You promoted your best worker to crew leader. You handed him the keys, gave him the schedule, and told him to go crush it. Three hours later, he's calling you to ask what to do about a sprinkler head.

Why can't anyone just figure it out? Because the skills that make someone a great laborer are completely different from the skills that make someone a great manager — and you never taught him the difference.

In this episode, Scott Molchan breaks down the biggest mistake owners make when promoting crew leaders, and the exact information you need to hand off if you want to stop babysitting your crews.

In this episode you'll learn:

•Why promoting your fastest worker to crew leader often backfires

•The 3 pieces of information every crew leader must have before they leave the shop

•Why hiding your material budget from your crews is actually costing you money

•How to train your crews to handle the "while you're here" customer requests

•The "Three Before Me" rule that will instantly stop your phone from ringing all day

Resources Mentioned:

•LeadSpeed Marketing — automate your lead follow-up so you have time to train your team: leadspeed.io

If this episode helped you, please leave a review on Apple Podcasts or Spotify — it helps us reach more landscaping owners just like you.

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