WTC ‘Beyond the Roof’ with Wendy Marvin
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WTC ‘Beyond the Roof’ with Wendy Marvin
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In this episode: Christi Powell and Angela Gardner (with incoming co-host Libby) interview Wendy Marvin, founder and CEO of Matrix Roof and Home and an NRCA board member. Marvin shares that she started her company in 2007 after bad contractor experiences, focusing on customer service and transparency. She discusses how roofing has evolved, highlighting growing opportunities for women, increased technology, and the rise of private equity. She warns homeowners about predatory contractors using high-pressure sales, confusing jargon, and “sign today” tactics, and explains steps her company takes to protect single aging female homeowners, including sending estimator photos, documenting roof conditions, and hosting no-sales lunch-and-learns. Marvin explains “voting with your dollar,” emphasizing system roofing, certifications, and why low bids may signal risks. She introduces her new nonprofit, Matrix Home Hope, aimed at helping seniors and others who fall through assistance gaps, and encourages listeners to connect via LinkedIn or matrixroof.com.
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