Amy Daughters dives deeper into the leadership impact of handwritten letters, the courage it takes to act on a gut instinct, and how vulnerability opens the door to connection. From stories of Blanton’s bourbon and Texas Tech football to reflections on her invisible board of directors, Amy shares wisdom, warmth, and humor. She and Galen explore how simple, intentional acts can build culture, inspire loyalty, and heal divides—one letter at a time. Subscribe, leave a review, and join the VIP Community for exclusive content—plus instant access to the extended conversation with Amy Daughters. Cheers!

In this heartfelt and unexpected conversation, Amy Daughters shares how a spontaneous decision to write a handwritten note to a long-lost friend evolved into a life-changing journey of connection. She recounts the powerful story of how one letter to a grieving mother led to a two-year pen pal relationship—and eventually inspired her to write 580 letters to people from her past. Alongside Galen, she explores the emotional power of handwritten notes, the beauty of unscripted action, and how one small step can create lasting impact. Subscribe, leave a review, and join the VIP Community for exclusive content—plus instant access to Part 2 of our conversation with Amy Daughters. Cheers!

Andre Thornton, CEO of Whitman Consulting, we explore his 7-step leadership framework and the deeper meaning behind transformational leadership. Andre shares how his engineering mindset helped him codify success, the role of mindset in personal growth, and why building trust and collaboration is essential for impact. We also connect leadership to hip-hop, creativity, and legacy—uncovering how vision, vulnerability, and purpose drive meaningful change.

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Galen sits down with Andre W. Thornton—People Engineer, CEO of Whitman Consulting, and former Lockheed Martin executive, for a deep dive into leadership, purpose, and transformation. Andre shares how his journey from building fighter jets to building leaders began with curiosity, evolved through business acumen, and ultimately became a mission to develop people from the inside out. From left-brain logic to right-brain creativity, he explains how tapping into the full range of human potential can change the way we lead, work, and live.

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In Part 2 of this inspiring conversation, Dr. Angela Prestia shares her “Cascade of Caring” philosophy, the power of mental wellbeing, and why vulnerability is a leadership superpower. Whether you’re at the bedside or in the boardroom, this episode delivers timeless lessons on leading with courage, authenticity, and heart.

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In this episode, Dr. Angela Prestia reflects on her 48-year nursing career, rising from bedside care to chief nursing officer. She shares how mentorship, lifelong learning, and a deep sense of purpose shaped her leadership style. From creating psychologically safe workplaces to embracing jazz-like flexibility, Dr. Prestia offers hard-earned wisdom for leaders in any field.

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In Part 2 of our conversation with customer service legend Shep Hyken, we dive deeper into what it takes to stay relevant, resilient, and remarkable in a rapidly changing world. From surviving business shakeups like 9/11 and COVID to reinventing his entire speaking career, Shep opens up about how great leaders adapt—not by pivoting away, but by adjusting with purpose.

We talk jazz, blues, and business—with riffs on improvisation, empowering frontline employees, and why amazing service is all about consistency. Shep also shares how he launched his own research to stay ahead of customer expectations and built credibility with brands like Disney, Anheuser-Busch, and IBM. Subscribe, leave a review, and join the VIP Community for exclusive content—plus instant access to behind-the-scenes insights from Shep Hyken and other industry legends. Cheers! 🥃

In this episode of Whiskey, Jazz and Leadership, Galen sits down with Hall of Fame keynote speaker, bestselling author, and customer experience legend Shep Hyken. From performing magic shows at age 12 to becoming one of the most sought-after voices in customer service, Shep shares how empowerment, storytelling, and leadership intersect to create unforgettable brand experiences. If you're in leadership—or just love great service—this is one episode you don’t want to miss. Subscribe, leave a review, and join the VIP Community for exclusive content—plus instant access to Part 2! Cheers! 🥃