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ITIL Lifecycle Essentials covers all of the vital material required for the entry-level ITIL Foundation Certificate, which gives candidates a comprehensive overview of the key elements, concepts, and terminology used in the ITIL service lifecycle.

As organizations seek to boost revenue, cut costs, and increase efficiency, they increasingly look to IT as a strategic partner in achieving these objectives. Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is aimed at ITSM practitioners and consultants, but will also be of interest to IT directors and C-suite executives looking to transform the role of IT into a value-creating business partner.

Drawing on her extensive experience, Jamie proposes a new role for Agile projects: the Agile business analyst. She details 30 achievable ways that such a role will increase relevance, quality and overall business value, and provide business users with crucial support. This second edition has expanded to include new Agile methods that have emerged or gained prominence since the first edition.

How would your organisation continue operating in the event of a crisis? If you were hit by a cyber attack and lost the use of your IT systems, would you be able to carry on? If your business premises were forced to close, what would you do? If you were affected by unexpected staff absence, how could you reassure your customers that you could still offer them the service they expected?

This audiobook will give you an overview of Agile methodologies and how you can use them to speed up development and drive customer satisfaction. Get this audiobook now to learn more about Agile and Scrum!

Lots of entrepreneurs are using the lean startup philosophy to streamline their business practices and make effective market launches without using up a lot of capital. You can be one of them. This audiobook is going to teach you everything you need to know about lean startups, its specific philosophy, and how it edges out traditional businesses. If you want an amazing startup from day one, this comprehensive guide will start at the drawing board and accompany you as you launch your business and develop quality products tailored to the market.

This audiobook will give you an overview of Agile methodologies and how you can use them to speedup development and drive customer satisfaction.

As executives build and nurture their organization's strategic agility in today's turbulent, uncertain business environment, the ability to lead strategic change has become more critical than ever. The Strategic Project Leader, Second Edition will help project managers lead with confidence in temporary, ambiguous team structures that execute risk-laden work in an increasingly agile project environment. The book provides practical guidance to help you move from project manager to service-based project leader. 

Un guide pratique et accessible pour apprendre à "devenir un manager bienveillant". Le mot de l'éditeur : "Avec l'auteure, Karima Chibane, nous avons cherché à présenter aux lecteurs le management bienveillant, l'importance qu'il donne à la relation humaine dans l'échange professionnel et les changements qu'il implique pour la figure du manager." -Laure Delacroix.Ce livre vous aidera à : Découvrir le management bienveillant et ses implications ; Vous poser les bonnes questions pour savoir si vous êtes un manager bienveillant et congruent ; Appliquer des conseils concrets pour avoir la bonne attitude envers vos collaborateurs ; Et bien plus encore !

This step-by-step guide: Explains the principles of PRINCE2 in straightforward, manageable chunks, emphasizes how to apply PRINCE2 in practice, using real-life examples, was written by an experienced PRINCE2 practitioner and trainer, so you can be sure that the information is based upon approaches that work, gives clear explanations and practical illustrations in each section, explains how to effectively apply PRINCE2’s principles, themes and processes to your projects and other real-world scenarios, and much more.

This step-by-step guide to project management teaches how to manage a project from start to finish. Discover pitfalls you need to avoid and challenges you may encounter while managing your project in this comprehensive guide.

If you want to learn about scrum then keep reading... Are you having trouble getting products to market? Do you struggle with meeting the actual needs of your customers despite spending elaborate amounts of time planning out how you will meet the needs they outlined to you? Do not fear; you are not alone. But you also do not need to get comfortable here. Your company can also be one of the innovators. You can shake up the industry by offering creative solutions to users and clients alike. You can create a self-managed, fun work environment. And of course, you can bump up your ROI.

This book was written for the new manager or anyone who aspires to become a leader. Whether you have just finished school or have been working for some time, you are in (or about to assume) your first real leadership position. Leadership in Balance will help you to see and understand your natural tendency in each of four essential leadership domains. Once you’ve identified your true and natural tendencies, you become self-aware of your default position as a leader.

With this audiobook, you can learn about Kanban methodology and Agile project management so you can optimize the workflow to serve a specific purpose, ensuring customer satisfaction.

Un livre audio culte dans le monde des entrepreneurs! En appliquant les grands principes du lean management au développement de nouveaux produits, Eric Ries a mis au point une méthode qui change radicalement la donne pour tous ceux qui souhaitent créer une entreprise ou développer un nouveau projet: le Lean Startup. Cette approche révolutionnaire permet en effet d'adapter constamment son offre mais aussi son entreprise aux évolutions du marché, en suivant le principe de l'innovation continue.

You see, most people make the same mistakes when it comes to getting things done, as well as getting the right things done. But with this audiobook, you can learn about Kanban methodology so you can optimize the workflow to serve a specific purpose, ensuring customer satisfaction. This audiobook is organized in such a way that anybody, even a complete beginner, can learn from it. This guide is also perfect for experienced people, those who are looking for a new system to add quality to their work.

It's no secret that the Agile process is fast becoming the preferred way to manage projects, and in the year ahead, Agile is expected to become even more widely used. The goal with this audiobook is to change the way you and your company approach your customer's needs so you can deliver products to them faster and with more value, while also turning the process around internally to create a workplace for which people line up to work.

This audiobook is a how-to guide and will provide you with all the information you need to be successful in your project sponsorship. It focuses on the three key areas of project sponsorship: stewardship, decisions, and results.

En este audiolibro usted encontrara un analisis concreto, agil y practico de las estrategias basicas que se pueden implementar en la administracion eficiente de un producto, teniendo como base fundamental el conocimiento de cada uno de los atributos y caracteristicas que hacen parte integral de un producto.

In a time of celebrity worship and self-absorption, Judith's well-reasoned and heart-felt appeal is so countercultural as to be revolutionary. Her words demonstrate what "thank you" power really means. Imagine, as does the author, people acknowledging each other's humanity, accomplishments, talents, and wisdom on a continuous basis. It might just catch on. And wouldn't that be something! This listening experience will change your life and the life of everyone around you!