Travel advisors book billions of dollars in travel every year, yet vacation rentals have historically been difficult for advisors to book with confidence. Between commission structures, inconsistent inventory, lack of communication, price disparities, and questions around property quality, the process can become frustrating for both sides.

In this episode of The Hospitality Breakroom, Rachel Alday sits down with Sara Hollander, founder of Travina and a longtime travel advisor, to unpack why the relationship between vacation rental operators and travel advisors has been so complicated—and how it can be improved. Sara shares her experience trying to book vacation rental homes for her clients and explains the challenges that ultimately inspired her to build Trevena.

The conversation explores how Travina vets both travel advisors and professionally managed properties, connects advisors directly with property managers, tracks commissions, and gives advisors the information they need to confidently recommend vacation rentals to their clients. Rachel and Sarah also discuss the importance of protecting the advisor-client relationship, creating trust between both sides, and treating travel advisors as a valuable source of repeat business rather than simply another booking channel.

You don’t want to miss this episode!

Connect With Rachel:

rachel@abodeluxuryrentals.com

https://www.instagram.com/aldayrachel/

https://www.linkedin.com/in/rachelalday/

https://abodeluxuryrentals.com/

Please Do Disturb Preorder – https://promo.porchlightbooks.com/pages/promotions/pleasedodisturbps

Here is the Amazon pre-sale: https://a.co/d/00ymhj33

Rachel's first book, Please Do Disturb, is now available for preorder. Co-written with leadership experts Linny Jones and Harte Logan, it shares the leadership principles Rachel has used to build Abode Luxury Rentals through practical stories, actionable tools, and a simple three-question framework. If you enjoyed this episode, we'd love for you to preorder your copy. Thank you for your support!