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A field-tested set of principles and practices for connecting with others on a deeper level and fostering more meaningful relationships.

Brought to you by Penguin. From the creator of AdviceWithErin, comes the definitive book on how to use the right words at work—so you can build the career you deserve We’ve all been there: you’re sweating, sitting in front of your laptop, and the interviewer on the screen says, “Tell me...

From communication expert Jefferson Fisher, a practical, step-by-step guide to transforming your conversations at home, at work, and in life There is always a next conversation, and there is no one better than trial lawyer Jefferson Fisher at giving you the tools to be ready for whatever it may...

How to Win Friends and Influence People contains 100% time-tested, rock-solid advice that has inspired millions for nearly a century, leading scores of now-successful people up the ladder of success in both business careers and personal relationships.

Es ist kein gewöhnlicher Ratgeber, der irgendwelche Tipps zusammenfasst, die Sie auch von ChatGPT bekommen. Es ist im wahrsten Sinne des Wortes ein Leitfaden zur persönlichen Selbsterkenntnis. Dieses Buch gibt Ihnen die Werkzeuge, um die Antworten dort zu finden, wo sie bereits existieren: in Ihnen. Selbstbewusstsein ist nicht etwas, das man sich „antrainiert". Es ist etwas, das man entdeckt, entwickelt und entfaltet – durch Selbstreflexion, ehrliche Auseinandersetzung und bewährte, psychologisch fundierte Strategien.

Have you ever felt like learning to negotiate requires a different personality than that required to sell? Great salespeople foster relationships built on trust and a focus on customer outcomes. Yet, when the customer says “yes” and it’s time to negotiate, we change personalities. We hide things, focus on our own optimal outcomes, and in many cases, leverage strategies drawn from FBI hostage negotiation techniques.

Забудьте о сложных психологических теориях! Эта аудиокнига — ваш практический учебник по языку влияния. Только работающие техники НЛП, которые можно применить уже сегодня. Вы получите конкретные инструменты для каждой ситуации: как договориться с ребёнком, как убедить начальника, как разрешить конфликт с партнёром, как получать "да" вместо "нет".

Lead Like Her is more than a leadership audiobook — it’s your working manual: a practical, interactive guide filled with scripts, frameworks, and real exercises designed to help ambitious women lead with confidence, set boundaries without guilt, and influence without shouting the loudest.

El profesor de la Escuela de Negocios de Stanford y consultor de algunos de los CEO más grandes e innovadores de la actualidad comparte un plan revolucionario que les enseña a los líderes a dominar las presiones cruzadas del mundo en que vivimos: ejecutar al mismo tiempo que innovar, pensar en los asuntos locales y globales, además de proyectar ambición y diplomacia por igual.

Brought to you by Penguin. Most people don't realise they're negotiating until it's too late - until they've already lost ground, damaged relationships, or walked away empty-handed. But what if you could transform every interaction into an opportunity to get what you want while making others...

In this follow-up to the global bestseller Never Split the Difference, negotiation experts Jonathan B. Smith and Derek Gaunt provide a practical handbook for applying Tactical Empathy—the ability to understand and influence people at a level they don’t even realize—to every sensitive conversation in your life.

Do you wish you could walk into a room and start conversations with ease? Have you wanted to read people instantly, know what they mean, and feel confident instead of second-guessing yourself?

Your time and skills are valuable, and your bad clients are holding you back. It’s time to cut ties! Do you have a nightmare client who’s costing you more time and money than they’re worth? Or perhaps you have a difficult one who you’re not sure won’t become a problem further down the line. Maybe you have neither, but you’ve had them before, and now you’re determined to spot them before you agree to work with them. Nearly every freelancer has a story to tell about a client who made their life hell—and they’ll all tell you that it took its toll on their health, happiness, and job satisfaction.

There has never been a clear roadmap to elite F&I execution. What follows is one. Master F&I Notes documents the exact processes, sequencing, language, and discipline used to produce consistent Top 1% F&I results inside all types of dealerships. What’s inside was historically reserved for those with decades-long top-tier execution and has never been taught. When applied partially, improvement is immediate. When installed fully, careers and dealerships change permanently. These are the systems used to execute F&I at the highest level. This is what actually works.

The best things in life are on the other side of difficult conversations. This means that your quality of life is going to be determined by how you handle conflict, both within yourself and with others.

Confidence is not something you are born with—it is something you build. When asked to speak in front of a crowd, do you feel your heart race or your mind go blank? You are not alone—and you do not have to stay that way. This audiobook is a clear, encouraging guide for real people who want real change. Whether you are a beginner or someone refining your skills, it offers practical tools, relatable stories, and proven strategies to help you move forward with confidence.

This book gives you a proven, step-by-step system to smash your next pay review meeting and finally earn what you’re worth.

التفاوض ضرورة، وعملية، وفن. إنه يحفز مشاعر معقدة يسعى الكثيرون لتجنبها إلا أنه عنصر أساسي في كيفية إنجاز الأعمال وهو يحدث ملايين المرات يوميًا حول العالم. إن كان بإمكانك التحكم في ذاتك، ومبادئك وتحيزاتك، واحتياجك إلى الإنصاف، والأنا لديك، فبإمكانك أن تبدأ في تحقيق أفضل نتائج ممكنة في تفاوضاتك. لا يكمن أكبر تحدٍّ هنا في تعليمك كيف تكون مفاوضًا أفضل، بل في تحفيزك لتغيير طريقة تفكيرك بشأن التفاوضات وبشأن ذاتك. في ورش عمل التفاوض التي قدمتها في ذا جاب بارتنرشيب والتي بلغ عددها عدة آلاف، أعظم تغيير رأيت العملاء يقومون به هو تغيير الوعي الذاتي.

If conversations feel awkward, forced, or exhausting, this book gives you the science-backed tools to finally feel normal, confident, and connected. No clichés. No “just be yourself.” Just practical psychology you can use immediately to stop overthinking and start clicking with people.

Want to close deals, build trust, and navigate business in Mexico-without a language barrier slowing you down? This book gives you the exact Spanish phrases you need to communicate confidently and negotiate successfully in any professional setting. Whether you're traveling for work, managing cross-border deals, or building partnerships in Mexico, this practical phrasebook is your fast-track to sounding sharp, respectful, and business-ready.