In this episode of Veriff Voices, we explore the challenges and trends in the telco sector, particularly regarding customer onboarding and fraud prevention, with Niklas Kagevik, Head of Product Management at Swedish telco Tele2. Discover how Tele2 streamlined the onboarding process and enhanced customer experience, while also addressing fraud risks. The conversation also touches on the future of digital identity in the telco industry, especially with the rise of eSIM technology.

[00:58] Introduction to Tele2 and Niklas Kagevik
[02:06] Current trends and challenges in the telco sector
[03:09] Customer onboarding and fraud prevention challenges
[05:42] Choosing Veriff and implementation
[09:18] Compliance, flexibility, and rule setting
[12:32] Impact of Veriff on fraud rates
[15:52] Customer experience and operational benefits
[20:03] Future of digital identity in the telco industry
[22:33] Tele2’s future plans

Read more about this conversation on our website.

In this episode of Veriff Voices, we explore the intricate world of customer onboarding and user experience in the crypto industry with Teddy Williams, Compliance Officer at VALR. Discover how VALR leverages strategic partnerships to enhance compliance, streamline onboarding, and build trust with users globally. From tackling regulatory challenges to ensuring a seamless user journey, this conversation delves into the critical elements that drive VALR's success in a fast-paced market.

[01:17] Introduction to VALR and the crypto landscape
[02:56] Trends and challenges in the crypto market
[06:33] Partnership: what led you to seek out Veriff
[10:35] Ease of integration
[12:15] Streamlining customer onboarding with Veriff
[16:47] How Veriff supported VALR in their growth journey and scaling
[19:51] Building trust in the crypto space
[21:30] How Veriff supports you when running massive global campaigns
[23:43] Internal efficiency and focus with Veriff
[29:42] The future of VALR and continued partnership with Veriff

Read more about this partnership: https://www.veriff.com/case-studies/veriff-and-valr-fighting-fraud.

In this episode of Veriff Voices, we dive into the world of eCommerce and digital identity with Tatiana Ivanova, Business Manager at A1 SolarStore. Discover the challenges and innovations in the solar marketplace, the importance of identity verification, and how A1 SolarStore is navigating fraud prevention while expanding into new markets. Tune in for an insightful conversation on building trust and ensuring security in the digital age.