Dr Bernie Nadolny has spent 41 years in the same South Australian practice, adjusting humans, racehorses, dogs, and yes, a paralyzed green tree frog. He helped pioneer animal chiropractic education, lost a court case on a technicality, and still walked out having sparked a national regulatory shift.

In this episode:

• How a racehorse owner became an animal chiropractic educator

• The court loss that rewrote the rules for animal care in Australia

• What elite Group 1 horses teach us about specificity and performance

• Case files: the upside-down chicken and the frog that couldn’t croak

If you care about longevity, clear thinking, and doing the work properly, this one’s a masterclass.

To learn more about the Animal Biomechanical Professionals Association https://www.abmprof.com.au/

To learn more about Reactivate to Accelerate

https://insideoutpractices.thinkific.com/courses/reactivate

Learn more about Daily Visit Communication 2.0

https://insideoutpractices.thinkific.com/courses/daily-visit

Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0

Email me - martin@insideoutpractices.com

Retention lives or dies in the moments your patient hints at leaving.
“I think my health fund’s about to run out.”
“When will I be fixed?”
Suddenly, months of progress are at risk.

In this episode of Under the Influence, Martin Harvey answeres a listeners question and shows you how to turn those fragile moments into loyalty anchors.

• Learn to spot exit signals early—before they become goodbyes.

• Discover the WHOOP framework that pre-frames obstacles so patients stay the course.

• Master two deceptively simple strategies (Permission and Yes, and…) to respond without sounding salesy.

• See why loss aversion and value reframing make the difference between “too expensive” and “worth every cent.”

If you’ve ever felt blindsided when a patient dropped care, this episode gives you the language and mindset to keep them connected to their bigger health goals.

To learn more about Reactivate to Accelerate

https://insideoutpractices.thinkific.com/courses/reactivate

Learn more about Daily Visit Communication 2.0

https://insideoutpractices.thinkific.com/courses/daily-visit

Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0

Email me - martin@insideoutpractices.com

What does it take to still love chiropractic after three decades in practice?

In this episode, Martin talks with Dr. Kim Jom, who shares the “sliding door moment” that set him on the chiropractic path.

You’ll hear about:

• The pivotal work-experience week that changed his life.

• The mentors and coaches who influenced each stage of his career.

• How he built a thriving, multi-generational practice.

• The team culture that’s kept staff loyal for over a decade.

• Why giving back through the Australian Chiropractors Association fuels his passion.

Kim’s story is a masterclass in blending success, service, and contribution.

Whether you’re at the start of your career or decades in, this conversation will remind you why chiropractic matters — and how to build a practice, and a profession, you’ll be proud of for a lifetime.

To learn more about Reactivate to Accelerate

https://insideoutpractices.thinkific.com/courses/reactivate

Learn more about Daily Visit Communication 2.0

https://insideoutpractices.thinkific.com/courses/daily-visit

Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0

Email me - martin@insideoutpractices.com