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For many of us, listening is simply something we do on autopilot. We hear just enough of what others say to get our work done, maintain friendships, and be polite with our neighbors. But we miss crucial opportunities to go deeper - to give and receive honest feedback, to make connections that will endure for the long haul, and to discover who people truly are at their core. Fortunately, listening can be improved - and Ximena Vengoechea can show you how.

How can so many women feel "good and mad" yet still reluctant to speak up in a meeting or difficult conversation? Why do women often feel like they're too much - and, at the same time, not enough? Kasia Urbaniak teaches power to women - and her answers to these questions may surprise you. Based on insights from her experiences as a dominatrix, her training to become a Taoist nun, and the countless women she has taught to expand their influence, this book offers precise, practical instruction in how to stand in your power, find your voice, and use it well.

When Bill Bratton became a Boston street cop after his return from serving in Vietnam, he was dismayed by the corrupt old guard, and it is fair to say the old guard was dismayed by him, too. But his success fighting crime could not be denied. Propelled by extraordinary results, Bratton had a dazzling rise, and ultimately a dazzling career, becoming the most famous police commissioner of modern times. The Profession is the story of that career in full.

Captain David Marquet was used to giving orders. In the high-stress environment of the USS Santa Fe, a nuclear-powered submarine, it was crucial his men did their job well. But the ship was dogged by poor morale, poor performance and the worst retention in the fleet. Marquet took matters into his own hands and pushed for leadership at every level. Before long, his crew became fully engaged and the Santa Fe skyrocketed from worst to first in the fleet. No matter your business or position, you can apply Marquet's approach to create a workplace where everyone is a leader.

In examining the history of the 737, a highly regarded plane that Boeing's new management degraded with cost-focused mandates, Flying Blind explores how Boeing skimped on testing in the race to match a competing plane from Airbus, outsourced software work to poorly paid graduates in India and convinced the US Federal Aviation Authority to put the MAX into service without requiring pilots to undergo simulator training.

Retired four-star general Stan McChrystal has lived a life associated with the deadly risks of combat; he has seen how individuals and organisations, too often and to great cost, fail to mitigate risk. Why? Because they focus on the probability of something happening instead of the interface by which it can be managed. In Risk, McChrystal offers a new system of responding to risk, through 10 dimensions of control we can adjust at any given time: narrative, bias, diversity, action, timing, adaptability, communication, technology, structure and leadership.

Musicians know how to stay ahead of the beat. Forced to find new ways to adapt to accelerating change, musicians are masters of innovation. Demystifying their process for the first time, Two Beats Ahead reveals what we can learn from today's top musical minds. Drawing from interviews and case studies with masterminds like Quincy Jones, Jimmy Iovine, Dr Dre, Lady Gaga, Beyoncé and Pharrell Williams, as well as leaders at Google X and Amazon, this book identifies the key lessons and skills musicians can teach us about innovation.

The proud owner of a sprawling £14 million estate in the Cotswolds, boasting a stable of eventing horses, a fleet of supercars and neighbouring the royal family, Neil Woodford was the most celebrated and successful British investor of his generation. But, in 2019, after a stream of poorly judged investments, Woodford's asset management company collapsed, trapping hundreds of thousands of rainy-day savers in his flagship fund and hanging £3.6 billion in the balance.

Brands profit by telling women who they are and how to be. Now they've discovered feminism and are hell bent on selling 'fempowerment' back to us. But behind the go-girl slogans and the go-viral hashtags, has anything really changed? In Brandsplaining, Jane Cunningham and Philippa Roberts present a data-led analysis of marketing to women and expose the good, the bad and the ugly assumptions that lie behind it.

Why Losing Your Job Could be the Best Thing That Ever Happened to You is a compassionate guide that will inform and engage anyone who is facing redundancy or job loss - with deeply inspiring case studies and clear and brilliantly accessible, practical advice for getting back on course with your life and career. Eleanor Tweddell's five-step plan will support you through the early stages of shock, through to building up the skills, self-confidence and motivation to thrive after redundancy - whether that is in your previous sector or something new.

Bosses are maddening. Colleagues are profoundly irritating. And balancing family and work is daunting. So how do we balance success with sanity? How do we progress without burning out? Whether you're drowning in a toxic working environment, battling burnout, recovering from redundancy or just struggling to figure out what you actually want from your career, I'm here to help coach you through the shittiness of your work day and help you shift your relationship with your career.

How to Be Strategic is your accessible but comprehensive guide to strategic thinking in any situation. Fred Pelard distils 20 years' experience training executives at all levels from leading companies around the world into a range of smartly illustrated, workable methodologies that will enable you to understand each approach and find your own path to the right solution every time.

What do Apple, Starbucks, Dyson and Pret a Manger have in common? How do they achieve spectacular growth, leaving behind former tried-and-true brands to gasp their last? The old checklist of Ps used by marketers - pricing, promotion, publicity - aren't working anymore. The golden age of advertising is over. It's time to add a new P - the Purple Cow. Purple Cow describes something phenomenal, something counterintuitive and exciting and flat-out unbelievable.

Does the thought of delivering a presentation make your heart skip a beat? Do your pitches fall flat no matter how much preparation you put in? Are you often comparing yourself to more eloquent speakers and wondering how they capture the room? At some point in our careers we will need to speak in front of an audience, whether to present our ideas to a group of five in a meeting, pitch for investment in front of a panel or deliver a keynote speech to 1,000 delegates. Yet glossophobia, or the fear of public speaking, is incredibly common.

Asking for a promotion ranks high on the list of life's most anxiety-inducing activities. Putting yourself out there to higher-ups can be intimidating, and competition can be fierce, especially in the current economic climate. And, of course, what if they say no? But it's also one of the most important things you can do for your career. If you want to move forward in your company or field, promotions are part of the game, and they won't just be handed to you - you have to work - and ask - for them.

Banking on It is the firsthand account of one woman's quest to rebuild Britain's broken banking system. After a lengthy career at the top of some of Britain's leading banks, Anne Boden had become disillusioned with the status quo - the financial crash had broken trust in the whole sector, but there seemed to be little appetite to make the most of emerging technologies to revolutionise customer experience. Increasingly frustrated with the inertia within the industry, she decided to shake things up herself by doing something totally radical - setting up her own bank.

Ninety percent of all startups fail. But why? For the past decade, this is a question that Tom Eisenmann has tried to answer. Focusing his research and his MBA class at Harvard University on the mistakes and missteps of entrepreneurs, for the first time, he reveals his findings, and - most importantly - how you can avoid them. Eisenmann's fascinating, often counter-intuitive, advice debunks common Silicon Valley mythology.

In this hilarious, fascinating and insightful expose, industry insider Peter Smith reveals the massive blunders and dodgy dealings taking place around the world as private companies and public-sector bodies buy goods and services. A recent report showed that over 90 per cent of procurement projects fail. So, why are so many billions wasted on ineptitude, mismanagement and, in some cases, fraud?

How often do you interrupt? How often do people interrupt you? Can you remember the last time someone listened to you all the way through your thinking? In her new book, Nancy Kline, best-selling author of Time to Think, makes this radical proposal: 'I won't interrupt you' is a promise that changes everything. It deepens relationships, spawns dignity, raises the intelligence of groups and enriches every conversation. It may, in fact, be the most important promise we ever make. And the hardest to keep.

Everyone moves through life with ambitions - whether it's to get fit, start a business or buy a house - but in reality, it's hard to make these dreams happen. To achieve our goals, we have to cultivate an elite way of thinking - we need to adopt a Commando mindset. Packed with tools and techniques that underpin the Royal Commando's success, Commando Mindset teaches you how to identify your personal inspiration, overcome your fear, set realistic goals and keep yourself motivated.