Why People Still Make or Break Change in the Age of AI
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Why People Still Make or Break Change in the Age of AI
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In this episode of Make or Break, Mo Berkner Boyt chats with Jeremy Ford of North Highland about what really makes change stick in the age of AI. Together, they challenge the idea that AI is taking over change management and make the case that trust, authenticity, and vulnerability still drive successful transformation.
Jeremy shares why frontline managers are often the make-or-break link between leadership’s message and real adoption on the ground. They explore why every change has its own fingerprint and why participation fosters acceptance far more effectively than top-down communication alone.From leadership vulnerability to human-centered adoption, this episode shares sharp takes on what it takes to lead change when the pressure to move fast is only increasing. Tune in as Jeremy leaves Mo with a new Boston expression she says she’ll be using forever and she hopes you will too. Follow Make or Break on your favorite streaming channel to effectively manage human risk during organizational change:https://c2iq.io/spotifyhttps://c2iq.io/applehttps://c2iq.io/audible–Follow + Connect with our guest:Jeremy Ford LinkedIn: https://www.linkedin.com/in/jeremy-ford-profile/Website: https://northhighland.com/