplines vital to the success of that stage.

Read by the author. Whether you’re thinking about starting a consulting business or have been coaching for a while, Coach Builder will give you the 8-step plan every self-employed coach needs to be successful. Have you experienced a moment when you realized your career wasn’t as secure or...

El mayor retorno de una inversión no es económico, es la tranquilidad. Sin embargo, a menudo gastamos ese dinero en cosas inútiles, más preocupados por la imagen que proyectamos que por lo que realmente necesitamos. O peor, lo acumulamos con ansiedad, con miedo a gastarlo precisamente en aquello que podría mejorar nuestra vida. Explora temas como la envidia, el estatus, la identidad o la inseguridad, así como otras trampas comunes que condicionan nuestras decisiones económicas, y comparte sus lecciones clave para utilizar el dinero de una forma más sabia y reconfortante.

Por que os generalistas vencem em um mundo de especialistas é um audiolivro indispensável para todos aqueles que desejam transformar os seus interesses em múltiplas áreas em carreiras de sucesso – não importando a idade e a vivência anterior. Afinal, as experiências e a capacidade de aprender com os próprios erros são qualidades comuns a todos os grandes nomes da história, sejam eles inventores, empreendedores, esportistas ou profissionais de alta performance.

Avoid the speed trap! Discover how changemakers can find lasting solutions to urgent social problems through a proven five step process for listening thoughtfully, building broad support, and exploring unconventional options.

Accomplished venture capitalist and Space Capital founder Chad Anderson offers investors, entrepreneurs, and aspiring professionals powerful tools and information for understanding how space-based technologies have, and will continue to, transform enterprise, government, and consumer markets for decades to come.

Disruption dominates innovation theory and practice. But disruption is destructive—displacing jobs, companies, and even entire industries. Are we missing better, and even bigger, opportunities to innovate and grow? With three decades of research, W. Chan Kim and Renee Mauborgne reveal another way to innovate and grow. Beyond Disruption redefines and expands the existing view of innovation by introducing a new approach—nondisruptive creation—that is free from the destructive displacement that happens when innovators set out to disrupt.

The most innovative, current—and most importantly—proven ideas on how to become successful.

In Radical Product Thinking (RPT), product development is led by the vision for the change it’s intended to create. This methodology helps leaders reimagine the problems they face and align their team to find creative solutions using five elements: Vision, Strategy, Prioritization, Execution, and Culture. R. Dutt guides listeners through these elements so they develop a clear process for achieving their desired change, incorporate it into daily activities, and turn RPT skills into muscle memory.

The second edition of The Consulting Bible remains the most comprehensive and practical guide to the consulting profession, from launch to high growth, from marketing to implementation. Legendary consultant, speaker, and best-selling author Alan Weiss shows you how to create an independent or boutique consulting practice and take it to seven-figure success.

The world's most forward-looking CEOs recognize the real challenge facing business today: a fundamental shift in the nature of commerce. While sustainability programs, government action, and nonprofits are all parts of the solution, CEOs and other leaders must focus on social, environmental, and economic benefits - not only because it will make the world a better place but because it will ensure lasting profitability and success in the business climate of tomorrow.

The book explains what it takes to build and manage partner channels in the software industry. The book uses the business model framework introduced by Alexander Osterwalder. It provides a practical guide for organizing the activities required to design productive partner programs as well as implement these programs for the recruitment and management of partners that will find, win, make, keep, and grow happy customers on our behalf.

The biggest “tragedy of the commons” is the misconception that commons are failures - relics from another era rendered unnecessary by the market and state. Think Like a Commoner dispels such prejudices by explaining the rich history and promising future of the commons - an ageless paradigm of cooperation and fairness that is re-making our world.

Global trade is of vital interest to citizens as well as policymakers, yet it is widely misunderstood. This compact exposition of the market forces underlying international commerce addresses both of these concerned groups, as well as the needs of students and scholars. Although it contains no equations, it is almost mathematical in its elegance, precision, and power of expression. Understanding Global Trade provides a thorough explanation of what shapes the international organization of production and distribution and the resulting trade flows.