Most businesses have an IT provider.

But very few business owners actually know what they're paying for.

In this episode of The Technology Translator, Vic breaks down what a modern IT provider should actually be responsible for, from day-to-day support and onboarding staff to backups, budgeting, projects and long-term technology planning.

Through a real story about a not-for-profit organisation that nearly had to close its doors after assumptions during a major technology project, Vic explains why asking the right questions can save your business thousands of dollars and countless headaches.

You'll learn:

• What a Managed Service Provider (MSP) actually does
• Why technology should be treated as a business function, not just a help desk
• The 10 questions every business owner should ask their IT provider
• How to budget for technology instead of reacting to unexpected costs
• What "end of life" technology means and why it matters
• Why not every technology provider offers the same expertise
• How to reduce risk by eliminating assumptions before they become expensive mistakes

You don't need to become an IT expert.

You just need to know the right questions to ask.

Making technology make sense.

Support the show

Thanks for listening to The Technology Translator.

If you found this episode useful, please follow the podcast and share it with someone who has ever been responsible for making a technology decision.

You can connect with me on LinkedIn - https://www.linkedin.com/in/victoriaccole/

Instagram - @thetechnologytranslator

Email - vic@thetechnologytranslator.au

Remember:

You don't need to become technical.

You do need to become informed.