The B2B boys Jon Lombardo and Peter Weinberg return to the podcast for a third time, this time wearing their new distinctive assets. They go hard on Professor Scott Galloway, disagreeing with his "brand is dead" statement, suggesting that not only is brand not dead, it's alive, thriving and you need it for your brand to survive. They also give us an update on their synthetic research company, Evidenza, and what the future of brands look like in the age of AI.

Timestamps

00:00 - Intro
02:07 - How is Evidenza going?
03:36 - Why Evidenza have embraced distinctive assets
08:29 - Why Jon and Peter disagree with Scott Galloway on brand
17:20 - The future of brand in the age of AI
21:21 - The 95:5 rule reinvented
27:48 - Why brand efforts compound
30:00 - Why brand matters more in B2B than B2C
38:49 - The Evidenza jingle
41:03 - What marketing questions can now be answered with AI
55:17 - What is the future of AI for research

I speak to Airbnb's CMO, Hiroki Asai, fresh off their 2025 Summer Release, where they announced their brand new "Services" and "Experiences" addition to the platform. This now positions Airbnb as the perfect alternative to a hotel when travelling. Hiroki touches on how they have launched this massive new innovation, why they do all their creative work in-house and rounds off with some poignant advice to marketers.

Timestamps

• 00:00 - Intro
• 01:42 - Joining Airbnb at the start of COVID
• 02:44 - Why Airbnb turned off performance marketing but invested in brand
• 04:01 - Airbnb’s origin story as told by their CMO, Hiroki Asai
• 06:31 - The importance of design for Airbnb
• 07:37 - Why all branding and advertising is done in house
• 17:36 - How the new launch helps Airbnb hosts
• 18:33 - What went into such a big launch
• 20:36 - Some of the notable Airbnb experiences
• 21:28 - The big redesign of the Airbnb app
• 23:59 - How Hiroki leads the marketing organisation
• 27:29 - How to launch a big product update
• 29:37 - Revamping the Airbnb host experience
• 31:45 - Hiroki’s advice for aspiring CMOs

Since Elon Musk acquired X (formerly Twitter) in 2022, the platform has undergone dramatic changes; slashing headcount, losing major advertisers, and redefining its identity. Now, under CEO Linda Yaccarino and marketing lead Angela Zepeda (formerly of Hyundai), X is staging a comeback. Angela joins Jon to discuss her leap from automotive to tech, rebuilding advertiser trust, and the bold vision of turning X into “the everything app.”

They cover the platform's role in breaking news, championing free speech, and why brands are flocking back.

Timestamps

00:00 - Intro
00:39 - From Hyundai to X: Angela’s leap
03:46 - Leading marketing when everyone has an opinion
05:56 - Free speech and platform identity
07:45 - Why news breaks on X
13:11 - X as a place to think differently
15:58 - The rise of sports on X
19:35 - Helping brands join the conversation
26:16 - Winning back advertisers
34:25 - What advertisers gain from returning
36:06 - How X markets itself
39:58 - The “everything app” vision
42:54 - Integrating Grok AI
47:20 - How advertisers can win on X

Rankin Carroll is the Chief Brand Officer at Mars, having joined the company in 2002. Mars is responsible for some of the most well-known advertising in the world, for brands including M&M’s, Twix, Snickers, Skittles, and more. Jon speaks to Rankin about long-term brand building vs. performance marketing, how to get the most out of agencies, and what it takes to build a portfolio of incredible brands.

Timestamps

00:00 - Intro
00:52 - Rankin’s career journey
05:49 - How the Chief Brand Officer role works at Mars
07:37 - Marketing mix spend at Mars – can you implement a fully earned strategy?
13:27 - Brand building vs. performance marketing
15:13 - How Mars stays so consistent with their marketing
19:06 - The power of consistency and longevity at Mars
24:55 - How agencies can get the most out of their clients
32:09 - How Twix became a $1 billion brand
38:41 - Own Goal Snickers AI campaign explained
40:43 - The dominance of M&M’s advertising in the System1 database
44:40 - The power of the M&M’s characters
48:04 - Rankin’s advice to young marketers

Nicole Parlapiano is the CMO of Tubi, an ad-supported streaming platform taking on the subscription giants. Nicole has previously had her own dating startup acquired by Match Group, before working in private equity, famously being Head of Marketing at WeWork during their crash and most recently VP Marketing for Tinder. Nicole is one of the most entrepreneurial CMOs on the planet, bringing a unique lens to brand building, embracing chaos and driving the business forward with marketing.

Timestamps

00:00:00 - Intro

00:01:06 - What makes an entrepreneurial CMO?

00:06:04 - Why Nicole embraces chaos / her career journey

00:11:34 - Nicole’s experience at WeWork

00:15:49 - Dealing with a leaked WeWork email

00:19:16 - Leaving WeWork for Tinder after the crash / how to successfully join a company as CMO

00:24:57 - Marketing’s role in private equity businesses

00:33:43 - Working with Mischief and what would you do if you weren’t afraid?

00:36:20 - Why Nicole joined Tubi (and the streaming wars)

00:38:04 - Working with Mischief to create a brave Super Bowl campaign

00:44:28 - The

00:47:53 - How Tubi markets to their advertisers

00:52:19 - The “Stubios” innovation for fan led content

00:58:33 - Getting creative ideas seen in a corporate environment

01:01:31 - How marketing can help grow the organisation

01:04:03 - Nicole’s advice to aspiring CMOs

Colin Fleming is a returning guest, and the CMO of ServiceNow, a B2B company ripping up the B2B marketing playbook. It’s not the first time Colin has done this, having previously spent 13 years at Salesforce turning them into a brand to be reckoned with. In this episode I talk to Colin about their new brand campaign with Idris Elba, what the future of marketing with AI looks like and the biggest lessons a CMO can take from a former F1 racing driver.

00:00 - Intro
01:36 - What is ServiceNow?
03:03 - How well is the marketing role understood at ServiceNow
04:26 - How to position marketing for leadership
05:38 - How are B2B buying decisions made
07:49 - Dealing with losing 50% lead volume
10:22 - How Colin is building the ServiceNow brand?
12:00 - ServiceNow’s use of distinctive assets
14:21 - ServiceNow’s ads with Idris Elba
17:07 - Understanding Agentic AI
19:47 - AI agents use cases
20:37 - Why we shouldn’t fear AI
23:10 - The risks of AI agents
24:12 - How to make AI agents work together
26:04 - What skills will CMOs need to win in the next 5-10 years?
27:20 - 5 things B2B marketers are wrong about
29:10 - How ServiceNow are using personalisation at scale
31:53 - Why the data is so important for AI
34:13 - How Colin went from F1 to CMO
35:04 - Lessons from being a racing driver to marketing
36:06 - ServiceNow’s partnership with Aston Martin
37:43 - Most surprising lesson for Colin since he left Salesforce

In a world first, Scott Galloway and Rory Sutherland go head to head to talk about some of the biggest topics in marketing. They lock horns on Scott's controversial statement "the era of brand is dead" and why most successful companies don't advertise. You'll also hear the two disagreeing on the Jaguar rebrand, at which point Scott may or may not have called Rory sexy...

Timestamps

00:00 - Intro
02:15 - Be in an industry you get better at as you get older
05:41 - Does wealth redistribution need to change?
16:22 - Why the most successful companies don’t advertise
22:49 - The era of brand is over
30:39 - Scott’s fear for young men
35:52 - Scott and Rory discuss dating
40:56 - Was the Jaguar rebrand stupid?

Today, I’m joined by James Kuczynski, Creative Director at Duolingo, and Dan Salkey, Founding Partner at Small World, for a conversation on how to build truly entertaining brands.

Fresh off their SXSW panel titled "Entertain or Die", named after a report by Small World, we explore how Duolingo has built such a standout brand, particularly through the rise (and death...) of their iconic mascot, Duo.

In the first half of the episode, I chat with James about Duolingo’s brand success, why they decided to "kill off" their beloved mascot, and how giving creative autonomy to their team has been key to their growth. In the second half, I speak with Dan about the most entertaining brands in the world today—and the specific traits you can apply to make your own brand more entertaining.

Download the Entertain or Die report here.

Timestamps

00:00 - Start
00:47 - Part 1: James Kuczynski from Duolingo
01:22 - James’ background in marketing
03:23 - How James joined Duolingo
04:18 - What is Duolingo
06:34 - How Duolingo has used gamification to help people learn languages
09:47 - How is AI enhancing Duolingo?
11:20 - Is AI a threat to Duolingo?
12:13 - Why Duolingo created “Duo”, their mascot
15:47 - How the Duolingo owl evolved
17:56 - Duolingo’s April fools plans
20:00 - Why Duolingo killed off their mascot
23:57 - The results of Duo killing their mascot
25:08 - How partnerships have played a role in the success of Duolingo
28:02 - How Duo is bigger than A-list celebrities
29:26 - How Duolingo built such a huge social media following
32:08 - The importance of being in-house for growing Duolingo
33:17 - How Duolingo hires social media talent
34:34 - The thing that makes Duolingo stand out
36:32 - Part 2: Dan Salkey from Small World
37:15 - Why Small World created the Entertain or Die report
38:57 - How they identified the most entertaining brands on the planet
39:30 - What brands are the most entertaining?
40:41 - Why the most boring categories have most space to innovate
42:35 - The entertainment gap
44:07 - How can brands be more entertaining?
49:54 - Final advice on how brands can be more entertaining