検索キーワード： "B・B" カスタマーサービス

Internationally recognized “millionaire maker,” Dan S. Kennedy, joined by entrepreneur and financial consultant, Matt Zagula, show you how to break down the barriers caused by the “trust no one” mantra invading every customer’s mind today. They deliver an eye-opening look at the core of all business—trust, and teach you the secrets to gaining it, keeping it, and using it to build competitive differentiation, create price elasticity, attract more affluent clients, and inspire referrals.

The first engagement is the most important aspect of a sales campaign—what you say, the questions you ask, the path you direct your clients to. Getting fixated on how you open will separate you from the average sales representatives in your market. The Ends is all about obsessing over the beginnings and endings of your campaigns to heighten your abilities and outpace your peers. After you've set the path for the engagement and properly opened, at some point, you'll inevitably get to the closing—your crucial final engagement.