『What Changes When Leaders Learn to Truly Listen』のカバーアート

What Changes When Leaders Learn to Truly Listen

What Changes When Leaders Learn to Truly Listen

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10月19日まで。※適用条件あり
What does it take to make people feel genuinely heard at work?Leadership strategist, keynote speaker, and author Nancy Marmolejo joins host Coach Dora Mendez on Building Leadership Community Podcast to explore how intentional listening, emotional intelligence, psychological safety, and effective communication can transform the way leaders build trust and strengthen their teams.Nancy introduces her practical HEARD listening framework: Presence, Patience, and Phrasing. Rather than treating listening as a soft skill or good intention, she explains how leaders can turn it into an everyday leadership practice.One deceptively simple question can change a conversation:“Do you need to be helped, or do you need to be heard?”That distinction can help managers resist the instinct to immediately fix a problem and instead understand what the person in front of them actually needs.Coach Dora and Nancy also discuss sustainable leadership, setting boundaries, delegating effectively, leading from your strengths, overcoming the fear of appearing “cringe,” and creating environments where people feel safe enough to contribute authentically.In This Episode, You'll LearnThe HEARD Framework: How Presence, Patience, and Phrasing can improve listening, trust, and communication.Helped vs. Heard: The question leaders can ask before automatically jumping into problem-solving mode.How to Be More Present: Why putting down the phone, closing the laptop, and eliminating distractions can immediately improve a conversation.Sustainable Leadership: Why leadership doesn't require saying yes to everything, and how boundaries and delegation protect your energy.Leading From Strengths: Nancy uses the teamwork in Ocean’s Eleven as a memorable example of what can happen when people contribute their individual expertise.Authenticity and the Fear of “Cringe”: How fear of judgment can prevent people from speaking, connecting, and participating fully.Listening and Inclusion: How bias, microaggressions, racism, sexism, and neurodiversity can affect who feels heard and valued in the workplace.Connect With Nancy MarmolejoHeard Leadership + Free Listening Essentials Quizhttps://HeardLeadership.comTake Nancy’s free Listening Essentials Quiz to explore your strengths across Presence, Patience, and Phrasing and receive results with practical action steps.Heard: Transforming Leadership Through the Power of ListeningNancy’s forthcoming book explores how intentional listening can strengthen leadership, communication, workplace relationships, and organizational culture.LinkedInhttps://www.linkedin.com/in/nancymarmolejo/Substackhttps://thenancymarmolejo.substack.com/Instagramhttps://www.instagram.com/heardleadership/Communities & References MentionedLean In LatinasCoach Dora and Nancy originally connected through the Lean In Latinas community, which comes up as they discuss the different kinds of communities that can support us personally and professionally.Public Libraries and CommunityNancy discusses public libraries as sources of community, connection, learning, and shared resources, including experiences with Oakland Public Library and Mill Valley Public Library in California.Ocean’s Eleven and Ocean’s 8Nancy uses the ensemble-team concept from Ocean’s Eleven as an analogy for strengths-based leadership: strong teams bring together people with different areas of expertise rather than expecting everyone to be good at everything.Resources From Coach DoraTransform Your Leadership Coaching Coursehttps://CoachDoraMendez.com/coursesCoach Dora Resources & Courseshttps://CoachDoraMendez.comCoach Dora Merchhttps://www.coachdoramendez.com/merchWatch the Full ConversationPrefer video? Watch Nancy Marmolejo’s full conversation with Coach Dora Mendez on YouTube:https://youtu.be/CwRzXmccSJYSubscribe to Coach Dora on YouTube:https://www.youtube.com/@CoachDoraMendezShare This EpisodeIf this conversation brought someone to mind, share the episode with a colleague, friend, or fellow leader who could benefit from Nancy’s perspective on listening, communication, and sustainable leadership.About Building Leadership Community PodcastBuilding Leadership Community Podcast explores leadership, career growth, workplace culture, wellness, and the human side of professional development.Hosted by Coach Dora Mendez, conversations with leaders, entrepreneurs, executives, educators, coaches, and changemakers examine what it takes to lead effectively without losing sight of the people behind the work.Our mission is to enrich People, Culture, Wellness, and Joy while creating a trusted space for professionals of color and allies seeking career advancement, executive presence, stronger communication, and sustainable, human-centered leadership.It can be lonely at the top. But it doesn’t have to be.Connect With Coach DoraWebsitehttps://CoachDoraMendez.comSubstackhttps://coachdoram.substack.comLinkedInhttps://linkedin.com/in/coachdoramInstagramhttps://...
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