What Candidates Want From Recruiters in 2026
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What Candidates Want From Recruiters in 2026
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Recruiting emails get under a 10% response rate — texts get 43%. Same recruiters, same candidates, same jobs. So why does candidate experience still break down? Andrew Davis unpacks where communication fails, what it costs recruiters in reviews and referrals, and why "ghosting" is almost always a process problem, not a candidate one.
Andrew is joined by Adam Conrad, Chief Experience Officer at Great Recruiters, who built the platform after 25+ years running staffing and recruiting operations. Great Recruiters has collected hundreds of thousands of candidate reviews and just surveyed 12,600 candidates on how recruiter reviews shape callback decisions — giving Adam a rare, data-backed view into what actually earns (or costs) a recruiter their reputation.
Listeners will hear why roughly 80% of candidate feedback is actually positive, the real reason recruiters get ghosted, how sharing your own reviews can lift callback rates by 50-60%, and how the best recruiters turn a "no" into a candidate for life.
Andrew LinkedIn: https://www.linkedin.com/in/andrewdaviscmu/
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