In this episode of Veriff Voices, Chris Hooper and Dr. Leda Glyptis discuss the complexities of digital transformation in financial services, emphasizing the importance of people and processes over technology. We explore the critical role of digital identity in transformation projects, the regulatory landscape's influence on innovation, and the balance between customer experience and security. The conversation also addresses the challenges posed by legacy systems and offers practical advice for leaders in the industry, as well as Dr. Glyptis' vision for the future of digital identity and its societal implications.

In this episode, we’re joined by Chris Skinner, a world-renowned expert and thought leader in the subject of online fraud. We explore how fraud tactics are evolving, the impact of fraud on key industries like financial services and ecommerce marketplaces, and what businesses can do to keep themselves and their customers safe. One key theme in this discussion is that of digtal identity - and how businesses validate and authenticate the identity of customers is the key to stopping online fraud in its tracks.

In this episode, we’re joined by global FinTech influencer Dr. Ruth Wandhöfer to explore the intersection of AI, compliance, cybercrime, and digital regulation. From the rise of machine-to-machine threats to the urgency behind DORA and data sharing, Ruth unpacks why cyber resilience is no longer optional and what organizations must do today to futureproof tomorrow.

03:50 Understanding RegTech and AI's Role
06:45 Challenges in Integrating AI in Fraud Prevention
09:15 Balancing Fraud Detection and Compliance
12:30 The Importance of Cyber Resilience and DORA
17:22 Navigating Regulatory Frameworks in Financial Services
20:30 Streamlining Compliance Efforts in Financial Services
26:09 The Rise of Fraud in Banking
29:09 Enhancing Fraud Management with Technology
31:04 The Ethical Implications of AI in Finance
34:34 Navigating Third-Party Risk Management
40:35 Preparing for Future Cyber Risks