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Many of the most dynamic public companies, from Alibaba to Facebook to Visa, and the most valuable start-ups, such as Airbnb and Uber, are matchmakers that connect one group of customers with another group of customers. Economists call matchmakers multisided platforms because they provide physical or virtual platforms for multiple groups to get together. Dating sites connect people with potential matches, for example, and ride-sharing apps do the same for drivers and riders.

What does the world want? According to John Battelle, a company that answers that question can unlock the most intractable riddles of both business and culture. And for the past few years, that's exactly what Google has been doing.

Black Ops Advertising dissects this rapid rise of "sponsored content," a strategy whereby advertisers have become publishers and publishers create advertising - all under the guise of unbiased information. Covert selling, mostly in the form of native advertising and content marketing, has so blurred the lines between editorial content and marketing message that it is next to impossible to tell real news from paid endorsements.

Affittare un appartamento con Airbnb, spostarsi con Blablacar, Uber o, più ecologicamente, con il bike sharing, cenare prenotando con Gnammo, dopo aver lasciato il cane a un dog-sitter trovato con Petme: benvenuti nel mondo della sharing economy e delle sue miriadi di applicazioni. C’è chi la vede come una soluzione alla crisi, per compensare redditi falcidiati dalla globalizzazione e per assicurare prezzi minori rispetto al mercato. Ma è anche il regno del lavoro non tutelato, della concorrenza sleale, dell'elusione di standard, garanzie e imposte.

Pai do marketing moderno, Philip Kotler se une a três dos principais líderes da área para mostrar como utilizar as tecnologias on-line na relação com os consumidores e dentro das empresas, criando recursos que vão além do marketing convencional.