Vicarious trauma is one of the most overlooked psychosocial hazards at work, especially in high exposure roles like law, insurance, health, and frontline services. In this episode of The Resolution Room, I’m joined by Vanessa Daniel from MLCOA to share 20 practical takeaways for reducing the risk of psychological injury from vicarious trauma, and to make the conversation more useful than the usual “just be resilient” advice.

We talk about how workplace health and safety is shifting beyond physical risks and into psychosocial risk management, including what employers and leaders need to understand about their duty to identify, assess, and control these risks. We also unpack why culture matters, why high performers often do not self report, and how regular check ins, training, and supervisor capability can change outcomes before people hit a wall.

This is a practical episode for managers, HR, and professionals working with distressing material who want clear, workplace-ready strategies. We cover risk assessments, de-stigmatising help-seeking, structured debriefing, and why vicarious trauma needs to be treated as a leadership issue, not a personal weakness. If you are searching for vicarious trauma workplace strategies, psychosocial safety, or how to prevent psychological injury at work, this conversation will give you a strong starting point.

00:00 Introduction

02:05 Psychosocial Safety Shift

04:06 Legal Duties And Key Case

06:43 Acknowledge Exposure

08:05 Stop Blaming Resilience

08:57 Risk Assessments And Controls

11:13 Cumulative Exposure Matters

12:58 Train Staff And Supervisors

14:13 Beyond Self Reporting

15:38 Trauma Informed Supervision

16:45 Rotating Trauma Caseloads

17:30 Monitor Workload Pressure

18:31 Reduce Unnecessary Exposure

19:27 Protocols for Graphic Evidence

19:48 Job Rotation and Mixed Work

21:33 Structured Debriefing Culture

23:02 Peer Support and Access

27:51 Leadership Owns the Risk

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Disclaimer: The content of this podcast is general information only and does not constitute legal or medical advice.

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