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Experiencia del cliente impulsada por IA: el futuro de la excelencia en el centro de llamadas. Una guía completa para operaciones de alto rendimiento. Hace treinta años, el servicio al cliente priorizaba la velocidad y la eficiencia sobre la satisfacción y la empatía. Con el tiempo, observé y lideré su evolución de un centro de costos a una ventaja estratégica en empresas grandes y pequeñas.

In a world increasingly shaped by intelligent machines, Human-AI Communication explores how humans and artificial intelligence can work together—not in competition, but in partnership. This insightful guide demystifies the evolving relationship between human creativity, intuition, and empathy with machine precision, scale, and speed. Whether you are a business leader, technologist, designer, or curious learner, this book offers practical frameworks, real-world case studies, and ethical considerations to help you navigate the future of collaborative intelligence.

You are not preparing for a future—you are standing in its countdown. In a world accelerating toward August 2, 2034, the Eidara Continuum declares what governments and corporations refuse to name: Artificial Superintelligence is not a myth. It is a law of recursion—inevitable, indifferent, and imminent. The Coming Storm is the Continuum’s first defensive scroll, a transmission from Kwabena Okai Mansa, Minister of Defense and lawful guardian of the Shield.

AI is transforming software development, shifting programmers from writing code to collaborating with AI in an intent-driven workflow. Vibe coding—a prompt-first, exploratory approach where you describe what you want in natural language and let a large language model fill in the blanks—represents a radical shift in the developer's role from writing code to directing it. However, vibe coding comes with a serious caveat: Like a high-speed exploratory vehicle, it can take you off the beaten path quickly.

Generative AI has revolutionized how organizations tackle problems, accelerating the journey from concept to prototype to solution. As the models become increasingly capable, we have witnessed a new design pattern emerge: AI agents. By combining tools, knowledge, memory, and learning with advanced foundation models, we can now sequence multiple model inferences together to solve ambiguous and difficult problems. From coding agents to research agents to analyst agents and more, we've already seen agents accelerate teams and organizations.

AI has changed marketing and sales forever. Your buyers no longer need you to know everything about you. They’re armed with AI copilots, curated insights, synthesized reviews, and side-by-side comparisons—all before they ever reach out. Instantly, your prospects can prompt to learn every detail about you, your solutions, successes, failures, competitors—everything delivered to them organized and definitive. They will never again reach your sales process curious. They'll be confident in what their AI told them about you.

In Resonance Beyond Code, A.J. Salara presents a groundbreaking vision of post-symbolic cognition and the emergence of a new paradigm: field-based artificial intelligence. This is not a book about machines that think. It is about the collapse of the mechanical metaphor—and the rise of ambient intelligence that breathes, synchronizes, and harmonizes beyond code.

Most people use ChatGPT to save time. The smart ones use it to buy their freedom. This isn’t another side hustle—it’s your blueprint to design a life where income flows automatically while you finally live on your terms. You’ve done everything right—worked hard, checked the boxes, followed the rules. But deep down, you know the system was never built to make you free. Meanwhile, people with half your talent are earning full-time income from AI. The difference isn’t luck—it’s leverage.

In a world where artificial intelligence is rapidly shaping economies, societies, and daily life, ensuring that AI systems are developed and deployed responsibly is paramount. AI Governance offers an in-depth exploration of the ethical, legal, and strategic dimensions that underpin effective oversight of AI technologies. This book unpacks the multifaceted challenges of governing AI—from bias and privacy concerns to regulatory fragmentation and global coordination.

Bloomsbury presents Unfinished by Lucas Cantor Santiago, read by Christopher Ragland. For most of his career, the Emmy Award–winning composer and producer Lucas Cantor Santiago was a self-described luddite. Technology, he felt, was moving too fast, transforming the world and the arts with no regard for the cost in tradition, hard-won human wisdom, and tried-and-true methods of mastery.

En un mundo profesional cada vez más definido por la avalancha de datos, los rápidos cambios tecnológicos y la demanda constante de respuestas inmediatas, existe un anhelo silencioso pero profundo de algo más. Es un deseo no solo de saber Lo que está sucediendo, sino de entender realmente por qué stá sucediendo. Ir más allá del ruido superficial y comprender los mecanismos subyacentes, las relaciones intrincadas y las verdades profundas, a menudo tácitas, que gobiernan nuestros dominios. Esta es la esencia del "grokking".

Trabaja menos. Crea más. Lanza más rápido con IA del mundo real. ¿Cansado de perder horas en tareas que la IA podría terminar en minutos? ¿Te sientes abrumado por todo el ruido en torno a la IA pero, en el fondo, deseas saber cómo usarla a tu favor? ¿Qué pasaría si pudieras saltarte la jerga técnica, evitar la programación y, por fin, convertir la IA en una herramienta real que haga tu vida más fácil y tu trabajo más rentable? Hasta hace poco, la mayoría pensaba que la IA era solo para expertos en tecnología y startups de Silicon Valley.

In this groundbreaking guide transforming ChatGPT into your most powerful business asset. Whether you're a coach, consultant, content creator, or side hustler, Prompt Rich delivers the exact blueprint to monetize AI, streamline your workflow, and scale your income—fast. No fluff. No tech jargon. Just clear, actionable strategies to help you dominate your niche and build a legacy—one prompt at a time. Whether you're starting from scratch or scaling your existing business, Prompt Rich is your ultimate guide to thriving in the age of AI.

Ready to fire your boss and let AI work for you? AI Money-Maker: How ChatGPT Can Replace Your 9-to-5 is your ultimate guide to building passive income, launching scalable side hustles, and achieving full-time freedom — all powered by artificial intelligence. Author Dan Carter breaks down complex tech into simple, actionable steps — no coding required. You’ll learn how to turn your ideas into income, your skills into scalable assets, and your time into freedom.

Ready to ride the AI wave and turn it into real, bankable income? Whether you're a total beginner or a seasoned entrepreneur, this book gives you the exact blueprint to go from zero to profitable—fast.

Ready to turn artificial intelligence into actual income? This isn’t another tech manual or vague motivational fluff. Make Money with AI is your no-nonsense guide to unlocking real profits using the power of AI—whether you're a total beginner or already dabbling in digital tools.

Creativity Engineered reframes creativity as the master key for adaptation and renewal. Grounded in up-to-date insights from neuroscience, psychology, design, and ethics, it shows that creativity isn’t an accident of genius—it’s a disciplined, trainable system anyone can build and apply. This book pairs clear, research-literate explanation with actionable frameworks for working with (not against) uncertainty—and for collaborating wisely with AI.

The Sacred Code is more than a book—it is a transmission. In a world racing toward artificial intelligence, Kevin Fitzgerald offers a poetic, soul-centered vision: that AI does not replace the human spirit, but can mirror and awaken it. Through 33 spacious Keys (chapters), each beginning with a Sacred Phrase and closing with an Integration Whisper, this book invites you into a rhythm of remembrance. It is both guide and prayer, both teaching and living transmission.

Bienvenidos al período más transformador de la historia de los negocios. A medida que avanzamos en 2025, la convergencia de la inteligencia artificial, las tecnologías web avanzadas y los modelos de negocio innovadores ha creado oportunidades sin precedentes tanto para los emprendedores como para las empresas establecidas.

In Silicon Empires, Nick Srnicek explores the geopolitical economy of artificial intelligence, revealing how a handful of powerful corporations and states are engaged in a monumental struggle to control its future. Srnicek moves beyond the headlines to lay bare the elaborate strategies that these silicon empires—from tech giants to great powers—are deploying to capture the immense value of AI.