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“Coaches rely far too much on asking open-ended questions,” says Marcia Reynolds. But questions only seek answers — inquiry provides insight. When, instead of just questions, clients hear their thoughts, opinions, and beliefs spoken by someone else, it prompts them to critically consider how their thinking affects their goals. Reynolds cites the latest brain science to show why reflective inquiry works and provides techniques, tips, and structures for creating breakthrough conversations.

This book is a highly actionable guide for coaches to change the narratives holding clients back from resolving problems, realizing dreams, and living into their strongest and most joyous selves. Breakthrough Coaching provides methods, resources, and exercises to help you activate immedi­ate and sustainable shifts in perspective and behavior. The purpose of the book is to light the way on your path of coaching mastery.

Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. Amy Edmondson shows that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams, and increasingly, by flexible team-like entities.

“A definitive guide to engaging with members of Gen Z in the workplace.” —Publishers Weekly What if your greatest challenge could become your greatest solution? Generation Z has entered the workforce and are challenging leaders in ways they have never experienced before. Gen Zers often...

The Law of Success in 16 Lessons was initially published in 1928 as a multi-volume correspondence course. According to Hill, the work was commissioned at the request of Andrew Carnegie, at the conclusion of a multi-day interview with Hill. It was allegedly based upon interviews with over 100 American millionaires, including self-made industrial giants such as: Henry Ford, J. P. Morgan, John D. Rockefeller, Alexander Graham Bell and Thomas Edison, over 500 of the most successful people of the planet across nearly 20 years.

Our health-care system is in critical condition. The Affordable Care Act has insured more Americans than ever, yet deductibles keep rising and costs continue to climb. Now more than ever, the industry needs a shot in the arm. It needs The Innovator's Prescription, the now-classic approach to efficient, affordable health care. 

AN INSTANT USA TODAY BESTSELLER ONE OF FORBES TOP 10 BUSINESS BOOKS OF 2024 ELEVATE LEADERSHIP TO TEAMSHIP. In today’s volatile, fast-paced, and decentralized business environment, even the most talented leaders can’t succeed alone—they need to mobilize the full potential of the team...

In our distracted, divisive world, the transformative power of true listening has never been more essential. Radical Listening is a revolutionary guide to mastering this vital skill from renowned experts Christian van Nieuwerburgh and Robert Biswas-Diener. Moving beyond simply hearing words, their groundbreaking framework teaches you to actively cocreate meaning and connection. 

Counter Culture is a must-listen for employees, managers, owners or even someone looking for their first job in counter service. Delight the customers you have, attract the customers you want, and make even a 2-minute interaction matter. This hospitality guide will help you get the job, understand the value of connecting with people, level up your skills and inspire you in your quest to provide exceptional service. Quick-hit essays and thought-provoking advice from leading counter service experts drive this book about making the customer experience vibrant for both employees and guests.

本書は対人恐怖症でクラスメイトに「消しゴム貸して」とさえ言えなかった著者が、東大で身につけた、相手の立場に立って物事を考え説得する「客観的思考力」を武器にした「話し方」のしくみの本。

Neurodiversity Coaching demystifies the themes and assumptions affecting neurodivergent coachee experiences at work, whilst at the same time exploring the necessary safeguards required for working with this vulnerable group. The book supports existing coaching practitioners, managers and...

This is a highly practical and condensed introduction to solution-focused coaching, offering a simple and clear structure for coaching sessions that is easy to learn. Content is illuminated through exemplary dialogues from real coaching sessions. Narrative explanations create a helpful framework for understanding the general idea of coaching and the practicalities of the solution focused approach. The book targets beginners in coaching who are looking for simple guidance and step-by-step ideas in their learning process.

In Leadership in the Era of Economic Uncertainty, business advisor Ram Charan describes steps you can take right now to steer your organization away from the pitfalls and position it for a new future. You'll find practical techniques that will help you cope with: cash and credit crunches, shrinking budgets, collapsing markets, sinking workforce morale, disappearing suppliers, and nervous stakeholders.

Marion Franklin, the Coach’s Coach, has been training and mentoring coaches for more than 20 years. Every student she has mentored or taught who sought ACC, PCC, or MCC has gotten their credential using the material in this book designed for all levels of coaches. No matter where you are in your coaching journey, this book has something for you. Begin using even one or two of the concepts and principles in this book and notice your coaching immediately elevate to a new level. Your clients will notice the difference!

Find Your Courage features insights from courageous trail-blazing entrepreneurs and leaders in organizations including NASA, Ernst & Young, UN Foundation, and QANTAS. Discover how to: define your sense of purpose and pursue more inspiring goals, embrace a 'Courage Mindset' and speak up with confidence in every situation, navigate uncertainty with clarity and take smart risks, not just safe ones, conquer fear of failure and bounce back from setbacks, and much more.

Learn how to develop the influence, character, service and vision that it takes to be a leader in every aspect of your life. First released in 1993, John C. Maxwell’s now-classic work revolutionized the way leaders are made. By examining the differences between leadership styles, Maxwell...

The consistently best-selling What Works on Wall Street explores the investment strategies that have provided the best returns over the past 50 years - and which are the top performers today. The third edition of this BusinessWeek and New York Times best seller contains more than 50 percent new material and is designed to help you reshape your investment strategies for both the post-bubble market and the dramatically changed political landscape.   

Bloomsbury presents If In Doubt, Wash Your Hair written and read by Anya Hindmarch. THE SUNDAY TIMES BESTSELLER 'I've been waiting for this book all my life and everyone needs to read it' Claudia Winkleman Anya Hindmarch is a mother of five, stepmother, entrepreneur and globally renowned...

In The Power of One More, renowned keynote speaker and performance expert Ed Mylett draws on thirty years of experience as an entrepreneur and coach to top athletes, entertainers, and business executives to reveal powerful strategies to help you live an extraordinary "one more" life.

Brian Carruthers ha construido uno de los equipos más redituables y enormes dentro de redes de mercadeo en la última década. Su sistema de éxito ayudó a que su equipo creciera a más de 400,000 distribuidores, incluyendo incontables historias de vidas transformadas y mejoradas por los ingresos que generan.