Weathering the Storm: Can difficult times actually build trust?
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Weathering the Storm: Can difficult times actually build trust?
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Trust matters most when organisations are under pressure, but much of the work of building it happens before the difficult times arrive.
In this conversation, Liz Reilly and Katrina Hancock discuss what organisations can do to build trust before, during and after periods of uncertainty and change. They consider the value of strong relationships and trusted processes, why silence from leaders can allow distrust to grow, and the importance of listening to and involving people even when there aren’t easy answers.
They also ask whether difficult periods can be opportunities to build more trust, as organisations show how they behave under pressure, learn from what has happened and work out how to move forward together.
Thank you for listening to our podcast. We hope you’ve enjoyed the conversation and found it useful. If you’d like to continue the conversation, share your thoughts or find out more, we’d love to hear from you. Please do get in touch.
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This episode is part of the More Partnership Podcast series - And More | In Conversation