What Happens When Blame Takes Over At Work? w/ Jake Mazulewicz
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What Happens When Blame Takes Over At Work? w/ Jake Mazulewicz
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"Errors are signals, not failures."
In this episode of the Electrical Safety Podcast, host Jon Travis speaks with Jake Mazulewicz about his unique journey from a volunteer firefighter to a human reliability expert. They also chat about the importance of adopting a learning-based approach to errors and failures in organizations.
And most importantly, they emphasize the need to understand intentions behind actions, the dangers of blame, and the significance of psychological safety in fostering a culture of trust.
1:00 - Jake's background from firefighting to human performance
9:00 - Understanding human performance approaches
15:00 - The learning-based vs. control-based approach
24:00 - Psychological safety and Edmondson's research
32:00 - Transforming investigations with event reviews
40:00 - Practical applications and after-action reviews
48:00 - Connect with Jake Mazulewicz
Connect with Jake Mazulewicz:- LinkedIn
- Website: https://reliableorg.com/
Connect with Jon Travis: - LinkedIn
Webiste: https://leafelectricalsafety.com/
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