This week we're joined by Josh Henry-Hicks, Founder of Insightly Media, son of City Beach founder Brett Henry-Hicks, and brother of the CEO of Australian fashion label DISSH, Lucy Henry-Hicks
One of Australia’s leading retail and ecommerce growth strategists, now based in LA and Founder of Insightly Media, Josh Henry-Hicks has helped some of the world's fastest-growing consumer brands scale through performance marketing, organic social and consumer psychology.
Growing up inside one of Australia's most successful retail families before helping scale digital marketing agency MuteSix, later acquired by Dentsu, Josh has built a career at the intersection of retail, consumer psychology, performance marketing & ecommerce, and is now classified as one of Australia’s leading retail and ecommerce growth strategists, now based in LA.
After hearing Josh's keynote at The Social Summit in Melbourne, Esther and Kate knew they had to continue the conversation.
Together, they unpack why the traditional social media playbook no longer works, why brands need to move beyond demographics and embrace micro niches, how organic social has become one of the most powerful customer acquisition channels, and why understanding consumer psychology is now one of the biggest competitive advantages in modern marketing.
Topics include:
✨ Organic social strategy
✨ Consumer psychology
✨ Micro niches
✨ TikTok and Instagram algorithms
✨ Why likes don't matter anymore
✨ AI in marketing
✨ UGC creators
✨ LinkedIn strategy
Well Played or No Play?This week's discussion looks at Alex Earle's skincare launch.
Instead of relying on influencer marketing, Alex built anticipation through:
- New York billboards
- Hidden clues
- Influencer puzzle pieces
- Organic storytelling
- Community participation
The result? A campaign driven by curiosity instead of advertising.
We also discuss what marketers can learn from Taylor Swift's famous "Easter egg" marketing strategy and why anticipation remains one of the most powerful marketing tools available.
Whether you're a marketer, founder, business owner or brand leader, this episode is packed with practical insights into organic social media, AI, UGC creators, consumer psychology, digital marketing, ecommerce growth and the future of brand building.
New episodes every Friday.
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Well Played: Conversations on Marketing and Brand is an Australian marketing podcast where Esther Kelleher and Kate Ware unpack the cultural trends, consumer behaviour and brand strategies shaping modern business.
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