『Uncle Marv's IT Business Podcast』のカバーアート

Uncle Marv's IT Business Podcast

Uncle Marv's IT Business Podcast

著者： Marvin Bee
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このコンテンツについて

 The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such as: - Best Practices for Managed Services - Cybersecurity - Compliance - Business ownership - Cloud computingCopyright 2021-2024 - Uncle Marv マネジメント・リーダーシップ リーダーシップ 政治・政府 経済学
エピソード
  • Smarter Support: HitWit’s AI Advantagen (EP 874)

    Smarter Support: HitWit’s AI Advantagen (EP 874)
    2025/07/11

    Get ready for an insightful conversation with Bhadri Varadarajan of HitWit, a PitchIT finalist at IT Nation Connect 2025. We dive into the nuts and bolts of AI-powered knowledge sharing, from onboarding and interactive learning to customer engagement and support. Bhadri explains how HitWit’s platform helps MSPs deliver fast, knowledgeable responses and build an “AI muscle” that sets them apart in a competitive market. We cover the importance of managing data, the shift from traditional training to dynamic, multi-format learning, and the opportunities for MSPs to become AI transformation leaders for their clients. Don’t miss this chance to learn from one of the industry’s most forward-thinking innovators!

    Why Listen:

    • Learn how AI can transform your knowledge base and training
    • Discover new revenue opportunities for MSPs
    • Hear real-world examples of AI in action
    • Get insights on customer engagement and support
    • Find out how to position your MSP for the future

    Guest: Bhadri Varadarajan is the founder and CEO of HitWit, an AI-driven platform helping MSPs and enterprises streamline knowledge sharing, training, and customer engagement. With a background as CTO in private equity and a passion for education, Bhadri brings unique insights into leveraging AI for business growth.

    • Website: https://www.hitwit.ai
    • LinkedIn: https://www.linkedin.com/company/hitwit-ai

    Companies, Products, and Books Mentioned

    • ConnectWise: https://www.connectwise.com
    • IT Nation Connect: https://itnation.connectwise.com
    • PitchIT Program: https://itnation.connectwise.com/connect-global/
    • Slack: https://slack.com
    • Microsoft Teams: https://www.microsoft.com/en-us/microsoft-teams/group-chat-software
    • Google Cloud: https://cloud.google.com
    • Common Core Curriculum: https://www.corestandards.org

    === SPONSORS

    • Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
    • Legacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
    • Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmz
    • Production Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongard
    • Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
    • Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
    • Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready

    === MUSIC

    • Item Title: Upbeat & Fun Sports Rock Logo
    • Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET
    • Author Username: AlexanderRufire
    • Item License Code: 7X9F52DNML

    === Show Information

    • Website: https://www.itbusinesspodcast.com/
    • Host: Marvin Bee
    • Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
    • Become a monthly supporter: https://ko-fi.com/itbusinesspodcast
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    21 分
  • AI Sales Coaching for MSPs (EP 873)

    AI Sales Coaching for MSPs (EP 873)
    2025/07/10

    Are you tired of feeling lost when it comes to MSP sales? This episode brings you the game-changing insights of Jean Templin, co-founder of NAYAK, who’s on a mission to help IT pros sell better, smarter, and faster. Learn how AI-driven coaching and emotional intelligence can transform your sales process and give you the confidence to close more deals—no matter your technical background.

    What if you could walk into every sales call fully prepared, armed with actionable insights and a cheat sheet tailored to your prospect? Jean Templin reveals how NAYAK’s smart call planning and real-time coaching help MSPs personalize every interaction, build trust, and never miss a revenue opportunity.

    Ready to stop leaving money on the table? In this episode, we uncover why MSPs lose out on $1 million annually and how NAYAK’s AI-powered tools can help you reclaim that lost revenue. From onboarding to account management, discover how relationship intelligence and automation can take your business to the next level—while keeping your team confident and your clients happy.

    Guest: Jean Templin

    Co-founder and Product Leader, NAYAK
    Jean Templin is a seasoned entrepreneur and product leader with a background at Twilio and a passion for empowering MSPs through AI-driven sales enablement. At NAYAK, Jean helps IT professionals leverage emotional intelligence, automation, and real-time coaching to boost revenue and build stronger client relationships.

    • Website: https://nayak.ai
    • LinkedIn: https://www.linkedin.com/in/jeantemplin

    === Show Information

    • Website: https://www.itbusinesspodcast.com/
    • Host: Marvin Bee
    • Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
    • Become a monthly supporter: https://ko-fi.com/itbusinesspodcast
    続きを読む 一部表示
    21 分
  • Heather Simek: MSP Life, Lessons & Leadership (EP 872)

    Heather Simek: MSP Life, Lessons & Leadership (EP 872)
    2025/07/10
    Ever wondered what happens when a global IT giant acquires a renowned marketing firm? Tune in as Heather Simek and I unpack the Kaseya-TMT deal and its real impact on MSPs. From the inside scoop on industry rumors to how this move reshapes marketing, peer groups, and community, Heather brings her signature candor and expertise. Plus, we share stories about vendor contracts, FTC rulings, and the unique camaraderie that sets MSPs apart. If you want honest talk and actionable insights, this episode is for you.Why Listen:Get the inside scoop on Kaseya’s acquisition of TMTUnderstand the impact of the FTC’s blocked “click-to-cancel” ruleLearn best practices for vendor contracts and renewalsDiscover how AI is reshaping managed servicesHear Heather’s personal journey and mental health insightsFind out why relationships and community matter in ITCompanies, Products, and Books MentionedKaseya: https://www.kaseya.comTechnology Marketing Toolkit (TMT): https://www.technologymarketingtoolkit.comDatto: https://www.datto.comConnectWise: https://www.connectwise.comAmazon Prime Day: https://www.amazon.com/primedayHardy (musician): https://www.hardyofficial.comChris Stapleton: https://www.chrisstapleton.comSteely Dan: https://www.steelydan.comLarkin Poe: https://www.larkinpoe.comPentatonix: https://www.ptxofficial.comDarius Rucker: https://www.dariusrucker.comCarly Pearce: https://www.carlypearce.comLarry Fleet: https://www.larryfleet.comLynyrd Skynyrd: https://www.lynyrdskynyrd.comMan of La Mancha (musical): https://www.mtishows.com/man-of-la-manchaGuest: Heather SimekA 40-year IT veteran, Heather Simek is known for her leadership, mentorship, and deep passion for the MSP community. Formerly VP at a $3.5M MSP, Heather is now consulting, supporting industry peers, and championing mental health and community in tech.LinkedIn: https://www.linkedin.com/in/heather-simek-343231b3/=== SPONSORSLivestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== MUSIC Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast
    続きを読む 一部表示
    54 分

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