Why I Don’t Separate Credit and Renovation Loan Processing
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When different people manage the credit and renovation sides of a loan, the greatest risk may lie in the handoffs between them.
In this episode of renovatED for Lenders, Jennifer “The Reno Gal®” Goldsby explains why she prefers training loan processors to manage the entire transaction. She explores how divided responsibilities can lead to missed redisclosures, tolerance cures, inconsistent loan structures, excessive AUS submissions, confused borrowers and contractors, and uncertainty over who owns the file.
Jennifer also discusses the training, job aids, quality-control reviews, and operational redundancy lenders need to develop renovation loan processors who understand how changes to a bid, contingency reserve, Maximum Mortgage Worksheet, or 203(k) Calculator affect the rest of the transaction.
Whether your organization uses loan processors, dedicated renovation personnel, or a third-party provider, someone must see the whole loan, connect the moving parts, and be accountable for what happens between the handoffs.
Sponsored by Land Gorilla
renovatED for Lenders is the podcast dedicated to helping mortgage lenders build, improve, and scale successful renovation lending platforms.