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A child’s eczema flare-up during COVID becomes the spark for a bigger rethink of healthcare access. We sit down with technologist and future visionary Sir Ed Clinkett to unpack CU, a digital triage app built around a simple promise: give people a clearer way to explain what’s wrong, and give clinicians better information before a patient ever arrives. If you’ve ever been stuck in call queues, bounced between services, or tried to describe symptoms in the wrong words, you’ll recognise the problem CU is trying to solve.

We get practical about how it works: pointing to a body-based interface, answering focused clinical questions, capturing vitals where possible, and producing a severity summary tied to triage pathways. Then we widen the lens to what really changes when this scales, from multilingual support (including the challenge of local dialects) to offline-first community triage that can sync later and reveal patterns district by district. That opens the door to faster responses to outbreaks, environmental health impacts, and the kind of real-time visibility public health teams rarely get.

We also go straight at the trust question. We talk encryption, data sovereignty, and why owning your own medical record matters when so many systems profit from health data. Sir Ed shares a vision of permissioned, secure sharing and interoperability built around recognised standards like HL7 FHIR, plus a rollout approach that keeps the app free for end users while working with countries to pilot and integrate rather than replace existing systems.

If this future sounds worth building, subscribe, share the episode with someone who cares about healthcare reform, and leave a review. What would make you trust a patient-owned health record enough to use it?

Music, lyrics, guitar and singing by Dr Ariel Rosita King

Teach me to live one day at a time
with courage love and a sense of pride.
Giving me the ability to love and accept myself
so I can go and give it to someone else.
Teach me to live one day at a time.....

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The Business of Life
Dr Ariella (Ariel) Rosita King
Original Song, "Teach Me to Live one Day At A Time"
written, guitar and vocals by Dr. Ariel Rosita King

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