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Research shows that appealing to human emotion can help you make your case and build your authority as a leader. This book highlights that research and shows you how to act on it, presenting both comprehensive frameworks for developing influence and small, simple tactics you can use to convince others every day.

Selling isn’t just about convincing someone to buy—it’s about connecting on a level that inspires trust, confidence, and action. The Ultimate Sales Guide: Sell Anything Easily goes far beyond scripts, tactics, or trendy techniques. It’s a deep dive into the psychology of why people buy—and how you can communicate with clarity, confidence, and authenticity to make selling natural, effective, and even enjoyable.

Globalization means that we need to be prepared to interact with people from a wide range of cultures. But it's impossible to learn the particular customs and traits of every culture you might regularly come into contact with. Cultural Intelligence teaches techniques that will allow you to function effectively in any culture. Instead of providing a laundry list of culturally specific dos and don'ts, Thomas and Inkson show how to pay attention in a mindful and creative way to cues in cross-cultural situations.

A top negotiator in countless high-stakes missions to free Americans captured abroad and held in the world's scariest prisons takes readers inside the dramatic and shadowy world of international hostage rescue. Brittney Griner, Danny Fenster, Otto Warmbier, Trevor Reed, Paul Whelan, Kenneth Bae...

“Getting Past No is the most elegant handbook on the challenge of difficult negotiation and difficult people.”—Leonard A. Lauder, president, Estée Lauder Companies “Bill Ury has a remarkable ability to get to the heart of a dispute and find simple but innovative ways to resolve it...

In Getting to Yes, renowned educator and negotiator Roger Fisher presented a universally applicable method for effectively negotiating personal and professional disputes. Building on his work as director of the Harvard Negotiation Project, Fisher now teams with Harvard psychologist Daniel...

Today's super negotiator has to be a versatile problem solver, seeking hard-bargain results with a soft touch. With punch and panache, Bob Mayer shows you how to make the grade, revealing powerful negotiating tools draw from a unique blend of sources.

Stuck in a "win-win versus win-lose" mind-set, most negotiators focus on the face-to-face process at the table. David Lax and James Sebenius urge bargainers to look beyond tactics at the table. Persuasive tactics are only the "first dimension" of the authors' path-breaking approach, developed from their decades of doing deals and analyzing great dealmakers.

Penguin presents the audiobook edition of Superthinking by Gabriel Weinberg and Lauren McCann, read by Rene Ruiz. You want to make better decisions. You want to be right more of the time professionally and personally. However, being more right consistently is a hard problem because the world is...

In today's fractured world, collaboration is increasingly difficult yet more crucial than ever. Often, to get something done that really matters, we need to work with people we don't agree with, like, or trust. Drawing from thirty-plus years of experience working with leaders in over fifty countries, Adam Kahane shows why conventional collaboration—requiring harmony and agreement—is obsolete. Instead, he provides a groundbreaking approach that embraces discord, experimentation, and genuine cocreation.

Brought to you by Penguin. Most people don't realise they're negotiating until it's too late - until they've already lost ground, damaged relationships, or walked away empty-handed. But what if you could transform every interaction into an opportunity to get what you want while making others...

Influence Without Authority is the classic guide to getting what you need from people you don't control. This book introduces the Exchange Model, in which you get what you need by offering something of value in return. The key lies in knowing what the other person values—that's their "currency," and it's your immediate tool for coaxing their cooperation. This book shows you how to implement the Exchange Model at the personal, team, and organizational level to raise the bar for performance and leadership.

From two leaders in executive education at Harvard Business School, here are the mental habits and proven strategies you need to achieve outstanding results in any negotiation. Whether you’ve “seen it all” or are just starting out, Negotiation Genius will dramatically improve your...

Onderhandelingen win je met psychologische inzichten, niet met rationele argumenten. Ontdek effectieve strategieën en leer mensen te beïnvloeden met technieken zoals framing en anchoring.

Ever since he wrote The Art of the Deal, Trump has been the world's most famous negotiator - even though he didn't reveal his actual deal-making secrets. Now, George Ross explains the tactics that took Trump to the top and how you can use those same tactics and strategies in your daily negotiations. A practical, real-world negotiation playbook, this is the ultimate guide for anyone who wants to negotiate like a proven winner. 

Are you craving more profound, more authentic relationships in a world that often feels disconnected? Do you navigate surface-level conversations, longing for genuine emotional intimacy and trust? If so, Connection Code is the transformative guide to creating more robust, more meaningful bonds with everyone in your life—whether it’s with family, friends, colleagues, or even new acquaintances.

Статистика показывает: современные люди проводят треть своей жизни на работе. Здесь сосредоточены наши амбиции и мечты, желание быть принятыми и востребованными, стремление к чему-то большему. Когда на работе возникают конфликты, мы не можем ни есть, ни спать, ни нормально общаться с друзьями и семьей. В аудиокниге Бэлы Рубинштейн «ЧУДОвищная команда» вы найдете «коммуникационный компас»—ваш ключ к преобразованию напряженных рабочих взаимоотношений в плодотворное сотрудничество.

Каждый из нас хоть раз в жизни имел дело с людьми вздорными, неприятными, с плохим характером, вызывающим или возмутительным поведением и взглядами на жизнь, в корне отличающимися от наших.

Unleash your hidden leadership skills with this powerful, heartfelt guide. Great business schools know that connection, more than curriculum, shapes great leaders. Every aspect of the experience intentionally maximizes relationship building. What an MBA Taught Me...But My Kids Made Me Learn is a sometimes hilarious, other times harrowing journey through Harvard Business School, 20 years of business experience, and the most important academy of all: parenting.

Master negotiator Herb Cohen has been successfully negotiating everything from insurance claims to hostage releases to his own son's hair length and hundreds of other matters for over five decades. Ever since coining the term win-win in 1963, he has been teaching people the world over how to get what they want in any situation. In clear, accessible steps, he reveals how anyone can use the three crucial variables of power, time, and information to always reach a win-win negotiation.