What Open Finance Needs to Earn Customer Trust, Larry Banda, TISA Commercial Enterprises (#43)
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What Open Finance Needs to Earn Customer Trust, Larry Banda, TISA Commercial Enterprises (#43)
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People do not experience their finances as separate product lines. Open finance becomes useful when connected data helps someone understand what they have, whether they are on track, and what they should do next.
That was one of the central challenges raised by Larry Banda, CEO of TISA Commercial Enterprises and Chair of Select ID, when he joined us on the Regulated Digital podcast.
Larry brings decades of experience across mortgages, investments, financial planning, and digital advice. Before joining TISA, his work at Nationwide included developing roboadvice in the FCA sandbox and rolling out video-based mortgage and financial planning advice services during the Covid-19 pandemic.
In the episode, we discuss what needs to happen for open finance and digital identity to move from industry initiatives into services that firms can deliver confidently and customers will actually trust and use.