How do you bring human-centered design into systems that weren’t built with humans in mind?In this episode of Two Guys on Your Head, Dr. Art Markman, Dr. Bob Duke, and Rebecca McInroy explore how small, thoughtful changes, even in complex, rigid systems, can prevent problems and demonstrate that people matter.

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Have you ever been forced to sit through hours of training because someone in another department made a mistake that has nothing to do with you? This “fire hose” approach that organizations sometimes take to address problems is surprisingly common. In our first episode of a series on the psychology of human-centered design, Two Guys […]

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If threatening punishment is not an effective way to change behavior or motivate people, why do we continue to do it? In this episode of Two Guys on Your Head, Dr. Art Markman, Dr. Bob Duke, and Rebecca McInroy wrap up their exploration of the psychology of punishment by examining why we rely on threats and why they still […]

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