In this episode of When Art Meets Leadership, I welcome Aliki Zachariadis, Head of Marketing and Digital Division at Philharmonie Luxembourg.
After spending 20 years in London working across cosmetics, fashion, luxury, and spirits, Aliki returned to Luxembourg and entered a very different world: a public cultural institution built around music, education, and accessibility.
Our conversation explores how she brought the mindset of international consumer brands into the Philharmonie without losing sight of its artistic mission. Aliki shares the thinking behind the institution’s bold rebranding, including a campaign that confronted perceptions of classical music as “boring” and “elitist.”
We also discuss why rebranding is about much more than changing a logo. It involves understanding your audience, reconsidering every touchpoint, simplifying language, experimenting with new platforms, and making people feel that a cultural institution is genuinely open to them.
Aliki reflects on customer insight, innovation, AI, design thinking, and the importance of testing ideas before perfecting them. She also shares her approach to leadership, building trust within a team, remaining calm under pressure, and balancing a demanding career with raising three children.
What We Cover
- Building a career in marketing across cosmetics, luxury, fashion, and spirits
- Moving from private-sector brands into a public cultural institution
- Challenging perceptions of classical music as boring, serious, or elitist
- Using TikTok, accessible language, and new editorial formats to reach younger audiences
- Creating curated subscriptions that encourage people to discover unfamiliar music
- Using AI to support recommendations, programming, and audience engagement
- Bringing music and gastronomy together through the WeChef project
- Applying startup thinking and design thinking inside a public institution
- Why customer insight matters more than becoming attached to one idea
- Combining artistic excellence with accessibility and inclusion
- Remaining calm on the outside while managing pressure behind the scenes
- Balancing motherhood, career, boundaries, and competing priorities
- Why being gentle with yourself is essential during periods of transition
Relevant Links
- Learn more about Philharmonie Luxembourg: https://www.philharmonie.lu/
- Follow Philharmonie Luxembourg on Instagram: https://www.instagram.com/philharmonie_lux/
- Follow Philharmonie Luxembourg on TikTok: https://www.tiktok.com/@philharmonie_lux
- Connect with Aliki on LinkedIn: https://www.linkedin.com/in/aliki-zachariadis-9b24a613/
- Connect with me on LinkedIn: https://www.linkedin.com/in/alinaignatieva/
- Connect with me on Instagram: https://www.instagram.com/alina_ignatieva/
- Follow the podcast for upcoming episodes: https://feeds.buzzsprout.com/2517937.rss