Your Training Isn’t Failing — Your Shop Is Stuck: Coaching vs. Training That Transforms
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Your Training Isn’t Failing — Your Shop Is Stuck: Coaching vs. Training That Transforms
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Why does great training so often disappear once your team gets back to the shop?
Coach Dave Schedin and Mike Cooper unpack the difference between training, accountability, coaching, and true transformation.
Training can teach the how-to. Coaching goes deeper—into blind spots, purpose, leadership, personal responsibility, resistance to change, and the thinking that created your current results.
Dave explains why sending a Service Advisor to training isn't enough if they return to the same systems, why shop owners must be willing to transform alongside their teams, and why some of the biggest GP$ leaks aren't mechanical at all.
You'll also hear how hours per RO, labor rate, inspections, team communication, leadership, and profitability connect—and why getting different results often requires more than simply learning another process.
If your team knows what to do but still isn't doing it consistently, this episode is for you.